BizTrends 2018


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Natural, healthy dog treats to your door with Wolf and Women
Natural, healthy dog treats to your door with Wolf and Women

Wolf and Women is a South African subscription box service that specialises in natural, healthy treats for dogs. Biodegradable treat boxes are delivered to the customer's door containing 30 formulated one-a-day treats...

17 Apr 2018

New research reveals traditional retailers intensify focus on omnichannel approach
New research reveals traditional retailers intensify focus on omnichannel approach

A new study finds that traditional 'bricks and mortar' retailers are seeking to buttress their ailing offline-store activities with the development of integrated online engagement channels...

10 Apr 2018

Tiger Brands' failed attempt to manage the listeriosis crisis is costing them severely
Tiger Brands' failed attempt to manage the listeriosis crisis is costing them severely

Failing to plan for a reputational crisis happens more often than it is comfortable to think about. Lunice Johnston writes about what steps are crucial to successfully handling a reputational crisis...

By Lunice Johnston 27 Mar 2018

Impact of VAT increase on point-of-sale developers
Impact of VAT increase on point-of-sale developers

A lot has been written about the impact of the looming VAT increase on the ordinary South African, but not so much on how this will affect technology vendors, particularly point-of-sale developers...

27 Mar 2018

Nicholas Haralambous
#ECMA18: It's not an apocalypse, it's a retail revolution

As store closures continue across the globe, we're witnessing the demise of physical retail as we know it...

By Lauren Hartzenberg 26 Mar 2018

Classism in South Africa: What's happening in our shops?
Classism in South Africa: What's happening in our shops?

As much as we hate to admit it classism is still very much alive and well in South Africa, particularly within our retail sector. Devan Moonsamy unpacks the term classism and how organisations can train it out so that they are able to be a more inclusive...

By Devan Moonsamy 20 Mar 2018

Toys R Us and Babies R Us SA to present revamp of its high-tech Canal Walk store
Toys R Us and Babies R Us SA to present revamp of its high-tech Canal Walk store

Toys R Us and Babies R Us SA, invests further in store upgrades, with the revamp of its soon-to-be-unveiled flagship, high tech Canal Walk store...

19 Mar 2018

#SeamlessAfrica: Store 4.0 is an attitude, not a technology
#SeamlessAfrica: Store 4.0 is an attitude, not a technology

E-commerce may be where the retail industry is seeing growth, but the physical store is not dead. In fact, it may be more important than ever...

By Lauren Hartzenberg 12 Mar 2018

South Africans are sentimental spenders - Mastercard Love Index
South Africans are sentimental spenders - Mastercard Love Index

South Africans continue to say "I love you" by investing in experiences over material goods, as new data shows sentimental spending has increased by 50% since 2015...

13 Feb 2018

#BizTrends2018: The new rules of retail
#BizTrends2018: The new rules of retail

If you're searching for proof that retail as we know it is changing, look no further than Shanghai's 24-hour, unstaffed, self-driving grocery store...

By Lauren Hartzenberg 29 Jan 2018

How the filling station will evolve in a high-tech future
How the filling station will evolve in a high-tech future

The petroleum retail industry has evolved over the past three decades - in terms of structure, layout, ownership and technologies...

By Louise Steenekamp 24 Jan 2018

Let's aim for sustainable, GDP-boosting luxury in 2018
Let's aim for sustainable, GDP-boosting luxury in 2018

In a world where disposable, mass-produced goods of dubious quality are wreaking havoc on the environment, there is a growing place for luxury goods...

By Grace Mumo 22 Jan 2018

Top five trends for convenience retail in 2018
Top five trends for convenience retail in 2018

According to Joe Boyle, director at FreshStop, these are the trends that will continue to strategically shape the future of convenience retailing...

19 Jan 2018

Cross-border retail in the digital age
Cross-border retail in the digital age

E-commerce has changed the way the world conducts business, and the rise in technology has made it easier to interact with customers quickly and across borders...

