Becoming customer obsessed is one of the top five trends that will impact the contact centre industry this year, according to a recent Interactive Intelligence panel discussion...
26 Feb 2015 10:04
Cloud is here and growing at a rapid pace, the best cloud-based systems offer immense value through automation...
23 Feb 2015 14:36
A catalyst for true differentiation in a digital banking age could be being fine-tuned to customer needs and behaviour and marrying human centricity with technology...
20 Feb 2015 08:44
Globally, retail is experiencing a shift, due to the ever-changing expectations of more digitally empowered consumers. Brands are starting to enter into uncharted territory, investing in mobile...
18 Feb 2015 11:31
The 2015 IAB Digital Summit, in association with BBC.com and Bookmark Awards, is offering five free think tank sessions as part of its event...
17 Feb 2015 14:11
Marketers have to think about innovative ways to use social and the internet and how to engage in conversations that push your brand and earn triggers...
By Danette Breitenbach 13 Feb 2015 05:48
With Valentine's Day coming up and thoughts of love in the air, it strikes me that it's a good time for us to prove how much we love our customers...
By Aki Kalliatakis 12 Feb 2015 16:08
![[eCommerce Africa] Brand loyalty: Give to get](http://cdn.biz-file.com/c/1502/257886.jpg)
What do loyalty, generosity, kindness and sacrifice have to do with running a successful ecommerce business? Almost everything, says Paul Galatis, director of Yuppiechef...
By Leigh Andrews 12 Feb 2015 14:00
It took 14 years to sell 40 million laptops, but only four years to sell 40 million tablets...
By Danette Breitenbach 12 Feb 2015 05:34
Yes, consumers are all in the digital space. Not all consumers are not the same, and no, not all digital consumers are same...
By Danette Breitenbach 11 Feb 2015 06:01
A new interactive website, CANnect, launched by Nampak Bevcan's consumer facing brand CAN DO!, is set to revolutionise the way township outlets do business...
4 Feb 2015 13:34
![[Trends 2015] The power of the crowd](http://cdn.biz-file.com/c/1501/250528.jpg)
BMi market research chief executive officer, Gareth Pearson, outlines his consumer brand trends in brief, which will shape 2015...
By Gareth Pearson 4 Feb 2015 10:56
In brand communication, 'knowing your target market' will cease to be about drawing an average every-man in outline, but will rather be about speaking to every individual customer who comes into contact with your products...
By Gaby de Abreu 3 Feb 2015 07:23
The expansion of skills remains vital to the support offered by government to investors, says Trade and Industry (dti) Minister Rob Davies...
2 Feb 2015 14:44
German Customer Service Associate | Cape Town | |
German Technical Customer Service Associate | Cape Town | |
Marketing Coordinator - CRM Rewards | Cape Town | |
Client Service and Project Manager | Durban | MPCT Recruitment |
Telemarketing Consultant | Cape Town |
South Africa
![[Design Indaba 2015] Reinventing the wheel and other stories](http://cdn.biz-file.com/c/1502/262014.jpg)
![[Design Indaba 2015] Design Indaba presents Refuse The Hour](http://cdn.biz-file.com/c/1502/261746.png)
