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MSC Cruises' innovative surveillance system bridges gap in overboard detection
MSC Cruises' innovative surveillance system bridges gap in overboard detection

MSC Cruises has launched a new vanguard video surveillance system, further optimising aspects of security for all guests and crew on board the ship...

11 Oct 2017

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A new distribution landscape: Bringing blockchain to the travel industry

Lufthansa Group has partnered with Winding Tree which has dedicated itself to reorganising travel distribution. With a decentralised B2B marketplace system powering blockchain-based travel booking transactions...

11 Oct 2017

AfricArena tech innovation conference kicks off next month
AfricArena tech innovation conference kicks off next month

AfricArena, described as the largest tech innovation conference for startups and investors hosted on African soil, will take place from 6-7 November 2017 at the Century City Conference Centre...

11 Oct 2017

#EntrepreneurMonth: At the forefront of customer feedback and online reputation management
#EntrepreneurMonth: At the forefront of customer feedback and online reputation management

How can establishments in the hospitality industry manage the masses of online reviews and reviewers out there? This is where Go Review, launched by Social Places, comes in...

By Cari Coetzee 10 Oct 2017

Rethinking travel distribution
Rethinking travel distribution

Some GDS systems have limitations when it comes to the way they merchandise airline product and ancillary offerings. But IATA's new NDC protocol could close this gap...

6 Oct 2017

City of Cape Town, CiTi to host open data hackathon
City of Cape Town, CiTi to host open data hackathon

Together with the City of Cape Town, CiTi will host an open data hackathon from 27-29 October 2017 at the Khayelitsha Bandwidth Barn...

4 Oct 2017

Jumia Nigeria launches e-commerce bot
Jumia Nigeria launches e-commerce bot

Jumia Nigeria has introduced an e-commerce bot that allows shoppers to order food, find fashion or electronic items and book hotels and flights by simply having an online conversation...

4 Oct 2017

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Airbnb enters restaurant reservation business

Rent-a-room giant Airbnb is now in the restaurant reservation business, hoping to provide customers with a memorable meal before they drift off in their home away from home.

29 Sep 2017

Is CRM dead in the travel industry?
Is CRM dead in the travel industry?

How can the idea of Customer Relationship Management (CRM) still be relevant in travel when today's consumers are in the driving seat and ‘manage' how and when they wish to engage with us?

By Craig Byren 20 Sep 2017

The power of exhibitions in the tourism and travel industry
The power of exhibitions in the tourism and travel industry

WTM Africa 2017 saw $365,950,813 of business generated, proving that exhibitions remain a powerful marketing tool for business...

20 Sep 2017

#TourismMonth: Sharing data. What does the future hold for the travel industry?
#TourismMonth: Sharing data. What does the future hold for the travel industry?

Seamless travel and personalisation are two trends that are predicted to continue to disrupt the travel industry in the next decade, according to Amadeus' latest study...

By Jannine Adams 19 Sep 2017

#PricecheckAwards: Travelstart named E-commerce Service of the Year
#PricecheckAwards: Travelstart named E-commerce Service of the Year

Travelstart was the overall winner of the PriceCheck Tech & E-commerce Awards 2017, claiming the title of E-commerce Service of the Year...

By Lauren Hartzenberg 15 Sep 2017

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#InnovationMonth: Mobile, the future of guest engagement

With the use of smartphones to book hotel rooms increasing significantly over the past years, Ankerdata has partnered with ConnectHotel to bring SA a customised mobile concierge and booking application...

By Cari Coetzee 15 Sep 2017

#TourismMonth: What are the travel jobs of the future?
#TourismMonth: What are the travel jobs of the future?

With self-drive cars, hyperloops, and holograms all on the immediate horizon, we can look forward to a range of new travel roles in the near future...

