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BizTrends 2017

Download the complete BizTrends 2017 PDFs with over 100 trends contributors across 18 industry sectors.

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SA e-courier startup Pargo raises $1.2m

South African e-courier startup Pargo has closed a R15 million ($1.2 million) funding round led by SAAD Investment Holdings...

By Gabriella Mulligan 1 day ago

Retailers ready for smart technology adoption

According to recent international research, nearly 70% of retail decision makers are ready to make changes to adopt the Internet of Things...

2 days ago

#SeamlessAfrica: Tackling the omnichannel retail reality

‘Omnichannel' is not merely a business buzzword, it's the new retail reality. Amanda Herson, e-commerce director for the Cape Union Mart Group, shared her thoughts...

By Lauren Hartzenberg 20 Mar 2017

Humans want human touch in customer journey, not bots

New UK research indicates that consumers value human interaction in the customer services process, with 87% reporting they tend to stay more loyal and increase their business with companies that offer a real person to talk to at the right stage of their customer journey...

20 Mar 2017

Moving South Africa to 5% e-commerce

E-commerce experts believe it is possible to take South African e-commerce from 1% of total retail to 5%...

15 Mar 2017

Lancewood adds Emoji Meals bot to Ultimate Braai Master series

Keeping up with the trend of real-time social media consumer engagement, Lancewood has brought an innovative addition to its Ultimate Braai Master...

7 Mar 2017

#eComConfex: Become digitally intelligent, or go home

If your business does not have digital intelligence at its core by 2020 you may as well go home. This is according to James McCormick...

By Lauren Hartzenberg 3 Mar 2017

Emerging technologies and the future of business with Professor Soumen Ghosh

Organisations wanting to retain their competitive advantage amidst a myriad of disruptive entrants must evaluate new technologies and decide which would enhance their effectiveness...

Issued by Gordon Institute of Business Science 3 Mar 2017

Yoco raises funding for expansion

South African fintech startup Yoco, which allows small businesses to accept card payments, has raised an undisclosed amount of funding...

By Tom Jackson 3 Mar 2017

MultiChoice customers can now use Masterpass to pay DStv accounts

At the Mobile World Congress in Barcelona, Mastercard announced that South African MultiChoice customers can now pay their digital satellite television...

2 Mar 2017

Wearable gadgets seek permanent place in users' lives

Consumers are snapping up fitness trackers, smartwatches and other connected wearable gadgets – but huge numbers wind up in drawers unused...

1 Mar 2017

Unified communications and collaboration boosts competitive advantage

Business, especially the retail sector, must look to omni-channel integration for a competitive advantage, as unified communications steadily gains in popularity...

By Kyle Woolf 1 Mar 2017

Peach Payments, Callpay launch EFT payment system for SA e-commerce

South African mobile payments startup Peach Payments has partnered secure payments solution Callpay to provide automated electronic fund transfers...

By Tom Jackson 1 Mar 2017

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