Tapping into data for enhanced tourism experiences
Tapping into data for enhanced tourism experiences

Large tourism enterprises across the globe are snapping up apps, business solutions and more to ensure that they're part of the digital revolution, but are these emerging technologies translating to an excellent visitor experience?

By Wynand Smit 2 Aug 2018

The impact of technology and OTAs on the hospitality industry
The impact of technology and OTAs on the hospitality industry

"As industry players become more tech savvy, there needs to be a balance between technology and human interaction. It is necessary to keep up with competition and global trends which are stirring creativity and innovativeness."

By Josephine Wawira 19 Jul 2018

Technology trends shaping the hospitality sector
Technology trends shaping the hospitality sector

Technology is progressively becoming the backbone of the hospitality sector, and the impact is significantly being felt by hoteliers in their interactions with consumers...

By Josephine Wawira 12 Jul 2018

Hacking your holiday: how cybercriminals are increasingly targeting the tourism market
Hacking your holiday: how cybercriminals are increasingly targeting the tourism market

Imagine if a hacker shut down the baggage handling system of one of the world's busiest airports. Or took control of a fleet of autonomous delivery trucks and re-routed them to disrupt rush hour traffic...

By Joe Burton 27 Jun 2018

Cloud technology is the key to personalise South Africa's travel experiences
Cloud technology is the key to personalise South Africa's travel experiences

Chantel Troskie, customer experience senior sales manager at Oracle takes a look at technologies the travel industry is turning to for a superior, connected customer experience...

By Chantel Troskie 26 Jun 2018

Importance of innovation and digitalisation in growing tourism
Importance of innovation and digitalisation in growing tourism

The industry is experiencing a great deal of innovative disruption, with trends such as virtual reality (VR), artificial intelligence (AI), and mobile bookings and payments taking centre stage...

By Josephine Wawira 21 Jun 2018

Entries now open for Pricecheck Tech and E-commerce Awards
Entries now open for Pricecheck Tech and E-commerce Awards

Entries are officially open for the third annual Tech and E-commerce Awards hosted by price comparison website Pricecheck...

15 Jun 2018

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Digital personal assistant Zoe the next step in MSC Cruises' evolution

This latest innovation demonstrates how MSC Cruises is employing next-generation technology to create a connected cruise experience that puts the guest in control of their cruise...

29 May 2018

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#Indaba2018: Creating experiences online

While technology is disrupting the tourism industry, it is also bringing with it benefits to the industry and the end user. By 2030, 1.8 billion tourists will visit the continent. Africa can greatly benefit from technology to grow its share of the global tourism market...

By Danette Breitenbach 22 May 2018

What will it take for travel consultants to survive?
What will it take for travel consultants to survive?

They say that the universities and colleges of today are training people for careers that don't even exist. The question we should be asking in travel is: What are the skills that future travel professionals will need to do their jobs?

21 May 2018

Mauritius: E-commerce service launched to promote local operators
Mauritius: E-commerce service launched to promote local operators

The e-commerce service of the tax-free shopping digital portal Shopping Mauritius, an online platform to showcase products of tax-free shopping and handicrafts operators of the Creative Mauritius, was launched on 11 May...

17 May 2018

How a 'smart countryside' can use technology for greener ends
How a 'smart countryside' can use technology for greener ends

Smart cities are often discussed as being the key to future urban living. The increase in capacity for more complex information can help solve human and environmental problems by saving energy and regulating traffic flow...

By Nick Davies 17 May 2018

Moroccan e-commerce platform Hmizate expands into fintech
Moroccan e-commerce platform Hmizate expands into fintech

Moroccan company Hmizate, which since 2011 has provided an e-commerce platform offering users access to goods, food, travel services and deals, has expanded into fintech with the launch of HmizatePay...

By Tom Jackson 16 May 2018

Is that selfie really worth it? Why face time with wild animals is a bad idea
Is that selfie really worth it? Why face time with wild animals is a bad idea

The growing danger of animal selfies, and of feeding wild animals, is well documented, but interacting with wild animals isn't just dangerous for people. It can be bad news for the animals too...

By Kathryn Teare Ada Lambert 16 May 2018

#Indaba2018: Amadeus, SA tourism industry enters into transformational collaboration
#Indaba2018: Amadeus, SA tourism industry enters into transformational collaboration

Amadeus IT Group - in a first-of-its-kind public-private collaboration - will develop a new National Tourism Visitor Information System as well as establish a Travel and Tourism Training Academy to accelerate skills development and create career opportunities for young South Africans in the industry...

