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Global data service platform will assist in deployment of M2M projects

Vodacom is launching a global data service platform (GDSP) to help companies deploy and manage large, wireless machine to machine (M2M) projects. The new platform will be supported by an expert local team backed by Vodafone's global M2M business unit.

4 Dec 2012

SMS use declining after 20 years

The short message service (SMS) or text message has been around for 20 years and has paved the way for a wide range of value added services.

By Thabiso Mochiko 3 Dec 2012

Vodacom introduces voice and SMS alongside 4G/LTE services
Vodacom introduces voice and SMS alongside 4G/LTE services

Vodacom South Africa's 4G users can now enjoy voice calls and text messaging (SMS) along with their 4G service. To provide this service continuity, the operator has selected Nokia Siemens Networks' Liquid Core to enable circuit switched fall-back (CSFB) functionality in its LTE network. This functionality allows 4G users to make and receive voice calls using either the GSM or 3G network while retaining the benefit of ultra-fast data services via LTE.

29 Nov 2012

Cloud email storage must deliver business continuity

Cloud based archiving solutions are evolving beyond just providing safe, cost-effective off-site storage of business information and transactions contained in emails.

29 Nov 2012

Xpanse buys 12% stake in Khauleza

Privately-owned Xpanse Investments has bought a 12% stake in technology firm Khauleza IT Solutions‚ it said on Friday (23 November). The companies did not disclose the value of the stake. Khauleza is partly owned by JSE-listed Mustek (MST)

By Thabiso Mochiko 26 Nov 2012

Sita works to regain clients' confidence

The State Information Technology Agency (Sita) has been quietly cleaning up its business to rid itself of the rot that has troubled it in the past.

By Thabiso Mochiko 25 Nov 2012

ConvergeNet's loss of R7,1m

Information technology services company ConvergeNet made an operating loss of R7.1m in the year ended August compared to an operating profit of R27.3m for the corresponding period a year ago‚ due to an increase in operating expenses‚ the company said in a SENS announcement on Friday (23 November).

25 Nov 2012

MTN launches mobile money service
MTN launches mobile money service

MTN yesterday, 22 November 2012, launched its mobile banking service in partnership with South African Bank of Athens, Pick n Pay, and Boxer Stores.

By Thabiso Mochiko and Evan Pickworth 23 Nov 2012

New software research and development centre from Career Planet

The career and work opportunities NGO, Career Planet has partnered the Chief Information Officers Forum to help develop the ICT industries and aid socio-economic development in South Africa, with the aim of giving IT graduates real work experience.

23 Nov 2012

Telkom launches new customer service app
Telkom launches new customer service app

In its ongoing quest to improve customer service‚ Telkom on Thursday, 22 November, unveiled a free mobile application to enable its clients to‚ among other things‚ log a technical fault related to their telephone lines and internet connection.

23 Nov 2012

Technology holds endless opportunities for all

We live in a time in which technology can't be ignored, to the point that you're probably making use of it and aren't even aware of the fact. It has made our lives easier, providing solutions for personal and business purposes and while there is a plethora of technologies moving and shaking the industry, one such technology that is growing at a rapid pace is wi-fi.

By Michael Fletcher 22 Nov 2012

Metallica fans snub Computicket, go to Big Concerts

Following two ticket queuing disasters for the South African Lady Gaga and Red Hot Chili Peppers concerts, it seems things are running smoothly for Metallica, with Computicket losing out to Big Concerts' own online ticketing system.

22 Nov 2012

Ricoh SA improves customer service with mobile information devices

Ricoh SA has improved customer service by rolling out Windows-based mobile devices to all of its 120 field engineers. The devices give engineers and Ricoh SA's service centre greater control, flexibility and improved response capabilities as they are integrated with the call centre, service despatch controllers, and the Siebel-based back-end system.

21 Nov 2012

PartServe appointed as service centre for IBM in SA

PartServe Channel Support has been appointed as the locally authorised service centre for IBM in South Africa and carries out all repairs to IBM equipment, including Lenovo products, regardless of whether they are in or out of warranty.

