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[CEM Africa Summit] CEM for the tech-enabled African future

You need to keep an eye on future trends from the rest of the world to better manage your business' current customer experience. Some of these trends were shared in the Customer Experience Management Africa plenary session...

By Leigh Andrews 27 Jul 2015 06:00

Hyper-connected world fuelling a retail revolution

With predictions that by 2020 there will be 26 billion connected devices, according to Gartner, an almost 30-fold increase from 2009 when there were...

By Quinton Pienaar 24 Jul 2015 09:16



Mobile fraud: it's on the rise and what you can do about it

Think that you are safe? Believe that your mobile device is secure and your transactions completely protected? You'd be wrong...

By Chad Fichardt 23 Jul 2015 08:37

Nedbank rolls out SA's first big data service

Nedbank yesterday became the first bank in SA to offer a data analytics tool, Market Edge, that records customers' shopping behaviour...

16 Jul 2015 13:25

Google adding 'buy' buttons to mobile search ads

SAN FRANCISCO - Google is looking to make it easier for people to shop while using its website, launching a trial run of a feature allowing smartphone users make online purchases from their search results...

16 Jul 2015 13:00

Improved productivity, secured traceability

Two new products from Markem-Imaje not only help customers to improve their total cost of ownership but also increase productivity and secure traceability from the factory floor to customers' doors...

Issued by Pyrotec 16 Jul 2015 10:56

Smart retail spaces make smart business sense

Intelligent technologies have become increasingly common, both within the business and consumer space. Utilising such 'smart' technologies results in...

By Paul Divall 16 Jul 2015 08:53

Avanti partnership to provide high-speed satellite broadband to SMEs

Provider of satellite data communications services in Europe, the Middle East and Africa, Avanti Communications, has signed a new contract with South Africa's business chamber...

15 Jul 2015 08:07

UCS Solutions receives Mimecast's Technical Partner of the Year award

The level of commitment and service from UCS Solutions to Mimecast was recently acknowledged in the second Mimecast Partner Awards, at which UCS Solutions received the Technical Partner of the Year award...

13 Jul 2015 11:25

Argility announces Relex partnership

Argility has announced a strategic partnership with Relex Solutions in order to provide powerful supply chain management solutions designed to drive down costs and eliminate wastage...

9 Jul 2015 11:30

Loyalty schemes are vital in the age of big data, research finds

New research from GI Insight shows that gaining customer insight through loyalty schemes is a powerful way of building stronger buyer relationships and that the vast majority of consumers see real value in these programmes...

7 Jul 2015 11:15

Is your Smartphone the real deal?

Counterfeit goods have increasingly become a problem in South Africa. Not only is the clothing industry suffering under the scourge of counterfeit goods but the...

3 Jul 2015 07:56

Orange retail store opens in Cape Town

Because of the excellent reception of the Orange Online Store, which was launched in South Africa last year, Orange is to open its first physical retail store in the country, situated in Claremont, Cape Town on Friday, 26 June 2015...

29 Jun 2015 11:50

E-Tech Africa: A journey into the future of education

E-Tech Africa - a technology focused conference - and the first event of its kind in South Africa, takes place on 1 and 2 July at the Gallagher Convention Centre, Johannesburg.

25 Jun 2015 14:27

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