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Deloitte and Apple bite into African business solutions market

Deloitte and Apple have teamed up to create a business tool for the African market that will better connect employees, supply chains and operations...

5 hours ago

Customer experience and ratings - a two-way street

Customer experience management has traditionally been about customers being able to rate a business based on their interaction...

By Bruce von Maltitz 8 Sep 2016

Apple debuts iPhone 7 amid investor concern

Apple rolled out updated products and new features on Wednesday that mostly relied on an old strategy. The most valuable technology company...

By Alex Webb and Mark Gurman 8 Sep 2016

Exciting future for continent that accesses the power of Internet of Things

With smartphone usage on the up and IT literacy expanding, bringing Internet of Things (IoT) level connectivity is a natural progression for this tech-hungry continent...

By Brett Parker 16 Aug 2016

Five technologies that will change customer service by 2021

Rather than obsessing about driving efficiencies, savvy business leaders will look to emerging technologies to find new revenue streams and, more importantly, covert normally fickle customers into loyal supporters...

16 Aug 2016

10 wearable technologies to watch

The opportunity for wearables is expanding rapidly. But, how do product planners decide which of the many wearable technologies to invest in?

15 Aug 2016

Five retail errors to overcome

Recent research has shown that less than 50% of new businesses survive beyond their fifth year, as today's business world is more dynamic and competitive than ever...

By Charles Mburugu 2 Aug 2016

[Biz Takeouts Podcast] 182: AR and VR & Native VML and Y&R SA partnership

On the latest episode of Biz Takeouts Marketing and Media Radio show host Warren Harding spoke to Glenn Gillis and Ben Wagner...

21 Jul 2016

[Biz Takeouts Lineup] 182: AR, VR, Super Animals, Pokemon Go and NATIVE VML

Tune in to the Biz Takeouts Marketing & Media radio show on 21 July 2016, from 9-10am, as show host Warren Harding chats to Glenn Gillis and Ben Wagner...

20 Jul 2016

Augmented reality: more than just fun and games

The Pokemon Go augmented reality (AR) mobile game has taken the world by storm - even before its worldwide launch...

By Jason Ried 15 Jul 2016

Grocery retailing: The digital onslaught

Grocery and other retailers in South Africa are still dramatically underestimating the impact that the onslaught of digital is having on the industry...

3 Jun 2016

Middle East and Africa 3D printing market to total $1.3 billion by 2019

Spending on 3D printing in the MEA market is set to increase from $0.47 billion in 2015 to reach $1.3 billion by 2019, according to the latest forecasts from International Data Corporation...

24 Feb 2016

Advancing technology shaping financial services in Africa

As a result of advancing technology which is fueling innovation and growth, the financial services industry in Africa is rapidly evolving...

27 Jul 2015

[CEM Africa Summit] CEM for the tech-enabled African future

You need to keep an eye on future trends from the rest of the world to better manage your business' current customer experience. Some of these trends were shared in the Customer Experience Management Africa plenary session...

By Leigh Andrews 27 Jul 2015

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