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Safeguard your customer relationships this Black Friday
Safeguard your customer relationships this Black Friday

Black Friday is here to stay: as part of a retail festival that entices consumers in their millions to part with their cash, it's another way of increasing revenue just before the festive season officially kicks in...

By Wynand Smit 2 days ago

#ShopperInsights2019: Moving to frictionless commerce
#ShopperInsights2019: Moving to frictionless commerce

Online retail is part of the much bigger picture of frictionless commerce where online is moving offline and offline to online. Driving this is time and convenience...

By Danette Breitenbach 12 Nov 2018

#GoogleRetail: No room for silos in omnichannel retail
#GoogleRetail: No room for silos in omnichannel retail

We're in living in an omnichannel world. We use a number of different paths to get to the products, info and services that we want. Search has become intuitive...

By Lauren Hartzenberg 6 Nov 2018

Retail and etail to work as a team not the opposition
Retail and etail to work as a team not the opposition

In South Africa, going to a mall is part of our culture - particularly in Johannesburg where there seems to be a mall on every street corner. Malls entertain visitors with restaurants and coffee shops...

By Julia Ahlfeldt 23 Oct 2018

Individualisation: The powerful trend shaping retail customer experience
Individualisation: The powerful trend shaping retail customer experience

Rising inflation. Record petrol prices. A VAT increase. A technical recession. SA consumers are feeling the pinch...

By Ian Steyn 18 Oct 2018

Yuppiechef's foray into physical retail continues with flagship V&A opening
Yuppiechef's foray into physical retail continues with flagship V&A opening

Kitchen and homeware retailer Yuppiechef opened the doors to its new flagship store in V&A Waterfront on 1 October...

By Lauren Hartzenberg 15 Oct 2018

E-commerce needs ERP
E-commerce needs ERP

E-commerce is growing rapidly and many will increase their online spend to get better deals, for its convenience and savings on shipping...

By Bernard Ford 9 Oct 2018

Retail technology - changing buying and delivery methods
Retail technology - changing buying and delivery methods

Insights into the technologies that retailers are investing in, and where retail is headed as these technologies take effect...

By Jacqueline van Eeden 8 Oct 2018

Hisense rolls out new suite of home appliances in SA
Hisense rolls out new suite of home appliances in SA

Hisense, the Chinese multinational appliance and electronics manufacturer, recent strengthened its presence in the South African market by introducing a new range of household appliances.

By Lauren Hartzenberg 5 Oct 2018

Goodbye consumers, hello AI!
Goodbye consumers, hello AI!

The job of branded goods and companies is about to get much harder, says Sandra Burger, business unit manager at The MediaShop...

By Sandra Burger 4 Oct 2018

Uganda's 2ambale targets millennials with speedy e-commerce platform
Uganda's 2ambale targets millennials with speedy e-commerce platform

Ugandan e-commerce startup 2ambale is targeting people between the ages of 21 and 35 with its mobile app, which promises deliveries of orders within one hour...

By Tom Jackson 17 Sep 2018

The audience at the Heavy Chef Sextech event of which the first part was presented by Heidi Patmore. Image: Heavy Chef.
#Sextech: Chatbots, sex robots and impact on society (Part 2)

Heavy Chef invited Heidi Patmore, to talk about an incendiary topic: sextech, and how it is irrevocably impacting our lives...

By Juanita Pienaar 12 Sep 2018

Heidi Patmore, a tech marketing consultant up on the Heavy Chef stage. Image supplied by Heavy Chef.
#Sextech: Smart condoms, KinkBNB and VR porn (Part 1)

Heavy Chef invited Heidi Patmore, to talk about an incendiary topic: sextech, and how it is irrevocably impacting our lives...

By Juanita Pienaar 5 Sep 2018

Pricecheck Tech and E-commerce Awards 2018 winners revealed
Pricecheck Tech and E-commerce Awards 2018 winners revealed

Takealot cleaned up at this year's Pricecheck Tech and E-commerce Awards, bagging four of the 14 awards presented, including the coveted E-commerce Service of the Year...

By Lauren Hartzenberg 31 Aug 2018

#WomensMonth: The woman behind PayU South Africa
#WomensMonth: The woman behind PayU South Africa

Karen Nadasen, CEO of PayU South Africa, is regularly described as one of South Africa's most inspiring women in tech, nominated for IT Personality of the Year 2017...

By Evan-Lee Courie 30 Aug 2018

The "end" of the shopkeeper (and other retail trends)
The "end" of the shopkeeper (and other retail trends)

Self-service retail is swooping across the globe; from online shopping to self-checkout, there's a growing trend in retail environments that focuses on driving efficient and seamless processes to enhance service and CX...