13 Sep 2017

Alipay and Zapper gives Chinese tourists in South Africa new payment option
Alipay and Zapper gives Chinese tourists in South Africa new payment option

Alipay, in partnership with Zapper, has made it possible for Chinese tourists in South Africa to pay at 10,000 Zapper-affiliated merchants across the country via their smartphones...

13 Sep 2017

#InnovationMonth: Is Pruvo the hotel industry's next big disruption?
#InnovationMonth: Is Pruvo the hotel industry's next big disruption?

We received word of an Israeli startup that is causing a stir in the hotel bookings industry. Pruvo enables travellers to rebook the same hotel room for a cheaper price...

By Cari Coetzee 12 Sep 2017

Instagram, Facebook can help change the narrative of Africa as a tourist destination
Instagram, Facebook can help change the narrative of Africa as a tourist destination

Facebook and Instagram representatives attended the Annual World Tourism Conference in Rwanda to explore ways in which social media can be used effectively to drive tourism growth across Africa...

1 Sep 2017

The role of online travel in unlocking Africa's tourism potential
The role of online travel in unlocking Africa's tourism potential

In today's globally digital world, tourism related businesses are striving to position themselves on the online map. The travel sector is one that has, over the years, evolved in its online presence...

By Josephine Wawira 30 Aug 2017

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Face scans, robot baggage handlers - airports of the future

Passengers' baggage is collected by robots, they relax in a luxurious waiting area complete with an indoor garden before getting a face scan and swiftly passing through security and immigration...

29 Aug 2017

The tourism industry's biggest challenge in embracing the digital age
The tourism industry's biggest challenge in embracing the digital age

The face of travel and tourism sectors across the globe has felt the revolutionising forces of technology, but what is the biggest challenge associated with this giant shift?

25 Aug 2017

Tom O'Flaherty, Arne Borrey, Gert Weyers, Rob Kunze
The luggage evolution: Smarter, stronger, lighter

According to Samsonite Europe President, Arne Borrey on a recent trip to South Africa, the world is in a state of perpetual motion and luggage is getting smarter, stronger and lighter...

25 Aug 2017

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Could Google become the dominant force in hospitality?

Will Google come to dominate the industry, leaving online travel agencies and others in its wake?

By Stuart Pallister 21 Aug 2017

Travel agents to benefit from travel aggregator platform, booking engine
Travel agents to benefit from travel aggregator platform, booking engine

DUBAI, United Arab Emirates: TP Connects, working with British Airways as a new distribution capability service provider, has integrated directly to the airline's NDC APIs with a B2B reseller platform...

28 Jul 2017

Chatbots and the hospitality industry
Chatbots and the hospitality industry

Key players in the hospitality industry are still trying to figure out how to build the perfect chatbot - smart, capable of understanding complex semantics, and conversing with the customer as an experienced service rep would...

By Jogbojogbo Abdulrahman 24 Jul 2017

IATA, A4A launches year-long campaign to improve baggage tracking
IATA, A4A launches year-long campaign to improve baggage tracking

"Arriving without a bag is a very frustrating experience for our customers. Over the last decade, we have reduced mishandled baggage by 54% with improved processes. The next step is to realise the full benefits of baggage tracking..."

21 Jul 2017

Four tips to make your business travelling time productive
Four tips to make your business travelling time productive

Travelling for several hours at a time may be a part of your business life and while travelling for business is not a problem, being idle while travelling could be...

By Meet Morakhiya 20 Jul 2017

Skills in demand: IT opportunities in tourism
Skills in demand: IT opportunities in tourism

Tourism is full of opportunities for tech-savvy youngsters, from those who love IT and want to work in that field specifically to those who combine IT with the desire to develop businesses and startups...

By Enver Duminy 14 Jul 2017

Photo: Expedia
Lesotho issues e-visas

Lesotho has joined 13 other African countries that issues electronic visas...

10 Jul 2017

Tech takes on travel
Tech takes on travel

Behind the scenes, in tourism, there's a new wave of business strategy driven by technology processes, all generated to create a better experience for the visitor...

6 Jul 2017

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