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Pick n Pay opens new price matching front
Pick n Pay opens new price matching front

The battle for market share is intensifying among SA's major retailers, with Pick n Pay the latest to fire a salvo through its price comparison promotion, Brand Match.

By Zeenat Moorad 1 Sep 2014 13:58

Evolution of point-of-sale systems
Evolution of point-of-sale systems

The evolution of the point-of-sale system (POS) from clumsy cash registers to self-serve checkout lines has led to its adoption by the world. Most people pass through a POS at some stage in the day, without thinking about the systems behind the POS.

29 Aug 2014 12:38

Putting customer satisfactions surveys online
Putting customer satisfactions surveys online

Customers, who are satisfied with their shopping experience, tend to spend more, scooping up products and services because they believe in your brand.

25 Aug 2014 13:01

Mike Saunders
Retailers! One size does not fit all

We live in the age of individuality. No longer is it popular to be following the norm, and looking like everyone else. Consumers want to stand out and have their...

By Mike Saunders 22 Aug 2014 09:46

Loyalty programmes can assist SMMEs reduce costs
Loyalty programmes can assist SMMEs reduce costs

Over the last decade, loyalty programmes became a norm in South Africa and these are among the most useful solutions to help SMMEs curb the cost of month-to-month variable expenses...

By Sanjeev Orie 21 Aug 2014 10:34

Empathy the cornerstone of consumer research - NATIVE VML
Empathy the cornerstone of consumer research

As global competition for both customers and talent heats up, enlightened companies are realising that being a good corporate citizen doesn't just benefit the community and the world. In the long run...

Issued by Digital Edge Live 12 Aug 2014 13:20

Using Performance Management tools to analyse profit
Using Performance Management tools to analyse profit

The FMCG market is faced with a number of challenges concerning profitability analysis, which is an essential part of ensuring the overall success of the business...

By David McWilliam 7 Aug 2014 13:33

Budget offers its customers cash back bonuses
Budget offers its customers cash back bonuses

Budget Insurance has introduced an optional cash back bonus for both new and existing customers, which differs from its competitors in that there is a long list of claims that do not affect the bonus.

7 Aug 2014 11:49

SAA Voyager partners with Total
SAA Voyager partners with Total

South African Airways (SAA) Voyager is partnering with Total South Africa to offer SAA Voyager Miles at participating Total retail service stations nationwide. [video]

1 Aug 2014 15:02

Will the Protection of Personal Information Act (POPI) impact your business? - Striata SA
Will the Protection of Personal Information Act (POPI) impact your business?

Claire Watson interviewed Alison Treadaway, MD at customer communication management specialist, Striata, on the basics of this legislation, and how it will affect businesses and the communications industry in South Africa...

Issued by Striata SA 30 Jul 2014 10:35

Equal focus on product, customers essential
Equal focus on product, customers essential

Many small business owners predominantly focus their energies on either being product centric or customer centric when it comes to managing their brand but I believe a franchised business needs to focus on both.

By Jan de Beer 29 Jul 2014 10:48

All Gold takes the lead as Icon Brands' winner
All Gold takes the lead as Icon Brands' winner

The 2014/2015 Ask Afrika's Icon Brand survey revealed that despite huge societal disparities, their palates mostly unify South Africans.

22 Jul 2014 07:49

The dynamic morning seminar 'The psychology of customer service' in Johannesburg and Cape Town
The dynamic morning seminar 'The psychology of customer service' in Johannesburg and Cape Town

Dr Brian Jude of Dynamic Seminars will be presenting his incredibly popular morning seminar in Johannesburg and Cape Town. At only R695.00, this could be your best investment in 2014...

Issued by Associated Management Services 17 Jul 2014 12:42

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