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BizTrends 2017

Download the complete BizTrends 2017 PDFs with over 100 trends contributors across 18 industry sectors.

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Understanding today's omnishopper

It's been a long time since the general store was the go-to place for consumers to pick up everything they needed from week to week...

6 hours ago

Save big with SA's most popular loyalty programmes

South Africans love a good bargain. And who can blame us?...

By Melissa Wentzel 2 days ago

Humans want human touch in customer journey, not bots

New UK research indicates that consumers value human interaction in the customer services process, with 87% reporting they tend to stay more loyal and increase their business with companies that offer a real person to talk to at the right stage of their customer journey...

20 Mar 2017

African Reputation Index defines corporate reputation

While 80% of people will not buy from a company with a damaged reputation, the good reputation of a company brings with it benefits such as allowing it to charge a premium for its products...

By Danette Breitenbach 16 Mar 2017

Cash-strapped consumers seek value not ‘specials'

South African consumers look beyond price when actively seeking value for money while grocery shopping, with their perceptions of physical characteristics...

14 Mar 2017

Uganda and Botswana have highest rates of female entrepreneurship

Mastercard has released the results of its inaugural Index of Women Entrepreneurs...

8 Mar 2017

South Africans value ease and efficiency of online retail

South African consumers are increasingly turning to e-commerce platforms when looking for, comparing and purchasing a variety of items...

8 Mar 2017

What's drawing South African consumers to premium products?

The latest Nielsen Global Premiumisation Survey indicates that 92% of South Africans are willing to pay an above-average price for products...

7 Mar 2017

Top business sites in South Africa - January 2017

South African Minister of Finance Pravin Gordhan delivered the South African National Budget Speech for 2017 this week. This event attracts plenty of press and advertiser involvement annually, so here are the top business sites in South Africa for last month...

1 Mar 2017

Sex toys high on South African web searches

A special report, released by StatisticsBrain last year, indicated South Africans were third in the world for sex toy searches...

27 Feb 2017

Is café culture fuelling the SA coffee industry?

Insight Survey's latest SA Coffee Landscape Report 2017 carefully unfolds the global and local coffee markets based on the latest information and research...

Issued by Insight Survey 27 Feb 2017

South African online spend expected to reach R53bn by 2018

PayPal's third annual global report on cross-border trade, in partnership with Ipsos, is predicting that South African online spend will grow to over R53 billion...

21 Feb 2017

Consumers still prepared to socialise over drinks

According to consumer research done by Pernod Ricard South Africa over the past festive season, consumers of top-end spirit brands continue to see socialising...

20 Feb 2017

Is the humanisation trend wagging the SA pet care market?

Pets are becoming increasingly important, with a growing number of pet owners treating their pets as family members, and spending more on their pets. Can similar trends be seen in South Africa?...

Issued by Insight Survey 20 Feb 2017

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Woolworths to combine Country Road Group and David Jones into one group

Woolworths is combining its Australian subsidiaries Country Road Group and David Jones into one group called WHL Australasia, it said on Friday morning.

By Robert Laing 3 days ago

China's Alibaba to set up logistics hub in Malaysia

KUALA LUMPUR, Malaysia: Alibaba and Malaysia announced on Wednesday that they will set up a logistics and e-commerce hub in the Southeast Asian country to boost small and medium-sized companies, a first for the internet giant outside China.

23 Mar 2017

Zara owner Inditex profits up on international drive

CORUNNA, Spain - Spain's fashion retail giant Inditex, owner of popular brand Zara, said on Wednesday that its drive to expand internationally helped push up profits last year.

17 Mar 2017

Everything you need to know about getting a customs clearance

If you're new to importing goods into the United States, you may be overwhelmed with the sheer amount of information you need to read to ensure you're complying with the country's laws and regulations. But here are some customs clearance FAQs that may be able to help you get started in the right direction.

By Boris Dzhingarov, Issued by Monetary Library 10 Mar 2017

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