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New mobile payment system for fuel in Namibia

Bank Windhoek has embraced mobile technology to launch the first mobile fuel payment system in Namibia...

18 Apr 2017

Africa faces need to improve enterprise infrastructure

At this year's WAN Summit in New York City, Michele McCann, business development manager at Teraco stated that the amount of businesses embracing an online strategy is driving an urgent review of legacy infrastructure...

12 Apr 2017

The future of payment authentication

In a recent paper, delivered at the Seamless Pay Conference in Cape Town, entitled ‘The Future of Authentication', Steven Jackets, examined some of the issues...

28 Mar 2017

Free Wi-Fi brings marketing returns for retailers

Free Wi-Fi is more than just keeping clients longer at a coffee shop or charging for every megabyte of usage for retailers' ISP to collect revenue...

By Prashil Gareeb 24 Mar 2017

#SeamlessAfrica: Tackling the omnichannel retail reality

‘Omnichannel' is not merely a business buzzword, it's the new retail reality. Amanda Herson, e-commerce director for the Cape Union Mart Group, shared her thoughts...

By Lauren Hartzenberg 20 Mar 2017

Humans want human touch in customer journey, not bots

New UK research indicates that consumers value human interaction in the customer services process, with 87% reporting they tend to stay more loyal and increase their business with companies that offer a real person to talk to at the right stage of their customer journey...

20 Mar 2017

#eComConfex: Become digitally intelligent, or go home

If your business does not have digital intelligence at its core by 2020 you may as well go home. This is according to James McCormick...

By Lauren Hartzenberg 3 Mar 2017

Getting VR right and ready for retail

Online retailers have led the charge when it comes to the early adoption of technology to enable better customer experience. However, despite a growing appetite for VR...

By Daryn Mason 20 Feb 2017

The Style Group innovates with modern social media commerce

Nigerian contemporary lifestyle retail group, The Style Group is offering fashion, accessories and design services via modern social media commerce. In the booming social media and e-commerce market of Nigeria, its model is a hit and is reaching thousands of Nigerians eager to shop online.

17 Feb 2017

Are marketer-agency relationships losing that loving feeling?

February is the month of love, with Valentine's Day providing countless marketing communications opportunities to express those ‘loving feelings' – an appropriate time to reflect on the state of marketer–agency relationships...

By John Little 14 Feb 2017

Virtual reality, chatbots will dominate CX by 2020

The relationship brands have with their customers is set to undergo a technological revolution causing the number of human-to-human interactions to fall...

8 Dec 2016

Onyx Connect to build Africa's first smartphone plant

According to a report by TimesLive, South African startup Onyx Connect is set to become the first to manufacture smartphones in Africa...

8 Dec 2016

Mobile payment security for a globetrotting generation

Thanks to advances in technology, the travel experience - compared to only a few years ago - is faster, simpler and more convenient. We book airline tickets, hotel stays, and call an Uber quickly and easily with a simple click on websites or in apps, paying with credit or debit cards. And, once on the road, we use our mobiles to check-in, access boarding passes, and receive updates on any changes to our plans...

By Ajay Bhalla 9 Nov 2016

Facebook-owned Instagram getting into shopping

SAN FRANCISCO: Instagram on Tuesday said it will start testing features that let smartphone or tablet users easily buy items they find on the popular photo and video sharing service...

3 Nov 2016

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International

Alibaba backs decision to add video games to 'Asia Olympics'

BEIJING, China - Online retail giant Alibaba on Thursday batted down criticism over a decision to add e-sports to the lineup of the 2022 Asia Games in China, responding to scepticism about an event it will play a major role in promoting.

2 days ago

Apple touts greater use of recycled metal in gadgets

NEW YORK, US - Apple wants to "one day" end the need to mine materials from the earth to make its gadgets, the technology giant said in its annual environmental responsibility report out Thursday.

2 days ago

Amazon, Flipkart battle in India for e-commerce's 'last frontier'

NEW DELHI, India - With 100 million new internet users every year, Amazon is betting big on India, but a major new investment in homegrown rival Flipkart means the battle to dominate the fast-growing e-commerce market is set to heat up.

3 days ago

Tesco dives into red on accounting scandal

LONDON - Supermarket giant Tesco revealed on Wednesday that it fell into an annual net loss of 40 million due to a costly accounting scandal at Britain's biggest retailer.

13 Apr 2017

Wal-Mart eliminating hundreds of corporate jobs: source

NEW YORK - Wal-Mart Stores is eliminating hundreds of corporate jobs in a cost-cutting move, a person familiar with the matter said Tuesday.

12 Apr 2017

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