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Elections 2024

Bantu Holimisa talks about the fragility of the ANC

Bantu Holimisa talks about the fragility of the ANC

sona.co.za

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    5 tips to build personalised engagement with your customers
    5 tips to build personalised engagement with your customers
    Image supplied. Jaco Roux, head of product at South African e-commerce ecosystem, Bob Group, looks at how smaller businesses can compete with big-name online retail stores
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    The importance of CEM in building business

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    Tips to keep customers happy

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    Top five online retail trends for SA

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    The future is personalised engagement

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    Yuppiechef creams customer service with common sense

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    Website strategy to enhance customer experience

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    SA consumers second most satisfied in the world

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    Get festive edge through technology

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    Ian Steyn
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    Are you a square peg in a round hole?
    Are you a square peg in a round hole?

     24 Jan 2014

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    The importance of CEM in building business

     23 Jan 2014

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    Top five online retail trends for SA

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    The future is personalised engagement

     16 Jan 2014

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    Yuppiechef creams customer service with common sense

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    Website strategy to enhance customer experience

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    SA consumers second most satisfied in the world

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    2013 Bollinger Exceptional Wine Service Award winner
    2013 Bollinger Exceptional Wine Service Award winner

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    International call centre opens in SA, offers 1000 jobs
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    Get festive edge through technology

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    Echo-Social launched to leverage social media

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    Image courtesy of
    BPO conference attracts global contact centre giants

    11 Oct 2013

    Do loyalty programmes work?
    Do loyalty programmes work?

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    McDonald's brings back Mzansi Monopoly
    McDonald's brings back Mzansi Monopoly

    1 Oct 2013

    Rory Beattie
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    18 Sep 2013

    Go grocery shopping with eBucks

    16 Sep 2013

    567 Cape Talk and SAGE looking for Cape Town's best small businesses
    567 Cape Talk and SAGE looking for Cape Town's best small businesses

    12 Sep 2013

    Image courtesy of Stuart Miles /
    Debtor's finance can assist SMEs

     4 Sep 2013

    Ann Cairns and April Nkosi - Soweto site visit
    POS go live in rural areas for MasterCard

    4 Sep 2013

    Thierry Boulanger
    Redefining B2B reseller market for electronic technology

    3 Sep 2013

    Avios launches rewards programme in South Africa
    Avios launches rewards programme in South Africa

    29 Aug 2013

    Colyn Dee
    Profiting from priceless customer complaints

     28 Aug 2013

    Toshiba rewards resellers with cash incentives

    27 Aug 2013

    What's good for the bakery is good for the supplier

    8 Aug 2013

    Lufthansa ups services for the family
    Lufthansa ups services for the family

    7 Aug 2013

    Flux Trends' latest trend report explores lack of trust
    Flux Trends' latest trend report explores lack of trust

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    Derek Buchanan
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