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Contactless payments forecast to exceed $1tn by 2019

The global value of contactless transactions made via payment cards, mobile and wearables, will reach $1.3 trillion by 2019...

16 May 2017

Turning the whole world into an interactive billboard with AR

Augmented reality campaigns are taking off internationally with progressive brands using the technology to turn every available surface into a virtual billboard...

By Johan Walters 4 May 2017

New mobile payment system for fuel in Namibia

Bank Windhoek has embraced mobile technology to launch the first mobile fuel payment system in Namibia...

18 Apr 2017

Africa faces need to improve enterprise infrastructure

At this year's WAN Summit in New York City, Michele McCann, business development manager at Teraco stated that the amount of businesses embracing an online strategy is driving an urgent review of legacy infrastructure...

12 Apr 2017

The future of payment authentication

In a recent paper, delivered at the Seamless Pay Conference in Cape Town, entitled ‘The Future of Authentication', Steven Jackets, examined some of the issues...

28 Mar 2017

Free Wi-Fi brings marketing returns for retailers

Free Wi-Fi is more than just keeping clients longer at a coffee shop or charging for every megabyte of usage for retailers' ISP to collect revenue...

By Prashil Gareeb 24 Mar 2017

#SeamlessAfrica: Tackling the omnichannel retail reality

‘Omnichannel' is not merely a business buzzword, it's the new retail reality. Amanda Herson, e-commerce director for the Cape Union Mart Group, shared her thoughts...

By Lauren Hartzenberg 20 Mar 2017

Humans want human touch in customer journey, not bots

New UK research indicates that consumers value human interaction in the customer services process, with 87% reporting they tend to stay more loyal and increase their business with companies that offer a real person to talk to at the right stage of their customer journey...

20 Mar 2017

#eComConfex: Become digitally intelligent, or go home

If your business does not have digital intelligence at its core by 2020 you may as well go home. This is according to James McCormick...

By Lauren Hartzenberg 3 Mar 2017

Getting VR right and ready for retail

Online retailers have led the charge when it comes to the early adoption of technology to enable better customer experience. However, despite a growing appetite for VR...

By Daryn Mason 20 Feb 2017

The Style Group innovates with modern social media commerce

Nigerian contemporary lifestyle retail group, The Style Group is offering fashion, accessories and design services via modern social media commerce. In the booming social media and e-commerce market of Nigeria, its model is a hit and is reaching thousands of Nigerians eager to shop online.

17 Feb 2017

Are marketer-agency relationships losing that loving feeling?

February is the month of love, with Valentine's Day providing countless marketing communications opportunities to express those ‘loving feelings' – an appropriate time to reflect on the state of marketer–agency relationships...

By John Little 14 Feb 2017

Virtual reality, chatbots will dominate CX by 2020

The relationship brands have with their customers is set to undergo a technological revolution causing the number of human-to-human interactions to fall...

8 Dec 2016

Onyx Connect to build Africa's first smartphone plant

According to a report by TimesLive, South African startup Onyx Connect is set to become the first to manufacture smartphones in Africa...

8 Dec 2016

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International

Amazon opens first brick and mortar New York bookshop

NEW YORK, US - Online retail giant Amazon on Thursday opened its first brick and mortar bookstore in New York, selling a limited range of its highest-rated books and letting customers browse products as in times gone by.

1 day ago

TFG acquires Australian menswear group RAG

TFG has acquired Australian menswear group Retail Apparel Group (RAF) for close to R3bn. TFG says its acquisition of RAG further broadens its international expansion into chosen geographical areas with a product and value offering that is well aligned with TFG's multi-brand business model.

2 days ago

#NewCampaign: F*ck like a Finn

Finland is the best country for love-making, stated in this campaign video that has gained a million organic views in Finland alone.

3 days ago

Alibaba quarterly profits almost double to $1.55bn

BEIJING, China - Chinese e-commerce giant Alibaba said Thursday its net profit almost doubled in the latest quarter on the back of soaring growth in online shopping.

22 May 2017

Nestle loses appeal over Kit Kat trademark

LONDON, UK - Swiss food and drink giant Nestle on Wednesday lost its legal bid to register the shape of a four-finger Kit Kat chocolate bar as a trademark in Britain.

19 May 2017

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