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Shaun Shehab, lead solutions engineer at Ecentric, says the refund process holds untapped potential to enhance customer experience (Image supplied)

Taking the pain out of the refund function for retailers and customersShaun Shehab

4 co-located trade shows maximise time and cost savings for industry

4 co-located trade shows maximise time and cost savings for industry

26 May 2025

Omnichannel retail in South Africa: a hacker's paradise?

Omnichannel retail in South Africa: a hacker's paradise?

By Calin Cloete 16 May 2025

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From idea to shelf: How Mpact brings FMCG packaging to life

Mpact From idea to shelf: How Mpact brings FMCG packaging to life

2 Jul 2025

Biz Most Read Award winners June 2025

Bizcommunity.com Biz Most Read Award winners June 2025

1 Jul 2025

Pet Express launches on Mr D – because your pets deserve instant care too

aHead Marketing Services Pet Express launches on Mr D – because your pets deserve instant care too

30 Jun 2025

Unitrans drives innovation to meet Africa’s evolving logistics needs

Unitrans Unitrans drives innovation to meet Africa’s evolving logistics needs

27 Jun 2025

Risa and Regenesys academic partnership ushers in a new era for South African retail

Retail Institute of South Africa Risa and Regenesys academic partnership ushers in a new era for South African retail

24 Jun 2025

EBM shines on international stage with more international honours

Excellerate Brand Management EBM shines on international stage with more international honours

23 Jun 2025

I say ‘Klippies’, you say…?

Heineken Beverages I say ‘Klippies’, you say…?

20 Jun 2025

Tomy’s ‘That OG’ campaign celebrates canvas originals

Bata Tomy’s ‘That OG’ campaign celebrates canvas originals

19 Jun 2025

Mall of Africa wins top global award

Mall of Africa Mall of Africa wins top global award

19 Jun 2025

Award-winning ambition: Attic Rush claims Gold for Unilever Professional campaign at 2025 MAA

Attic Rush Award-winning ambition: Attic Rush claims Gold for Unilever Professional campaign at 2025 MAA

18 Jun 2025

Smartfill calls on FMCG brands to join circular innovation drive in Thembisa

DY/DX Smartfill calls on FMCG brands to join circular innovation drive in Thembisa

18 Jun 2025

CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

CEM Africa CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

18 Jun 2025

More news

Securex South Africa 2025: Making retail security smarter, safer, and more efficient

Securex South Africa 2025: Making retail security smarter, safer, and more efficient

Securex 2025 24 Apr 2025

How new PCI Standards will change online security for retailers

How new PCI Standards will change online security for retailers

Joshua Shimkin & Judy Winn 5 Mar 2025

Integrated surveillance systems boost security for local businesses

Integrated surveillance systems boost security for local businesses

Leandro da Cunha 11 Feb 2025

Jingle bells, no cyber spells: Staying safe while shopping online this holiday season

Jingle bells, no cyber spells: Staying safe while shopping online this holiday season

Londiwe Hadebe, BET Software 17 Dec 2024

SA's holiday retail season faces a 30% crime surge

SA's holiday retail season faces a 30% crime surge

10 Dec 2024

Why reliable connectivity is the backbone of festive retail success

Why reliable connectivity is the backbone of festive retail success

Tobie van Schalkwyk 15 Nov 2024

It's time to prioritise customer security for Black Friday and festive sales

It's time to prioritise customer security for Black Friday and festive sales

Caesar Tonkin 7 Nov 2024

Is your retail business ready for the holiday crime wave?

Is your retail business ready for the holiday crime wave?

31 Oct 2024

Combating shoplifting and fraud in retail with Ares-i

Combating shoplifting and fraud in retail with Ares-i

27 Aug 2024

Transforming retail operations through video surveillance and analytics

Transforming retail operations through video surveillance and analytics

Jacques Liebenberg 14 May 2024

Biz Most Read Award winners November 2023

Biz Most Read Award winners November 2023

Bizcommunity.com 1 Dec 2023

Source:

#BlackFriday: OneDayOnly.co.za launches online petition pushing employees for early 'payday'

14 Nov 2023

Image supplied

Help your shoppers be more vigilent this festive season

3 Nov 2023

Tier One South African retailer uses Ecentric's ReconAssist to proactively combat retail fraud

Tier One South African retailer uses Ecentric's ReconAssist to proactively combat retail fraud

Ecentric Payment Systems 5 Oct 2023

Ryan Mer, CEO at eftsure Africa. Image supplied

Strengthen your supplier management processes against fraud

Ryan Mer 21 Sep 2023

Rodney Taylor, managing director at Guardian Eye, a Vivica Group company. Image supplied

Partnership approach can help retailers get the best out of monitoring and security

Rodney Taylor 19 Sep 2023

Nazia Karrim, head of Product Development at the SAFPS

SAFPS to launch a groundbreaking platform to combat fraud

Bullion PR & Communication 10 May 2023

#BestofBiz 2022: Retail

#BestofBiz 2022: Retail

12 Dec 2022

Fraudsters threaten to turn festive season cheer to festive season frustration

Bullion PR & Communication 26 Oct 2022

Source: ©Diana Kadreva -

Cost of e-commerce fraud to exceed $48bn in 2023 - BNPL poses major risk

12 Oct 2022

A view shows damage inside a shopping mall following protests that have widened into looting, in Durban, South Africa 13 July 2021, in this screen grab taken from a video. Courtesy Kierran Allen/via Reuters

Instigators of July unrest to appear in court

12 Aug 2022

Source: Shoprite Group

Shoprite warns of suspected data breach

13 Jun 2022

Plan your new financial year resolutions

Plan your new financial year resolutions

Bizcommunity.com 10 Mar 2022

Marko Salic, CEO, Argility Technology Group. Source: Supplied

Smollan buys Argility Technology Group from Capital Eye Investments

12 Jan 2022

Source: © Olivér Svéd

Cape Town confiscates 5,500 bottles of alcohol

29 Dec 2021

#BestofBiz 2021: Retail

#BestofBiz 2021: Retail

13 Dec 2021

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