Tourism, Travel & Hospitality in South Africa

Is CRM dead in the travel industry?

How can the idea of Customer Relationship Management (CRM) still be relevant in travel when today's consumers are in the driving seat and ‘manage' how and when they wish to engage with us?

The power of exhibitions in the tourism and travel industry

WTM Africa 2017 saw $365,950,813 of business generated, proving that exhibitions remain a powerful marketing tool for business, particularly for an experiential business in the travel and tourism sector...

#TourismMonth: Sharing data. What does the future hold for the travel industry?

Seamless travel and personalisation are two trends that are predicted to continue to disrupt the travel industry in the next decade, according to Amadeus' latest study...

The power of exhibitions in the tourism and travel industry

7 hours ago

#TourismMonth: Sharing data. What does the future hold for the travel industry?

Seamless travel and personalisation are two trends that are predicted to continue to disrupt the travel industry in the next decade, according to Amadeus' latest study...

By Jannine Adams 1 day ago

#PricecheckAwards: Travelstart named E-commerce Service of the Year

Travelstart was the overall winner of the PriceCheck Tech & E-commerce Awards 2017, claiming the title of E-commerce Service of the Year...

By Lauren Hartzenberg 15 Sep 2017

#InnovationMonth: Mobile, the future of guest engagement

With the use of smartphones to book hotel rooms increasing significantly over the past years, Ankerdata has partnered with ConnectHotel to bring SA a customised mobile concierge and booking application...

By Cari Coetzee 15 Sep 2017

#TourismMonth: What are the travel jobs of the future?

With self-drive cars, hyperloops, and holograms all on the immediate horizon, we can look forward to a range of new travel roles in the near future...

13 Sep 2017

Alipay and Zapper gives Chinese tourists in South Africa new payment option

Alipay, in partnership with Zapper, has made it possible for Chinese tourists in South Africa to pay at 10,000 Zapper-affiliated merchants across the country via their smartphones...

13 Sep 2017

#InnovationMonth: Is Pruvo the hotel industry's next big disruption?

We received word of an Israeli startup that is causing a stir in the hotel bookings industry. Pruvo enables travellers to rebook the same hotel room for a cheaper price...

By Cari Coetzee 12 Sep 2017

Instagram, Facebook can help change the narrative of Africa as a tourist destination

Facebook and Instagram representatives attended the Annual World Tourism Conference in Rwanda to explore ways in which social media can be used effectively to drive tourism growth across Africa...

1 Sep 2017

The role of online travel in unlocking Africa's tourism potential

In today's globally digital world, tourism related businesses are striving to position themselves on the online map. The travel sector is one that has, over the years, evolved in its online presence...

By Josephine Wawira 30 Aug 2017

Face scans, robot baggage handlers - airports of the future

Passengers' baggage is collected by robots, they relax in a luxurious waiting area complete with an indoor garden before getting a face scan and swiftly passing through security and immigration...

29 Aug 2017

The tourism industry's biggest challenge in embracing the digital age

The face of travel and tourism sectors across the globe has felt the revolutionising forces of technology, but what is the biggest challenge associated with this giant shift?

25 Aug 2017

The luggage evolution: Smarter, stronger, lighter

According to Samsonite Europe President, Arne Borrey on a recent trip to South Africa, the world is in a state of perpetual motion and luggage is getting smarter, stronger and lighter...

25 Aug 2017

Could Google become the dominant force in hospitality?

Will Google come to dominate the industry, leaving online travel agencies and others in its wake?

By Stuart Pallister 21 Aug 2017

International

British Airways starts African and Indian Ocean Islands expansion

British Airways will be starting its services to the Seychelles, offering more flights to Mauritius, with more seats on other routes as part of its African network expansion. This will include services to the Seychelles between March and October, which will be operated by the airlines newest fleet of aircraft, the Boeing 787-9 Dreamliner, as well as expanding its three current Boeing 777 services to five, from Gatwick to Mauritius as from October.

3 hours ago

IHG reveals new franchise-ready, midscale brand Avid

InterContinental Hotels Group (IHG) has revealed the name for its new high-quality midscale brand. Avid Hotels is franchise-ready and more than 150 owners have already expressed interest in the brand, demonstrating strong demand and great potential for Avid Hotels in this market segment. The first Avid Hotels locations are expected to begin construction in early 2018 and the first hotel is anticipated to open in early 2019.

9 hours ago

#SACSCCongress: Nigella Lawson on the role of food in storytelling

Internationally renowned food writer and TV cook Nigella Lawson has amassed a loyal following of food lovers charmed by her no-fuss approach to cooking and ornate descriptions of food that are telling of her authentic passion for the subject.

By Lauren Hartzenberg 2 days ago

SA's art and culture takes to the streets in New York

In a month-long partnership with Citi Bike which will see South Africa's unique art and culture taking to the streets of New York City, South African Tourism's US office is taking an innovative approach to grow the SA's arts, culture, and heritage offering by encouraging New Yorkers and visitors to the city to travel to South Africa.

2 days ago

Study: The digital future of the restaurant industry

A recent study by the Metro Chair of Innovation at the Ecole hôtelière de Lausanne (EHL) on the use of digital solutions in the hospitality industry, takes a look behind the scenes of the hospitality sector and offers new insights on the use of technology in the restaurant industry in Germany, France, Italy and Spain.

14 Sep 2017

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