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Kenya's Sokowatch to expand after revenue growth
Kenya's Sokowatch to expand after revenue growth

Kenyan startup Sokowatch, a mobile-based ordering and delivery network for small shops, has revealed plans to expand to Mombasa in the third quarter of this year...

By Tom Jackson 13 Feb 2018

Digital dynamism: A new world of retail opportunities
Digital dynamism: A new world of retail opportunities

Like their international counterparts, South African retailers would traditionally run specials where discounts or 'two for the price of one' offers are given for a period of between a few days and a few weeks...

By Garth Meier 8 Feb 2018

Game-changing trends for the manufacturing industry in 2018
Game-changing trends for the manufacturing industry in 2018

When you think 'IoT', is your first thought newly affordable, available sensors being added to products after they've been manufactured? If it is, well I believe 2018 will change that...

By Antony Bourne 5 Feb 2018

#BizTrends2018: What is shaping grocery retail in South Africa - Part 2
#BizTrends2018: What is shaping grocery retail in South Africa - Part 2

In Part 1 of the Trade Intelligence Retail Trends 2018 report, we described how globally and locally, we are in the beginning stages of a game-changing revolution in how products are made and sold...

By Maryla Masojada 25 Jan 2018

SA's Airbuy launches e-commerce payment gateway
SA's Airbuy launches e-commerce payment gateway

South African startup Airbuy has rolled out its alternative payment gateway that allows e-commerce sites to accept payments without their customers exposing their banking details...

By Tom Jackson 25 Jan 2018

What's holding SA retailers back from achieving the omnichannel vision?
What's holding SA retailers back from achieving the omnichannel vision?

Many South African retailers remain steadfast in their traditional business models, characterised by high-touch, 'bricks-and-mortar' engagements, as they try to create the best possible in-store experiences...

By Lindy Lee 24 Jan 2018

#BizTrends2018: Cross border trade set to grow e-commerce in SA
#BizTrends2018: Cross border trade set to grow e-commerce in SA

More and more, consumers in sub-Saharan Africa are looking beyond their borders to get the products and services they need...

By Efi Dahan 12 Jan 2018

#BizTrends2018: What is shaping grocery retail in South Africa - Part 1
#BizTrends2018: What is shaping grocery retail in South Africa - Part 1

In this two-part report, Trade Intelligence reveals the drivers and trends shaping grocery retail in South Africa in the short to medium term...

By Maryla Masojada 11 Jan 2018

#BizTrends2018: The king's demand dictates
#BizTrends2018: The king's demand dictates

Throughput is imperative in business. The challenge is to mitigate barriers negatively impacting throughput...

By Harry van Huyssteen 11 Jan 2018

#BizTrends2018: Tight budgets, customer demand and African pride driving retail competitiveness
#BizTrends2018: Tight budgets, customer demand and African pride driving retail competitiveness

Budgets are tight, with rising electricity and petrol prices driving many households to tighten their purse strings. In response, the retail industry is becoming increasingly competitive...

By Lindy Lee 11 Jan 2018

New era of retail an opportunity for enhanced customer experience
New era of retail an opportunity for enhanced customer experience

In the mid to late 90s the number of internet businesses grew exponentially. Since consumers were getting connected in their millions, this space was ideal for entrepreneurs to create hype around projected profitability...

By Wynand Smit 11 Jan 2018

#BizTrends2018: Winning brands will get their competitive edge from memorable customer experiences
#BizTrends2018: Winning brands will get their competitive edge from memorable customer experiences

Consumers around the world are putting more value on experiences than they do on possessions, and South Africans are no different...

By Rachel Thompson 10 Jan 2018

#BizTrends2018: How do we amplify emotional connections through consumer ecosystems?
#BizTrends2018: How do we amplify emotional connections through consumer ecosystems?

Our physical and virtual environments are merging at a rapid pace, making us more digitally connected than ever before. Consumers want what they want and they want it now...

By Molefi Moloantoa 9 Jan 2018

#BizTrends2018: Mobile means more e-commerce opportunity than ever before
#BizTrends2018: Mobile means more e-commerce opportunity than ever before

The proliferation of mobile phone networks in Asia-Pacific and Africa has transformed how people connect, communicate and shop...

