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The travel agency of tomorrow will blend a personal and human touch with digital technologies. Instead of travel agents, we'll see the emergence of...
Jannine Adams 15 Jan 2018
In 2018, there will be an increased swathe of people fully engaged in the sharing economy, communicating to the world the wonderfully enriching experiences that they have discovered...
Gavin Tollman 9 Jan 2018
To ensure sustained tourism and overall economic growth, African cities need to find ways to develop into smart cities capable of attracting visitors, offering unique experiences and overcoming...
3 Nov 2017
On-ground concepts will increasingly be required to optimise the use of emerging technologies, processes and design developments. The New Experience in Travel and Technologies initiative aims to help deliver this future...
27 Oct 2017
IATA's 2017 Global Passenger Survey showed that passengers expect technology to give them more control over their travel experience. Digital travel processes are the expectation and passengers want more...
26 Oct 2017
IATA expects 7.8 billion passengers to travel in 2036, a near doubling of the four billion air travellers expected to fly this year, according to the latest 20-Year Air Passenger Forecast...
25 Oct 2017