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The importance of mobility and BYOD trends
The importance of mobility and BYOD trends

We get bombarded with false promises and claims every day. We receive SMSes about 0% interest loans and tons of spam mail about our Irish lottery winnings worth millions of pounds. It is no wonder that people automatically switch off when they hear about the "next big thing that will change your life".

By Duaan Dekker 21 Oct 2014 15:25

The rivalry of the mobile handset industry in SA
The rivalry of the mobile handset industry in SA

The mobile handset industry in South Africa received an overall satisfaction score from its customers of 73.3 out of 100. This was revealed by the South African Customer Satisfaction Index (SAcsi) released today, 21 October 2014.

21 Oct 2014 12:37

Email and SMS from one platform set to assist marketers
Email and SMS from one platform set to assist marketers

TotalSend has launched SMS and email sending via a single channel. This multi-channel platform allows TotalSend to assist marketers who are increasingly looking to connect with customers on mobile devices. The company says it will save customers up to 40% by consolidating email and SMS onto one easy-to-use platform.

21 Oct 2014 05:47

MTN offering voluntary retrenchment to cut staff costs
MTN offering voluntary retrenchment to cut staff costs

MTN SA said last week that over 240 managers have taken voluntary retrenchment packages. The company embarked on a cost-reduction programme in August‚ following its poor financial performance.

By Thabiso Mochiko 21 Oct 2014 05:25

Biometrics: the science of security
Biometrics: the science of security

Biometrics has become a rich-and-secure solution that is very much a part of the present, not some distant future. Implementations can be robust, reliable and uniquely coded to the individual, delivering an extra layer of protection for the bank, the business and the individual.

By Greg Sarrail 20 Oct 2014 13:18

Derek Friend
Transforming telco and enterprise ecosystems

Enterprises and carriers continue encountering bottlenecks in traditional service areas, especially long time to market for new services, low resource utilisation, and high OPEX obstacles. Another challenge for both enterprises and carriers is new internet-based business models, customised requirements, and new services. With more cost-effective capacity, owing to innovation, cloud collaboration and the pooling of ideas among key players, people and companies' need to connect in better ways.

By Derek Friend 20 Oct 2014 12:35

10 steps to application transformation
10 steps to application transformation

Applications in business are being transformed at a faster rate than any time in history. According to the 2013 Cisco Global IT Impact Survey, 71% of companies report that IT is deploying more applications than in 2012. Applications and user expectations are becoming more complex.

20 Oct 2014 11:54

Families lose money because of children on the internet
Families lose money because of children on the internet

According to joint research by Kaspersky Lab and B2B International, 18% of users in South Africa have lost either money or important information as a result of their children's online activity. This number suggests that, in addition to the risk of children encountering cyber threats, they can also cause inadvertent problems for their parents.

20 Oct 2014 11:42

Manser to share epic adventure experiences - ITWeb
Manser to share epic adventure experiences

Solo adventurer Riaan Manser is in the speaker line-up at The BlackBerry Experience events in Durban and Cape Town this week.

Issued by ITWeb 20 Oct 2014 10:47

State seeks to build closer ties with media
State seeks to build closer ties with media

President Jacob Zuma says government will establish a platform for members of the media and government to share ideas on a range of issues.

20 Oct 2014 08:28

Give call centre agents a comprehensive, online device support platform
Give call centre agents a comprehensive, online device support platform

Investment in strong online customer-care strategies is becoming an imperative in the mobile operator industry, especially in Africa, where the first wave of smartphone users is on a rapid rise. Nonetheless, customer care agents are not properly equipped to deal with the daily onslaught of enquiries from a broad and growing range of internet-capable devices.

17 Oct 2014 11:26

Importance of IT for automotive industry
Importance of IT for automotive industry

The automotive industry has become increasingly competitive in the past few years with manufacturers and brands jostling for a leadership position in both international and local markets.

By Michael Frans 17 Oct 2014 08:45

Closing the 'mobile' gap in your DR strategy
Closing the 'mobile' gap in your DR strategy

In a data-driven business environment, Disaster Recovery (DR) is critical to ongoing productivity and profitability: the ability to get back up and running quickly after any data loss event, large or small, is absolutely essential to all businesses.

By Fred Mitchell 17 Oct 2014 08:14