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#BestofBiz 2016: Retail

We've compiled our annual #BestofBiz 2016 lists across all our industries featuring our most popular articles, most-read contributors and brand press offices with the most views. Discover the most read content on Bizcommunity's Retail portal over the past year below.

12 Dec 2016

The mobile landscape - looking at 2017 and what e-retailers could expect

Truth be told, we've been waiting for quite some time for the inevitable 'mobile boom' all the trend analysts, commentators and everyone in-between has been telling us about for the last six years...

By Graham Du Plessis 9 Dec 2016

Demand for personalised service increases 52%

Verint Systems has noted in its 2016 research an increase of 52% in customers preferring customised service. This year, eight out of ten customers prefer it when service is personalised to them. It is apparent that market preferences are developing at a rapid rate and companies need to develop in time with their consumers...

By Wynand Smit 7 Dec 2016

TFG to use Uber-like delivery model

The retailer takes on game-changers with its 'deliver 2 me' service for online fashion purchases...

By Colleen Goko 6 Dec 2016

Amazon testing cashier-free retail store

SAN FRANCISCO - Amazon on Monday unveiled a new kind of retail store, with no cashiers...

6 Dec 2016

Key strategies for motor retail dealers to take into 2017

Sewells MSXI shared a list of strategies for retail motor dealers...

24 Nov 2016

Domestly adds to its accolades

On-demand cleaning services startup Domestly nabbed the Best Disruptive Innovation Award at this year's AppsAfrica Awards hosted in Cape Town...

17 Nov 2016

Why SA's reluctance to use self-service tech is a positive for businesses

Self-service technology has gone a long way during the last decade. With the advent of social media and smartphones...

By Adam Manuel 14 Nov 2016

Community support critical to driving African entrepreneurship

A while back, I attended my brother and his partner's launch of their urban wear store. The event was an intimate affair, but it echoed an important message, the importance of community in entrepreneurship...

By James Maposa 10 Nov 2016

Slick complaint resolution tactics

How a company deals with complaints is a game-changer; the process should not be viewed merely as dealing with annoying customers, but as an opportunity for improved service delivery...

By Wynand Smit 24 Oct 2016

Gumtree partners with Shepherd/Standard Bank to introduce pay button

The current partnership between Gumtree and Standard Bank-powered escrow service Shepherd has been heightened through the introduction of a pay button, which allows customers to buy, sell and receive items...

21 Oct 2016

Johannesburg children's hair salon expands to Pretoria East

After its success in Johannesburg, the children's hair salon, Maddy Magoo, is expanding to Pretoria East. A multi-ethnic salon, it has plans to extend the concept to Western Cape and KwaZulu-Natal...

20 Oct 2016

PSPs collaborate to enable South African retail websites to sell into high growth markets

To enable South African retail websites to sell into high growth markets, leading payment service providers PayU and Computop have entered into a partnership...

18 Oct 2016

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