21 Nov 2012

Resellers must find ways to exploit cloud's popularity - Phoenix

The cloud - the technology which, in simple terms, allows users to employ and access various applications, programmes and files over the Internet from myriad devices - is changing the eco-system of the entire IT channel.

21 Nov 2012

Vodacom confident m-pesa will grow
Vodacom confident m-pesa will grow

Vodacom wants to grow its m-pesa mobile money service in South Africa as user numbers remain well below expectations despite having passed the million mark for the first time.

21 Nov 2012

Telkom's earnings plunge

Telkom advised on Wednesday (14 November) that its headline earnings per share from continuing operations for the six months ended September 2012 are expected to be between 78% and 83% lower than the comparative period.

16 Nov 2012

Time to capitalise from location based services - Cellfind

With interest in location based services (LBS) exploding, the next challenge for mobile networks and software developers will lie in finding ways to monetise the traffic these applications generate.

14 Nov 2012

MiX gains 40 000 customers in six months
MiX gains 40 000 customers in six months

Technology group MiX Telematics has gained more than 40 000 new customers during the six months to September - double the growth it achieved in the corresponding period last year‚ it said

14 Nov 2012

Companies experiencing virtualisation stall is common - Veeam

Companies that are failing to see their expected return on investment from virtualisation may be experiencing 'virtualisation stall', according to Warren Olivier of virtual infrastructure management and data protection company Veeam.

14 Nov 2012

Datacentrix launches cloud computing offering

Datacentrix, a provider of high performing and secure ICT solutions, has officially introduced its cloud computing offering, aimed at assisting enterprise-level customers in meeting their off-premise outsourcing needs.

12 Nov 2012

King opposed to JSE results publication rules

The doyen of global financial regulation‚ Prof Mervyn King‚ drove a spoke into the wheels of the JSE's efforts to scale down rules on the publication of listed companies' financial results.

By Evan Pickworth 9 Nov 2012

Business Connexion's revenue up to R5,8bn

Business Connexion's (BCX) share price rose by 4% in early trading after the reporting its best results in eight years.

By Thabiso Mochiko 9 Nov 2012

Convergence Partners exits African satellite venture

A consortium led by Convergence Partners‚ formed by businessman Andile Ngcaba‚ has sold its 25.1% stake in New Dawn to Intelsat SA for an undisclosed sum.

By Thabiso Mochiko 7 Nov 2012

Abey Mokgwatsane
The four ways data changes business forever

If anything is about to transform the way marketing works, it's that four-letter word: data. Technological advancements that have made it possible for any brand and business to have authentic, meaningful relationships with consumers makes data all the more powerful and relevant.

By Abey Mokgwatsane 2 Nov 2012

Three new uncapped hosting products for SMMEs
Three new uncapped hosting products for SMMEs

Three new uncapped hosting packages for small businesses, home offices and personal websites have been launched by MWeb, including new features, enhancements and tools at competitive prices.

2 Nov 2012

Anne Scharlow
The 'certifiable' are running universal analytics on Google - a game changer in web analytics

Once a year the 'certifiable' meet just off Google's campus in Mountain View, San Francisco and share new developments with like-minded visionaries with a passion for the user journey and website optimisation through Google Analytics.

By Anne Scharlow 31 Oct 2012

Printed and electronically managed information must find a balance

The paper and printing industry continues to exist in a world where notions of environmental sustainability are becoming increasingly prominent.

31 Oct 2012

Best of both worlds: How greater collaboration amongst IT and business ensures success

Re-engineering or changing an IT system can prove to be a challenge within a complex environment, particularly for manufacturers who may require a system able to take hundreds if not thousands of variables into account. In addition, the dearth of IT professionals with an understanding of these unique operations present an even greater difficulty.

By Nick Cadenhead 30 Oct 2012

Karl Reed
Government contact centres: Please hold

There's good news and bad news for citizens frustrated by their interactions with government call centres: major change is happening, but it will take time. Government-run contact centres get a lot of bad publicity. Some of it is deserved, but some of the bad press is purely because bad news sells.

By Karl Reed 29 Oct 2012

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