By Wynand Smit 29 Aug 2018

Nielsen Smartstore: Keeping up with shoppers today and tomorrow
Nielsen Smartstore: Keeping up with shoppers today and tomorrow

Shoppers are changing at such a rapid pace, and while there are many methodologies to understand shoppers, a tool to help us move with the rapidly changing shoppers is needed...

By Danette Breitenbach 29 Aug 2018

Trendzilla alert: Tech builds tailor-made trust
Trendzilla alert: Tech builds tailor-made trust

The hyper-connected multiverse of tomorrow is today. Brands can get washed away, overwhelmed by the virtual trend wave, or they can surf the possibilities in this era of omni-channeling.

By Daniella Shapiro 27 Aug 2018

Innovation in food and wearables tackles pet obesity epidemic
Innovation in food and wearables tackles pet obesity epidemic

Obesity is not only a widespread problem for humans, but that 'puppy fat' your now adult pet hasn't quite shed may be cause for concern...

By Lauren Hartzenberg 23 Aug 2018

Image credit: Samsung
Samsung Pay is now available in South Africa

Samsung Pay is now officially available and live in South Africa...

By Andy Walker 22 Aug 2018

On-demand grocery concierge startup OneCart eyes national expansion
On-demand grocery concierge startup OneCart eyes national expansion

OneCart.co.za, a Johannesburg-based startup that's been described as an 'Uber for groceries', has just reached over 1,000 active users on its multi-store online shopping platform...

By Lauren Hartzenberg 21 Aug 2018

Mensa merges wine quaffing with digital storytelling
Mensa merges wine quaffing with digital storytelling

With South Africa being home to a host of world-class wine brands, newly released expressions can easily go unnoticed because consumers are faced with so many quality options...

By Lauren Hartzenberg 13 Aug 2018

Shop on Amazon from Ghana with startup Eazyloop
Shop on Amazon from Ghana with startup Eazyloop

Ghanaian startup Eazyloop is allowing users to shop on international platforms like Amazon and have their purchases delivered to their door within two weeks...

By Tom Jackson 13 Aug 2018

FNB lets South Africans pay for groceries with their watch
FNB lets South Africans pay for groceries with their watch

Fitbit Pay is now available in South Africa. The wireless payments service which works through Fitbit's range of wearable devices is now compatible with FNB and RMB VISA bank cards.

By Andy Walker 7 Aug 2018

Kenyan e-commerce startup Sokowatch raises $2m seed round
Kenyan e-commerce startup Sokowatch raises $2m seed round

Kenyan B2B e-commerce startup Sokowatch has closed a $2 million seed round to further expand its customer base across East Africa while also piloting additional value-added services for shops...

By Tom Jackson 30 Jul 2018

#MobileCommerce: The rise of mobile shopping and its impact on business
#MobileCommerce: The rise of mobile shopping and its impact on business

With smartphone usage in SA as high as an estimated 29.2 million (51% of the population), more and more shoppers are making purchases on their mobile phones...

By Sven Schoof 30 Jul 2018

#Apex2018: Are we human or are we brands?
#Apex2018: Are we human or are we brands?

Musa Kalenga, chief future officer at the House of Brave, opened the Association for Communication and Advertising's Apex 'Next Level of Thinking Masterclass' last week where he spoke about the shifts that are taking place and why he believes we ought to solve real human problems before we think like brands...

By Jessica Tennant 24 Jul 2018

#MobileCommerce: From search to checkout, the top 5 features likely to make your user tap "buy now"
#MobileCommerce: From search to checkout, the top 5 features likely to make your user tap "buy now"

Mobile, and increasingly apps, are core to the success of any retailer's strategy through all stages of the path to purchase or shopping customer's experience...

By Lynette Hundermark 20 Jul 2018

LG's InstaView fridge and TwinWash are models of efficiency
LG's InstaView fridge and TwinWash are models of efficiency

Home appliances have always been designed to make our lives easier. And as consumers become increasingly time-poor, the need for 'convenience' is driving more and more of our purchasing decisions...

By Lauren Hartzenberg 17 Jul 2018

#MobileCommerce: The growth of mobile shopping in South Africa
#MobileCommerce: The growth of mobile shopping in South Africa

E-commerce is going from strength to strength in South Africa, more and more consumers are gaining confidence in making online purchases that are not solely limited to the likes of books, CDs, electronics, airline tickets and the like...

By Graham Du Plessis 13 Jul 2018

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