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Ricoh SA improves customer service with mobile information devices

Ricoh SA has improved customer service by rolling out Windows-based mobile devices to all of its 120 field engineers. The devices give engineers and Ricoh SA's service centre greater control, flexibility and improved response capabilities as they are integrated with the call centre, service despatch controllers, and the Siebel-based back-end system.

21 Nov 2012 14:17

Cell C tie-up 'not a solution for Telkom'

Telkom, which reported a 79% drop to 37.2c in its headline earnings per share for the six months ended September, has not ruled out a partnership that will assist its struggling mobile business, 8ta, but does not see a merger as the ultimate solution for its problems.

21 Nov 2012 07:56

Telkom plans to reduce cost base

Telkom plans to reduce its cost base‚ which could affect jobs‚ in a bid to improve profitability‚ it said on Monday (19 November)

By Thabiso Mochiko 20 Nov 2012 07:05

Maasdorp joins Telkom's board

Telkom has announced that Leslie Maasdorp has been appointed a non-executive director of the company with immediate effect.

17 Nov 2012 08:50

Telkom's Mabuza faces PIC probe

Telkom is in serious need of a governance turnaround, Public Investment Corporation (PIC) chief executive Elias Masilela said on Friday (16 November).

17 Nov 2012 08:00

Vitai to run Telkom Mobile

Telkom has appointed industry veteran Attila Vitai as the managing director of Telkom Mobile‚ effective from Wednesday November 14‚ it says.

15 Nov 2012 07:09

Memes take Internet by storm in US election

WASHINGTON: Muppets are not normally associated with US politics but they popped up in this year's election campaign thanks to a popular culture phenomenon known as the meme, which has stormed the Internet.

9 Nov 2012 10:42

Business Connexion's revenue up to R5,8bn

Business Connexion's (BCX) share price rose by 4% in early trading after the reporting its best results in eight years.

By Thabiso Mochiko 9 Nov 2012 10:28

Neotel adds 30‚000 clients in six months to September

Telecommunications group Neotel has added 30‚000 new consumer clients in the six months to September‚ taking its total subscribers to 130‚000‚ it said on Wednesday. It grew enterprise customers by 18% to 2‚400 during the same period.

By Thabiso Mochiko 8 Nov 2012 12:40

Neotel wants 150 000 subscribers this year

Telecommunications group Neotel has added 30‚000 new customers to its network in the six months to September‚ taking its total subscribers to 130‚000‚ it said on Wednesday. It grew enterprise customers by 18% to 2‚400 during the same period.

By Thabiso Mochiko 8 Nov 2012 09:26

Knives out for Telkom's Moholi

The "revolving door for executives" at Telkom may next claim CEO Pinky Moholi, a Telkom veteran who was appointed to the helm last year.

5 Nov 2012 11:47

Demystifying the cloud

While much has been written, spoken and hyped about the cloud and cloud computing, the reality is that the cloud itself is not new. What is new is the growing realisation that the cloud can be a powerful business tool.

By Carolyn Holgate 5 Nov 2012 11:00

MTN to have 23-million new subscribers by year-end

MTN Group expects to have 23.7-million new customers by the end of the year, slightly higher than its previous forecast that claimed it would add 21.25-million new subscribers this year.

By Thabiso Mochiko 2 Nov 2012 14:50

The four ways data changes business forever

If anything is about to transform the way marketing works, it's that four-letter word: data. Technological advancements that have made it possible for any brand and business to have authentic, meaningful relationships with consumers makes data all the more powerful and relevant.

By Abey Mokgwatsane 2 Nov 2012 10:00

Telkom shareholders vote against board members

There was drama at Telkom's annual general meeting when shareholders‚ presumably led by the majority shareholder‚ the government‚ voted against the re-election and election of independent directors.

1 Nov 2012 10:33

The 'certifiable' are running universal analytics on Google - a game changer in web analytics

Once a year the 'certifiable' meet just off Google's campus in Mountain View, San Francisco and share new developments with like-minded visionaries with a passion for the user journey and website optimisation through Google Analytics.

