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New parcel service takes on Post Office

Pep has launched a new service called Paxi (as in 'parcel taxi') which allows consumers, agents, suppliers, and institutions to send, collect, and return parcels to over 2,000 Pep store Paxi collection points...

7 May 2018

The innovative independent retail trade

The independent retail trade is a robust environment and one that has grown three times faster than the corporate channel...

By Danette Breitenbach 3 May 2018

Uptick in Shopping Centre Sales

The uptick in shopping centre sales out of negative territory is continuing according to report...

26 Apr 2018

Natural, healthy dog treats to your door with Wolf and Women

Wolf and Women is a South African subscription box service that specialises in natural, healthy treats for dogs. Biodegradable treat boxes are delivered to the customer's door containing 30 formulated one-a-day treats...

17 Apr 2018

New research reveals traditional retailers intensify focus on omnichannel approach

A new study finds that traditional 'bricks and mortar' retailers are seeking to buttress their ailing offline-store activities with the development of integrated online engagement channels...

10 Apr 2018

Tiger Brands' failed attempt to manage the listeriosis crisis is costing them severely

Failing to plan for a reputational crisis happens more often than it is comfortable to think about. Lunice Johnston writes about what steps are crucial to successfully handling a reputational crisis...

By Lunice Johnston 27 Mar 2018

Impact of VAT increase on point-of-sale developers

A lot has been written about the impact of the looming VAT increase on the ordinary South African, but not so much on how this will affect technology vendors, particularly point-of-sale developers...

27 Mar 2018

#ECMA18: It's not an apocalypse, it's a retail revolution

As store closures continue across the globe, we're witnessing the demise of physical retail as we know it...

By Lauren Hartzenberg 26 Mar 2018

Classism in South Africa: What's happening in our shops?

As much as we hate to admit it classism is still very much alive and well in South Africa, particularly within our retail sector. Devan Moonsamy unpacks the term classism and how organisations can train it out so that they are able to be a more inclusive...

By Devan Moonsamy 20 Mar 2018

Toys R Us and Babies R Us SA to present revamp of its high-tech Canal Walk store

Toys R Us and Babies R Us SA, invests further in store upgrades, with the revamp of its soon-to-be-unveiled flagship, high tech Canal Walk store...

19 Mar 2018

#SeamlessAfrica: Store 4.0 is an attitude, not a technology

E-commerce may be where the retail industry is seeing growth, but the physical store is not dead. In fact, it may be more important than ever...

By Lauren Hartzenberg 12 Mar 2018

South Africans are sentimental spenders - Mastercard Love Index

South Africans continue to say "I love you" by investing in experiences over material goods, as new data shows sentimental spending has increased by 50% since 2015...

13 Feb 2018

#BizTrends2018: The new rules of retail

If you're searching for proof that retail as we know it is changing, look no further than Shanghai's 24-hour, unstaffed, self-driving grocery store...

By Lauren Hartzenberg 29 Jan 2018

How the filling station will evolve in a high-tech future

The petroleum retail industry has evolved over the past three decades - in terms of structure, layout, ownership and technologies...

By Louise Steenekamp 24 Jan 2018

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