Digital Opinion South Africa

Making the most of Google Content Network

Just like Greece disrupted the traditional order and beat one of the favourites, Portugal, to win the 2004 European Football Championships, so too smaller businesses in South Africa will be able to disrupt the normal state of affairs and play a major marketing role in the lead up to the 2010 FIFA World Cup. And the reason is digital marketing.

The world cup is fast approaching, but unlike previous competitions, which have been dominated by a small group of traditional advertisers using traditional distribution means such as television and newspaper advertising, this one will be marketed by a rainbow array of businesses within the 'Rainbow Nation'.

Leveled playing field

Digital marketing, through online advertising platforms such as Google AdWords, has leveled the marketing playing field for all businesses by providing them with an affordable way to reach consumers as they conduct searches and browse different webpages on the Internet.

Advertisers can sign up for their Google AdWords accounts, choose the locations they want their ads to show, upload basic text ads or more sophisticated banner and video ads and then choose the price they are willing to pay when a consumer interacts with their ads.

Because advertisers only pay when consumers see or interact with their ads, it is an extremely efficient and measurable way for advertisers to market their products. And advertisers can choose a daily budget to make sure their costs are always within their control.

A decade ago, the only way to reach a large proportion of the SA population was through traditional media such as terrestrial TV, newspapers and community radio stations. Today, as more and more South Africans go online, the opportunities to reach more and more consumers from the comfort of a computer terminal or even mobile phone increase.

Reach is everything

Advertisers want to be seen and reach is everything. In days gone by, if you could not afford to market your business on television, the radio or in newspapers, then you had to rely on consumers walking past your shop, seeing something of interest and walking in to buy something.

Today, with Google AdWords, advertisers can increase their reach by serving relevant online text ads that appear next to relevant user searches on Google.co.za or they can really expand their reach by serving their ads on lots of carefully targeted webpages that make up the Google Content Network.

Google has teamed up with hundreds of thousands of high quality websites, news pages and blogs that partner with Google to display Google ads. Altogether, these partner websites make up the Google Content Network, which reaches 80% of global Internet users - making it the world's number one ad network.

It is made up of diverse international websites such as the New York Times but also includes South African players such as the Media24 properties, southafrica.com and capetimes.co.za. These websites dedicate some space on their webpages to Google ads, called "placements" and then Google serves them the most appropriate and relevant ads to put in those spaces.

Contextually matched

When uploading their advertising campaigns on Google, advertisers merely have to tick a box labeled the 'Content Network' and then Google will do the rest, contextually matching their ads to the content of webpages. For example, a SA travel website on the GCN could show some Google ads for a Cape Town bed and breakfast.

Advertisers can even use AdWords to choose specific GCN websites they would like their ads to show on. Through the 'Managed Placement' tool, a florist in Pretoria might want to specifically target the homepage of a popular online chocolate store, especially around Valentine's day!

At the same time, advertisers may want to be more careful about their reach because they only have the ability to sell their produce to a certain area. With Google's 'geo-location' tools, they can make sure their ads on the GCN are only seen by users who are in areas they can sell their produce to.

Just as AdWords gives advertisers control over their costs, so it too gives advertisers control over where their ads appear, helping to cut down on waste and improve efficiency.

There is no point paying for ads if an advertiser has no idea where they have been seen and how successful they have been. That is why advertisers using the GCN can access free reporting tools that tell them which websites the ads have been placed, how often they were seen, how many times they were clicked on, the conversion rate and the cost per conversion. With this information, advertisers can make informed decisions about their ad campaigns and whether there is any room for improvements such as allocating more budget to high performing websites or excluding your ads from GCN websites with very low performance.

Analytics

Google also provides advertisers with tools that enable them to measure the effectiveness of their website. Google Analytics is a free tool which helps an advertiser better understand where their users come from and what they do on their website once they are there. It helps to answer questions such as:

  • Where do most my visitors come from?
  • How do my visitors find my website?
  • How long do they tend to stay on my website?
  • Which are my most popular webpages? And
  • Which webpages do users leave really quickly?

The information an advertiser receives can help them improve their web layout and design, identify visitor preferences and track referral sources.

SA businesses of all sizes no longer need deep pockets to afford advertising campaigns. Through AdWords they can compete fairly with advertisers of all sizes and always keep their costs under control. And through the GCN they can increase their reach like never before. Physical presence is no longer the deciding factor in how successful a business will be. Not only can SA advertisers use Google to reach out beyond their local town, but they can reach across countries as well. A surfing shop in Durban can use the GCN to advertise its surf boards to Californians browsing the web to research their summer trip to SA.

It's time for SA businesses to get on the ball ahead of 2010 and make the most of the GCN. While the world cup will bring the world to SA, the reach of the web - and indeed the GCN - will bring SA to the world.

For more information, go to www.google.com/adwords/contentnetwork/ or view YouTube videos such as this Introduction to Google Content Network.

About Stephen Newton

Formerly the Google head of analytics and commerce for Europe, Middle East and Africa (EMEA), Stephen Newton is the new country manager for Google South Africa. Stephen is an accomplished business leader who has spent nearly a decade working in the online space, where he has been responsible for growing and leading top on-line companies. Before joining Google, Newton was VP of Double Click's Ad Exchange and GM of Hitwise UK. For more, email .
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