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Market intelligence crucial for success says SACSC president

"When the stakes are high, competition is fierce and change is rapid; market intelligence becomes crucial for success," said Nomzamo Radebe, president of the South African Council of Shopping Centres (SACSC) and CEO of JHI, speaking at the sixth annual SACSC research conference in Sandton recently...

29 Apr 2016

Cape Union Mart employees test K-Way gear on Kilimanjaro

In March a team of Cape Union Mart employees set off to climb Mt Kilimanjaro in Tanzania. With its peak at 5895 metres above sea level, Kilimanjaro is a high-altitude mountain with snow, ice, wind and sub-zero temperatures...

26 Apr 2016

Digital intelligence driving the global customer insight agenda, says Forrester

While digital marketing spend continues to grow, companies could be missing out on making full use of all the information at their disposal, says James McCormick, Forrester's principal analyst serving customer insight professionals...

26 Apr 2016

Massive scope for mobile growth in Kenyan retail market

A new Nielsen study on Kenyan retailers and technology reveals that despite the massive uptake in mobile usage in Kenya, there is still significant scope for growth in the market, particularly in the retail environment...

Issued by Nielsen 26 Apr 2016

Is SA's health trend boosting fruit juice sales?

Surely, the health fundi battalion, armed with neon à la mode apparel and spurned on by draconian dietary ideology, must be boosting RTD juice sales as they wage their corporeal war against the proverbial 'bulge'?...

Issued by Insight Survey 25 Apr 2016

Money is tight but alcohol and coffee sales are cooking

Times may be tough, but South Africans are not giving up their morning takeaway coffee fix or their after-work tipple...

By Colleen Goko 21 Apr 2016

Lacklustre sales staff cost SA retailers dearly

The indifferent attitude of South African retail sales staff when interacting with customers is not only costing retailers valuable sales but, in some cases, even delivering customers right into the hands of competitors...

By Sandra Steenkamp 14 Apr 2016

February retail sales up 4.1% year on year vs January's 3.6%

SA's retail trade sales grew 4.1% year on year (y/y) in February, but analysts warn that this growth is likely to remain stagnant...

By Palesa Vuyolwethu Tshandu 14 Apr 2016

Read my lips: we are suffering a downturn

A little tube of splendid colour could prove to be the hero on Wednesday when Statistics SA releases its retail sales data for the month of February...

By Colleen Goko 13 Apr 2016

8 key insights that will drive changes in online and in-store retail

PricewaterhouseCoopers's Total Retail 2016 report reveals a global consumer digital revolution as consumers push the boundaries of online shopping. For retailers and consumer goods companies the disruption by online business is increasingly gaining momentum...

12 Apr 2016

SA online retail to pass 1% of total retail in 2016, report finds

For the first time since the dawn of e-commerce in South Africa, online retail in this country will reach 1% of overall retail during 2016. This is the most significant finding of the Online Retail in South Africa 2016 report, released recently by World Wide Worx...

6 Apr 2016

Nielsen survey reveals Nigeria's tremendous online shopping potential

Amidst the challenges of limited internet connectivity and unreliable connections, Nigerians' use of mobile devices to make online retail purchases is significantly higher than global purchasing rates across several categories...

Issued by Nielsen 4 Apr 2016

Nielsen report reveals Cote d'Ivoire is top prospect for investors in Africa

The launch of Nielsen's second Africa Prospects Indicators report has given existing and potential investors an unprecedented and even deeper comparative view of the country opportunities across the continent...

Issued by Nielsen 1 Apr 2016

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