By Anne Scharlow 31 Oct 2012 10:35

BYOD a risk for enterprises' network security

Just as the advent of the Internet has enabled employees to work remotely, smartphones and tablets are allowing workers to take the job - and the company's network - on the road; referring to the phenomenon of bring your own device (BYOD).

31 Oct 2012 10:23

Mobile - the technology tsunami

No other development in the history of the world has caused so much change, in such a short time period, as the explosive growth of the mobile phone in general, and the smart phone in particular.

By Lex Faure 28 Oct 2012 08:38

RamsayMedia and Snapplify - mobilising with a new partnership

RamsayMedia is set to expand its role in the digital space. A partnership with leading SA mobile solutions provider Snapplify will see the media house provide content, service and support though mobile apps developed by the award-winning tech start-up, which will also manage their hosting in app stores.

27 Oct 2012 11:01

SA envoy reinstated pending probe

South African ambassador to Oman‚ Yusuf Saloojee‚ has resumed his post pending the outcome of a probe into his conduct‚ an official said on Tuesday.

26 Oct 2012 08:11

Nokia to sell bonds to raise cash

HELSINKI - Finnish mobile phone maker Nokia said on Tuesday it intends to offer €750m in convertible bonds to shore up its cash position.

25 Oct 2012 15:31

Expansion of connectivity in Africa depends on affordability of devices

The rapid drop in smartphone pricing will play a major role in bringing Internet connectivity to Africans over the next five to ten years, uplifting economies throughout the continent in the process. That's the word from Aidan Baigrie, head of Business Development at SEACOM.

25 Oct 2012 13:45

Pule thanks outgoing Telkom board members

Communications Minister Dina Pule has thanked the outgoing members of the Telkom Board of Directors for their contribution in turning around Telkom and for their service to the country.

25 Oct 2012 10:32

VoIP comes of age - business-grade quality, scalability and functionality

Organisations that still doubt the suitability of Voice over IP for business must have missed the final act, in which VoIP grows up, gets the girl and drives off into the sunset in smoking hot yet reliable wheels.

25 Oct 2012 09:02

R100 million investment in Mxit growth

Africa's largest mobile social network‚ Mxit‚ is set for massive growth following a R100 million investment by shareholders.

24 Oct 2012 16:13

three6five assesses local Internet threat levels

Local networking services company, three6five, recently conducted an experiment to assess the South African Internet threat levels and has concluded that there is no network that can afford to be caught naked on the Internet. Three6five co-owner, Jeff Fletcher said that it is critical to understand what a threat on the Internet looks like from a South African perspective and what steps to take to protect a network.

22 Oct 2012 10:28

Apps spark creative talents of developers

There is hardly anything you will not find an app for these days: from counting the amount of calories you consume to managing a job search while you are on the go.

22 Oct 2012 07:42

SkyeMax solves MEI Construction & Services' connectivity challenge

Maxwell Technology has implemented its SkyeMax satellite broadband solution to provide connectivity to the MEI Construction & Services team on-site at the Kusile power station. As one of the contractors on this massive project, MEI Construction & Services has a key role to play in ensuring South Africa's power-generation needs are met. The Kusile site covers 2 100ha on what was formerly agricultural land in the Delmas area of Mpumalanga.

19 Oct 2012 07:39

US Federal Court puts Turkcell's lawsuit against MTN on hold

MTN Group has noted a United States federal court ruling to put on hold a lawsuit by Turkcell against MTN alleging bribery, pending a US Supreme Court ruling whether the case can be heard in a US court.

17 Oct 2012 11:36

Mobile subscriptions in region to increase rapidly

Mobile and fixed telephony subscribers in Sub-Sahara Africa are expected to reach 266.1 million by 2017 while internet subscribers will hit 77.5m‚ according to research released on Tuesday by Frost & Sullivan.

By Thabiso Mochiko 12 Oct 2012 15:03

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