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We monitor Ports on the Port Engine and escalate any system issues, we advise customer on the Porting Process, we escalate Network issues which might affect Ports to our Technical support and we give info on MTN services and advice which department can assist with specific inquiries and services
We monitor Ports on the Port Engine and escalate any system issues, we advise customer on the Porting Process, we escalate Network issues which might affect Ports to our Technical support and we give info on MTN services and advice which department can assist with specific inquiries and services and we also did Handset assistance, Data Support, Report & log Network errors, give Product knowledge, Resolve client's queries
