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Putting customer satisfactions surveys online
Putting customer satisfactions surveys online

Customers, who are satisfied with their shopping experience, tend to spend more, scooping up products and services because they believe in your brand.

25 Aug 2014 13:01

South African shoppers still love shopping at centres
South African shoppers still love shopping at centres

Broll Property Group launched its Retail Consumer Survey 2014 at the 18th Annual Congress of the South Council of Shopping Centres in Cape Town last week, 20 August 2014.

21 Aug 2014 11:38

Smartphone a must for almost half of holiday travellers
Smartphone a must for almost half of holiday travellers

New research released yesterday by InterContinental Hotels Group (IHG) reveals that of more than 10,000 travellers across 13 countries worldwide, nearly 40% pack their smartphone in their suitcases and 67% agree that they will use it every single day. As a result, 1 in 10 travellers clock an average of 70 hours online while on holiday - almost 20% of the actual time spent on a two-week holiday.

20 Aug 2014 13:58

CMO Council: Chief marketer confidence at all-time high
CMO Council: Chief marketer confidence at all-time high

SAN JOSE, US: The global marketing economy is robust and picking up pace, according to the Chief Marketing Officer (CMO) Council's eighth 'State of Marketing' report, just released...

20 Aug 2014 06:20

Wholesale trade sales up 3.2% y/y in June
Wholesale trade sales up 3.2% y/y in June

Wholesale trade sales increased 3.2% year on year (y/y) in June compared with a 0.8% drop in May‚ Statistics South Africa data showed on Thursday, 14 August 2014.

15 Aug 2014 15:40

SA June retail trade unchanged y/y
SA June retail trade unchanged y/y

Measured in real terms (constant 2012 prices)‚ retail trade sales remained unchanged between June 2013 and June 2014 after increasing by 2.6% year-on-year in May.

15 Aug 2014 15:20

Unpacking consumers needs, wants from retail environments
Unpacking consumers needs, wants from retail environments

At the annual congress of South African Council of Shopping Centres in Cape Town on 20-22 August, Peter Gold, CBRE: MD of EMEA Retail Cross Border Retail will discuss what consumers expect from shopping centres and retailers.

15 Aug 2014 12:12

Empathy the cornerstone of consumer research - NATIVE VML
Empathy the cornerstone of consumer research

As global competition for both customers and talent heats up, enlightened companies are realising that being a good corporate citizen doesn't just benefit the community and the world. In the long run...

Issued by Digital Edge Live 12 Aug 2014 13:20

Using Performance Management tools to analyse profit
Using Performance Management tools to analyse profit

The FMCG market is faced with a number of challenges concerning profitability analysis, which is an essential part of ensuring the overall success of the business...

By David McWilliam 7 Aug 2014 13:33

Research reveals trust gap between brands and consumers
Research reveals trust gap between brands and consumers

The research results show that consumer trust in labels and the accompanying brand is being eroded...

7 Aug 2014 10:49

BMi Research sells 35% share to FoneWorx
BMi Research sells 35% share to FoneWorx

Consumer and industrial research specialist, BMi Research, yesterday, 4 August, announced FoneWorx had acquired a minority equity share in the business, effective 31 July 2014.

5 Aug 2014 11:04

Science of brain signals opens new era for advertising
Science of brain signals opens new era for advertising

PARIS, FRANCE: Companies in the near future will reportedly be able to test public reaction to advertisements, music and films before they are released by monitoring the brain signals of a select...

4 Aug 2014 08:27

Mobile app helps brands 'see' inside their markets
Mobile app helps brands 'see' inside their markets

Mobile research technology, ovatoyou, has launched a new app that invites consumers to share their thinking, or images of their surroundings from the palm of their hand...

31 Jul 2014 09:14

Ramadan favourite foods, eating trends research report
Ramadan favourite foods, eating trends research report

Philips conducted research across four countries, polling over 4000 Muslims to determine current eating habits, trends and the top foods and drinks consumed at Iftar.

28 Jul 2014 10:53

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