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Cyber Monday fails to generate excitement, as Black Friday soars

Despite efforts by retailers to keep the momentum going past the weekend, Cyber Monday fell flat, says CEO of online marketing agency 25AM, Andre Steenekamp...

30 Nov 2016

#BlackFriday sparks social conversations

With South African consumers hyped for #BlackFriday, local e-commerce players and traditional retailers are set to reap the rewards of the global Black Friday sales craze...

25 Nov 2016

Consumers give in to small luxuries

Consumers may be staying away from budget-breaking spending on clothing and furniture, but they are indulging in small luxuries, retail data from Statistics SA shows...

By Colleen Goko 21 Nov 2016

BMi Research Wine Report 2016

South African local wine sales increased during 2015 in terms of volume and value...

Issued by BMi Research 15 Nov 2016

Using interactive communication solutions to engage customers this festive season

With the festive season looming, large retailers need to differentiate themselves from the competition and look into interactive communication solutions to engage their customers...

14 Nov 2016

JDA's Razat Gaurav discusses SA retailers' need to expand internationally

Speaking after a JDA retail seminar in South Africa recently, Razat Gaurav, VP and GM at JDA, said overseas expansion was one of the key themes to emerge in his talks with leading local retail organisations...

14 Nov 2016

Debonairs Pizza has the most satisfied customers in the fast food industry

The latest South African Customer Satisfaction Index (SAcsi) for Fast Food Restaurants found that Debonairs Pizza's customers are the most satisfied with the highest score of 85.0, ahead of the industry average score of 82.2...

10 Nov 2016

South African retail industry gears up for the holiday season

Data released by Statistics South Africa in mid-September shows that the pace of retail sales growth eased in July, rising just 0.8% year-on-year (y-o-y). The July growth rate was well down on the 1.4% posted the previous month, though retail sales rose overall 2% y-o-y in the three months through to the end of July...

8 Nov 2016

'Housebrands' no longer the poorer cousin of retail attracting R38bn in spend

A new Nielsen State of Private Label in South Africa report reveals that in-house retail brands now account for R38.4bn of consumer spend at hypermarket/supermarket tills or R10 out of every R50 spent...

Issued by Nielsen 4 Nov 2016

Research indicates that retailers have a long way to go to reach Merchandising 3.0

Results from JDA and EKN's latest survey, 'Merchandising 3.0: Why Retailers Need to Find the Perfect Blend of Art + Science to be Relevant to Shoppers', show that retailers are facing significant challenges in their efforts to advance through these maturity levels...

By Kelly Wasileski 3 Nov 2016

SA's new retail reality means 'one size fits all' strategies no longer cut it

South Africa is undergoing a retail evolution where mass market, 'one size fits all' strategies no longer cut it and bigger retail stores are not perceived as better by local consumers...

Issued by Nielsen 2 Nov 2016

Consumer attitudes reflect society's feelings

Ask Afrika launched the Ask Afrika Orange Index to establish a rank that not only reflects service levels in a particular industry but also compares these across sectors. The latest report has just been released...

2 Nov 2016

Truth Loyalty Whitepaper indicates growth in young people

The second edition of the 2016 Truth Loyalty Whitepaper, one of the most comprehensive snapshots of the current state of loyalty in South Africa, has been released...

21 Oct 2016

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