By Mark Mahoney 8 Jan 2018

#BizTrends2018: Six trends shaping the shopping mall experience
#BizTrends2018: Six trends shaping the shopping mall experience

Adapting and remaining relevant amid changing trends is nothing new for shopping malls. After all, retail itself is constantly and rapidly evolving, led by changing generational consumer behaviour and expectations...

By Camilla Lor 8 Jan 2018

Commissions.ng allows Nigerians to launch e-commerce stores
Commissions.ng allows Nigerians to launch e-commerce stores

Nigerian startup Commissions.ng is enabling users to start businesses selling products and services in return for commission...

By Tom Jackson 5 Jan 2018

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A (non) update on Amazon Alexa coming to South Africa

Earlier this year, we got word from LG that it was targeting Alexa-enabled appliances for South Africa in 2018.

By Hadlee Simons 28 Dec 2017

Zimbabwe's Munch sees growth in food delivery space
Zimbabwe's Munch sees growth in food delivery space

Zimbabwean food delivery startup Munch has seen thousands of downloads of its app as it looks to simplify the process of ordering food from restaurants in Harare...

By Tom Jackson 27 Dec 2017

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Start thinking in a 'mobile first' mindset

According to the latest November stats from Effective Measure, 'South Africa Online', a whopping 67.38% of unique browsers came from mobile itself...

By Graham Du Plessis 27 Dec 2017

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FYI: Google Home Mini works just fine in South Africa

Google hardware is notoriously tough to come by in South Africa, as we've found out over the past couple of years...

By Hadlee Simons 13 Dec 2017

African expansion "massive focus" for SA's Quicket in 2018
African expansion "massive focus" for SA's Quicket in 2018

South African online ticketing startup Quicket has a "massive focus" on expanding to other African countries next year as it looks to create a truly pan-African solution for events...

By Tom Jackson 4 Dec 2017

Democratising AR, bringing content to life with Zappar
Democratising AR, bringing content to life with Zappar

"Part of our mission in business has always been to democratise AR and truly make it a mass-market proposition."

By Cari Coetzee 20 Nov 2017

Jason Peisl, PnP's information systems executive. Photo: YouTube
#AfricaCom: How Bitcoin made PnP sexy and other stories

One of the unplanned, but positive, spin offs from Pick n Pay's (PnP) Bitcoin experiment is that it has made retail sexier in attracting talent...

By Nicci Botha 9 Nov 2017

Google Shopping showing exponential growth for early adopters
Google Shopping showing exponential growth for early adopters

Google Shopping is making its mark, with some retailers showing a return on investment percentages measured in the thousands...

By Adriaan Strydom 6 Nov 2017

#EntrepreneurMonth: Go out there and do something that you love
#EntrepreneurMonth: Go out there and do something that you love

A startup born in a dorm room in 2007 is now a successful business with 36 stores around the country. To date, weFix has expertly repaired smartphones as well as tablets, laptops, and DJI drones for over 700,000 customers...

By Ilse van den Berg 20 Oct 2017

Nigeria's VoomNow starts exporting local produce
Nigeria's VoomNow starts exporting local produce

Nigerian assisted shopping startup VoomNow has started exporting local produce to the United States (US), making local food stuffs such as catfish, egusi and noodles available...

By Tom Jackson 13 Oct 2017

#EntrepreneurMonth: At the forefront of customer feedback and online reputation management
#EntrepreneurMonth: At the forefront of customer feedback and online reputation management

How can establishments in the hospitality industry manage the masses of online reviews and reviewers out there? This is where Go Review, launched by Social Places, comes in...

By Cari Coetzee 10 Oct 2017

10 SEO strategies to help boost your e-commerce sales
10 SEO strategies to help boost your e-commerce sales

It's heading towards that time of the year when all e-commerce website owners tend to adjust their website in efforts to drive more traffic and increase sales...

By Yoray Narainpersad 5 Oct 2017

Integrated payments - the new holy grail for retailers
Integrated payments - the new holy grail for retailers

Over the past 20 years, disruptive digital companies have upended consumers' expectations of the shopping and payments experience...

By Victor de Kock 28 Sep 2017

How will you speed through the digital trough of disillusionment?
How will you speed through the digital trough of disillusionment?

Peter Sondergaard, Gartner executive VP for research, addressed CIOs and senior IT executives in his keynote at the annual Gartner Symposium/ITxpo in Cape Town...

By Ilse van den Berg 22 Sep 2017

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