11 May 2018

#WTMA18: Digital as the predominant channel for travel
#WTMA18: Digital as the predominant channel for travel

Working with destinations around the world on their digital strategies, Cook and his team have been witness to how tourist boards, government and private sector associations adapt and grow in the travel space...

By Robin Fredericks 10 May 2018

KZN, Durban open for business as it readies for Africa's #Indaba2018
KZN, Durban open for business as it readies for Africa's #Indaba2018

Underpinning Africa's Travel Indaba is tourism which energises economies and fuels the economic transformation of countries on the continent. Its benefits range from livelihoods improvement to export diversification...

7 May 2018

#WTMA18: Six trends driving growth and change in African tourism
#WTMA18: Six trends driving growth and change in African tourism

Each region is different and coping with different tensions. Mature economies have been struggling to maintain positive growth, and emerging markets have had their own challenges to deal with...

By Cari Coetzee 3 May 2018

Dr. Christine Demen-Meier (Image Source: )
Hospitality innovation: An oxymoron?

Innovation. It's the lifeblood of many industries. But in our industry, hospitality, innovation tends to be incremental rather than radical...

By Dr. Christine Demen-Meier 26 Apr 2018

#WTMA18: An inside look at the Google Trekker Project
#WTMA18: An inside look at the Google Trekker Project

This was more than just putting South Africa on the map, it was a nation-building project with a common cause...

By Robin Fredericks 24 Apr 2018

#WTMA18: Wesgro's water-offset tool for visitors to boost water-wise tourism
#WTMA18: Wesgro's water-offset tool for visitors to boost water-wise tourism

The tool allows visitors to the Cape to calculate their daily water usage, and then to offset this usage by donating money to water conservation projects...

23 Apr 2018

Image Source: WTM Africa
#WTMA18: A wrap on three days of travel trade success

With travel trade from all over the world in attendance, a 6% increase in pre-scheduled appointments and marked growth in exhibitors, WTM Africa 2018 closed its doors to its most successful exhibition to date...

23 Apr 2018

Exhibitors lines up to meet with Buyers from all over the world for a Speed Networking session today. (Image Supplied)
#WTMA18: Day two tourism business highlights

"It's always fantastic to see how WTM Africa allows attendees the platform to write productive business and make genuine connections that will indeed further tourism."

20 Apr 2018

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#WTMA18: First day highlights from meetings, networking and events

Travel trade show World Travel Market Africa 2018 opened its doors at the CTICC in Cape Town on 18 April 2018 - welcoming a host of travel professionals eager to meet, network and consolidate business...

19 Apr 2018

Baby boomers transform vacation ownership travel
Baby boomers transform vacation ownership travel

While it is true that mature travellers join their children and grandchildren on multi-generational holidays, the frequent nature of travel among boomers poses significant opportunities for South Africa's tourism sector, including vacation ownership...

By Sharmila Ragunanan 17 Apr 2018

Western Cape wine tourism taps into big data, grows SA travel industry
Western Cape wine tourism taps into big data, grows SA travel industry

According to Margi Biggs, convenor of the annual Business of Wine and Food Tourism, wine tourists in the Western Cape are increasingly opting for guided tours with a growing preference for tailor-made itineraries to suit their specific interests...

17 Apr 2018

How devices can improve business travel
How devices can improve business travel

Technology has made business communication and business travel easier than ever, but it's still possible to have a minor disaster involving your indispensable devices...

By Dawn Weir 16 Apr 2018

Rediscover the V&A with its new audio walking tour
Rediscover the V&A with its new audio walking tour

The V&A Waterfront has launched a free audio walking tour, giving visitors insight into the history of the property and its evolution from an industrial port to one of the country's top attractions...

By Lauren Hartzenberg 12 Apr 2018

Three reasons BYOD dominates in tourism
Three reasons BYOD dominates in tourism

'Bring your own device' is frowned upon in many professional sectors, with legitimate fears around data security. Hospitality-based businesses, however, should not ignore the fact that their market is dedicated to a culture of BYOD...

By Wynand Smit 12 Apr 2018

Millennials set to reshape the luxury industry through innovation
Millennials set to reshape the luxury industry through innovation

Research shows that luxury hotels have yet to unleash the full potential of innovation needed to attract and retain millennials. The simple fact that traditional luxury hotels and millennials appear at odds raises a straightforward question...

By Dr. Carlos Martin-Rios 11 Apr 2018

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