Feedback

Profile

Community activity

  • Kevan Aspoas CEO / Founder at The Jupiter Drawing Room Cape Town created a profile
    3 hours, 46 minutes ago
  • noel mashego created a profile
    9 hours, 10 minutes ago
  • Jacques KuunJacques Kuun created a profile
    13 hours, 42 minutes ago
  • Aung Zaw Tun Business Development Manager at Gorgeous Translation created a profile
    17 hours, 48 minutes ago
  • kuldeep yadav Territory sales manager at Aircel created a profile
    18 hours, 19 minutes ago
  • bassance papabassance papa supervisor at quinchamanagement services created a profile
    19 hours, 20 minutes ago
More activity|Industry wall|My newsfeed
Karl Reed

Karl Reed

Chief Marketing & Solutions Officer at Elingo
Location:Johannesburg, South Africa

Profile

Karl Reed is Chief Marketing & Solutions Officer at Elingo
Karl Reed
A new era dawns for IPA

Full Interaction Process Automation (IPA) has long been a dream of enterprises everywhere, but until now, the 'rip and replace' factor has stood in the way of achieving it.

By Karl Reed 12 Jun 2013 14:39

Karl Reed
Government contact centres: Please hold

There's good news and bad news for citizens frustrated by their interactions with government call centres: major change is happening, but it will take time. Government-run contact centres get a lot of bad publicity. Some of it is deserved, but some of the bad press is purely because bad news sells.

By Karl Reed 29 Oct 2012 06:33

Next >