Retail Trends 2018

Subscribe to industry newsletters

#BizTrends2018: The new rules of retail
#BizTrends2018: The new rules of retail

If you're searching for proof that retail as we know it is changing, look no further than Shanghai's 24-hour, unstaffed, self-driving grocery store...

By Lauren Hartzenberg 29 Jan 2018

How the filling station will evolve in a high-tech future
How the filling station will evolve in a high-tech future

The petroleum retail industry has evolved over the past three decades - in terms of structure, layout, ownership and technologies...

By Louise Steenekamp 24 Jan 2018

Let's aim for sustainable, GDP-boosting luxury in 2018
Let's aim for sustainable, GDP-boosting luxury in 2018

In a world where disposable, mass-produced goods of dubious quality are wreaking havoc on the environment, there is a growing place for luxury goods...

By Grace Mumo 22 Jan 2018

Top five trends for convenience retail in 2018
Top five trends for convenience retail in 2018

According to Joe Boyle, director at FreshStop, these are the trends that will continue to strategically shape the future of convenience retailing...

19 Jan 2018

Cross-border retail in the digital age
Cross-border retail in the digital age

E-commerce has changed the way the world conducts business, and the rise in technology has made it easier to interact with customers quickly and across borders...

17 Jan 2018

#BizTrends2018: Cross border trade set to grow e-commerce in SA
#BizTrends2018: Cross border trade set to grow e-commerce in SA

More and more, consumers in sub-Saharan Africa are looking beyond their borders to get the products and services they need...

By Efi Dahan 12 Jan 2018

New era of retail an opportunity for enhanced customer experience
New era of retail an opportunity for enhanced customer experience

In the mid to late 90s the number of internet businesses grew exponentially. Since consumers were getting connected in their millions, this space was ideal for entrepreneurs to create hype around projected profitability...

By Wynand Smit 11 Jan 2018

#BizTrends2018: Is franchising future-proof?
#BizTrends2018: Is franchising future-proof?

Modern-day franchising has been with us since the mid-1950s when it made its presence felt in the USA. Subsequently, expansion was swift and within a few short years, the concept had conquered the world.

By Tony Da Fonseca 9 Jan 2018

Water-wise washing with Green Planet Laundry
Water-wise washing with Green Planet Laundry

As the drought tightens its grip on Cape Town, with level 6 water restrictions now in effect, consumers have implemented various water-saving techniques...

4 Jan 2018

What makes us sign up to subscription boxes?
What makes us sign up to subscription boxes?

Everyone can relate to that excitement of ripping open a present or the anticipation before discovering what a package in the post contains...

By Louise Grimmer and Gary Mortimer 3 Jan 2018

Christmas shopping is changing - but retailers must accept that pop-up stores are here to stay
Christmas shopping is changing - but retailers must accept that pop-up stores are here to stay

At Christmas time, vacant shop spaces suddenly fill with new vendors selling decorations, small toys, gifts and calendars for the following year...

By Charlotte Shi and Gary Warnaby 27 Dec 2017

Image credit: gstockstudio -
Shopping with tweens

Maria Berrios-Carter writes about what she thinks is a golden marketing opportunity that businesses can implement to target parents shopping with tweens...

By Maria Berrios-Carter 22 Dec 2017

#BestofBiz 2017: Retail
#BestofBiz 2017: Retail

We've compiled our annual #BestofBiz 2017 lists across all our industries featuring our most popular articles, most-read contributors and brand press offices with the most views...

15 Dec 2017

How to thrive in the digital era
How to thrive in the digital era

Forget about digital transformation until you have addressed how you plan to reinvent your business model to address the fundamental and irreversible shift in the way customers make purchasing decisions...

By Marc Gower 14 Dec 2017

Image Source:
Kaap Agri confident on continued growth

Kaap Agri, which listed on the JSE earlier in 2017, believes it can still achieve double-digit growth in the financial year ahead despite the prolonged drought slowing business activity in the Western Cape...

By Marc Hasenfuss 30 Nov 2017

Woolies in eye of storm - chairman
Woolies in eye of storm - chairman

Woolworths chairman Simon Susman told shareholders at Tuesday's annual general meeting that the board was confident of the group's Australian strategy...

29 Nov 2017

Vincent Magwenya
Imagining the possibilities of an Africanised Black Friday

Black Friday has come and gone, with popular consumer products ranging from food items and electronic devices to furniture items flying off the shelves at bargain prices.

By Vincent Magwenya 28 Nov 2017

SA's WumDrop acquired by Makro
SA's WumDrop acquired by Makro

Cash and carry chain store Makro has acquired a majority stake in South African last mile delivery startup WumDrop, in a move that will allow it to speed up delivery of orders...

By Tom Jackson 22 Nov 2017

Google Shopping showing exponential growth for early adopters
Google Shopping showing exponential growth for early adopters

Google Shopping is making its mark, with some retailers showing a return on investment percentages measured in the thousands...

By Adriaan Strydom 6 Nov 2017

Buy a card machine and accept payments on the go!
Buy a card machine and accept payments on the go!

Small business owners that move around to sell their goods and services have been able to increase revenue thanks to Sureswipe's Move payment solution...

Issued by Sureswipe 6 Nov 2017

Airport retail gets virtual at OR Tambo
Airport retail gets virtual at OR Tambo

A millimetre-accurate map now allows OR Tambo International Airport visitors to navigate around retailers in the domestic and international terminals...

3 Nov 2017

Netshield introduces online store
Netshield introduces online store

Technology hardware, software, and services supplier, Netshield, is expanding its customer and reseller support with the introduction of an online store in South Africa...

31 Oct 2017

#EntrepreneurMonth: A nurturing approach to non-surgical aesthetics
#EntrepreneurMonth: A nurturing approach to non-surgical aesthetics

Amy Bowie is the founder and heart of Pulse Dermatology and Laser in Kenridge, Cape Town. From anti-ageing injectables, bespoke peels and advanced fat removal...

By Lauren Hartzenberg 27 Oct 2017

Customer loyalty is key to a retailer's success
Customer loyalty is key to a retailer's success

What is important for a retailer is repeat business. Attracting your customer back into your store and rewarding them for spending money with you. Customer loyalty ultimately builds a brand...

Issued by Sureswipe 23 Oct 2017

#EntrepreneurMonth: Go out there and do something that you love
#EntrepreneurMonth: Go out there and do something that you love

A startup born in a dorm room in 2007 is now a successful business with 36 stores around the country. To date, weFix has expertly repaired smartphones as well as tablets, laptops, and DJI drones for over 700,000 customers...

By Ilse van den Berg 20 Oct 2017

What's at the heart of franchise sector growth?
What's at the heart of franchise sector growth?

Over the past four years, the franchising sector has displayed resilience, consistently growing its contribution to the country's GDP from 9.7% in 2014 to 13.3%...

16 Oct 2017

Shyft crowned MTN Business App of the Year
Shyft crowned MTN Business App of the Year

At the 2017 MTN Business App of the Year Awards, which took place on Thursday, 12 October 2017, Shyft was named the overall winner...

13 Oct 2017

Report reveals customer aftermarket is afterthought for manufacturers
Report reveals customer aftermarket is afterthought for manufacturers

A new report reveals discrepancies in how manufacturers and retailers view and approach post-purchase revenue, profit and relationship-building opportunities in the aftermarket service sector...

12 Oct 2017

Lafarge South Africa launches Binastore
Lafarge South Africa launches Binastore

Lafarge South Africa has launched a new home building service called Binastore...

10 Oct 2017

Show more