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Biz Takeout's

Episode 84: Agency focus - Source

Date: 2 Apr 2014
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Episode 82: An African Path to Success & Effective Measure

Date: 24 Feb 2014 | Time: 39:00min
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Episode 81: Conn Bertish and Cairo

Date: 14 Feb 2014 | Time: 44:44min
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Retail sales slow down more than expected

Growth in retail sales slowed more than expected to a four-month low in February‚ reflecting households' moderating spending as higher borrowing costs‚ and rising food and fuel prices eroded their disposable income.

By Ntsakisi Maswanganyi 17 Apr 2014 15:34

Creating shopping centres for consumers

A shopping centre is more than just bricks and mortar; it is a reflection of the evolution of consumers. Therefore, how a shopping centre's design reflects the values of its consumers plays an important role in its success.

By Danette Breitenbach 17 Apr 2014 07:58

SA February retail trade sales up 2.2% y/y

Retail trade sales measured in constant (2012) prices rose by a lower than expected 2.2% year on year (y/y) in February from a revised 6.4% (6.8%) y/y increase in January‚ figures from Statistics SA showed on Wednesday, 16 February 2014.

16 Apr 2014 15:17

Emerging retail patterns in Africa

GfK, one of the world's largest research companies delving into the marketing trends around the way people live, think and shop, has released its research conducted in South Africa, Kenya and Nigeria.

16 Apr 2014 10:40

Townships are the new black

The township is no longer a foreign land far away and its story is no longer one of the haves and have-nots. Townships are rocking and they have been for a while, but not everyone has cottoned on yet.

By Danette Breitenbach 16 Apr 2014 06:46

Retail sales set to reflect subdued economy

Local retail trade sales in February will be released on Wednesday‚ 16 April 2014, and are likely to come in lower than the strong growth recorded in January.

By Maarten Mittner 15 Apr 2014 16:59

Bottom line: It's about Africa

Africa is the story, actually the big story is Africa*. This was the message from Malcolm Horne, of Broll at the fourth South African Council of Shopping Centres (SACSC) annual research conference.

By Danette Breitenbach 11 Apr 2014 09:35

Supply chain survey underlines importance of customer service

One of the key elements that gave rise to this year's supplychainforesight theme, 'The Rise and Fall of Customers and Companies', was that the need to improve customer service had been ranked as a top objective by respondents for the past three years.

By Kate Stubbs 9 Apr 2014 15:00

ZenithOptimedia releases its 'Global Adspend' forecasts

According to ZenithOptimedia's new Advertising Expenditure Forecasts, global adspend will be boosted this year by the three 'semi-quadrennial' events...

9 Apr 2014 10:03

Consumers in SA 'easily switch to rivals'

Research released on Tuesday, 1 April 2014, by global consultant Accenture shows that 76% of South African consumers switched one of their service providers in the past year due to poor customer service‚ but 88% said firms could have done something different to prevent them leaving.

By Evan Pickworth 3 Apr 2014 14:46

The power of Humanness shown in The Ask Afrika Orange Index

The telecommunications industry has proved its worth in terms of service delivery and has shown a great improvement in the number of delighted customers since 2012 when only 37% were delighted, to 50% in 2013.

2 Apr 2014 13:40

Retail sales growth slows in first quarter

Growth in retail sales volumes slowed again in the first quarter of 2014 after an uptick over the festive season‚ the EY/Bureau for Economic Research (BER) retail survey showed on Tuesday, 25 March 2014.

By Zeenat Moorad 27 Mar 2014 15:23

2014 MasterCard Online Shopping Behaviour Study results

The local results of the 2014 MasterCard Online Shopping Behaviour Study have just been released and they highlight that 90% of South African respondents cite the availability of secure payment facilities as critical when shopping online.

27 Mar 2014 10:52

Consumers want eco-friendly appliances

Concerns about the environment and energy supplies are causing more customers to demand goods and services that are environmentally friendly.

27 Mar 2014 09:05

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