Speaking on the launch, GTBank's managing director and CEO, Segun Agbaje said that the bank aims to engage the public where they work, live or play. According to him, the social banking platform would enable the bank reach out to and forge relationships with customers via social media.
"This novel service presently allows people open GTBank accounts and get customer service support on Facebook and in a couple of weeks, we will introduce new service options that include money transfers, airtime purchases and bills payments," he said.
"GTBank has over one million followers on Facebook; the largest for any African Bank. Additionally, the bank recently introduced GTBank Mobile Money, a highly secure application that allows customers and non GTBank customers perform transfers and payments from their mobile phones to any mobile phone subscriber within the country.
"Furthermore, the bank's internet banking platform is one of the most robust in the industry, supporting a wide array of service offerings that include bills payments, own and third party transfers and foreign exchange transfers to any bank account in the world.
"The bank's alternative banking channels were given a Payment Card Industry Standards Council (PCISSC) certification late last year, implying that the channels meet acceptable technical and operational requirements to prevent credit card fraud, hacking and other security vulnerabilities," he added.
Source: CP-Africa.com