17 Jan 2018

#BizTrends2018: Cross border trade set to grow e-commerce in SA
#BizTrends2018: Cross border trade set to grow e-commerce in SA

More and more, consumers in sub-Saharan Africa are looking beyond their borders to get the products and services they need...

By Efi Dahan 12 Jan 2018

New era of retail an opportunity for enhanced customer experience
New era of retail an opportunity for enhanced customer experience

In the mid to late 90s the number of internet businesses grew exponentially. Since consumers were getting connected in their millions, this space was ideal for entrepreneurs to create hype around projected profitability...

By Wynand Smit 11 Jan 2018

#BizTrends2018: Is franchising future-proof?
#BizTrends2018: Is franchising future-proof?

Modern-day franchising has been with us since the mid-1950s when it made its presence felt in the USA. Subsequently, expansion was swift and within a few short years, the concept had conquered the world.

By Tony Da Fonseca 9 Jan 2018

Water-wise washing with Green Planet Laundry
Water-wise washing with Green Planet Laundry

As the drought tightens its grip on Cape Town, with level 6 water restrictions now in effect, consumers have implemented various water-saving techniques...

4 Jan 2018

What makes us sign up to subscription boxes?
What makes us sign up to subscription boxes?

Everyone can relate to that excitement of ripping open a present or the anticipation before discovering what a package in the post contains...

By Louise Grimmer and Gary Mortimer 3 Jan 2018

Christmas shopping is changing - but retailers must accept that pop-up stores are here to stay
Christmas shopping is changing - but retailers must accept that pop-up stores are here to stay

At Christmas time, vacant shop spaces suddenly fill with new vendors selling decorations, small toys, gifts and calendars for the following year...

By Charlotte Shi and Gary Warnaby 27 Dec 2017

Image credit: gstockstudio -
Shopping with tweens

Maria Berrios-Carter writes about what she thinks is a golden marketing opportunity that businesses can implement to target parents shopping with tweens...

By Maria Berrios-Carter 22 Dec 2017

#BestofBiz 2017: Retail
#BestofBiz 2017: Retail

We've compiled our annual #BestofBiz 2017 lists across all our industries featuring our most popular articles, most-read contributors and brand press offices with the most views...

15 Dec 2017

How to thrive in the digital era
How to thrive in the digital era

Forget about digital transformation until you have addressed how you plan to reinvent your business model to address the fundamental and irreversible shift in the way customers make purchasing decisions...

By Marc Gower 14 Dec 2017

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Kaap Agri confident on continued growth

Kaap Agri, which listed on the JSE earlier in 2017, believes it can still achieve double-digit growth in the financial year ahead despite the prolonged drought slowing business activity in the Western Cape...

By Marc Hasenfuss 30 Nov 2017

Woolies in eye of storm - chairman
Woolies in eye of storm - chairman

Woolworths chairman Simon Susman told shareholders at Tuesday's annual general meeting that the board was confident of the group's Australian strategy...

29 Nov 2017

Vincent Magwenya
Imagining the possibilities of an Africanised Black Friday

Black Friday has come and gone, with popular consumer products ranging from food items and electronic devices to furniture items flying off the shelves at bargain prices.

By Vincent Magwenya 28 Nov 2017

SA's WumDrop acquired by Makro
SA's WumDrop acquired by Makro

Cash and carry chain store Makro has acquired a majority stake in South African last mile delivery startup WumDrop, in a move that will allow it to speed up delivery of orders...

By Tom Jackson 22 Nov 2017

Google Shopping showing exponential growth for early adopters
Google Shopping showing exponential growth for early adopters

Google Shopping is making its mark, with some retailers showing a return on investment percentages measured in the thousands...

By Adriaan Strydom 6 Nov 2017

Airport retail gets virtual at OR Tambo
Airport retail gets virtual at OR Tambo

A millimetre-accurate map now allows OR Tambo International Airport visitors to navigate around retailers in the domestic and international terminals...

3 Nov 2017

Netshield introduces online store
Netshield introduces online store

Technology hardware, software, and services supplier, Netshield, is expanding its customer and reseller support with the introduction of an online store in South Africa...

31 Oct 2017

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