#DesignMonth

Subscribe to industry newsletters

Reduce customer queues with mPOS

Businesses can ease month-end queues simply by adding a mobile point-of-sale device to their traditional POS solution...

By Bronwyn Watt 10 Feb 2017

Starbucks teams up with DSG on Starbucks Rewards

South African franchisor and Starbucks licensee, Taste Holdings, collaborated with Digital Solutions Group (DSG) to realise its digital ecosystem through its Starbucks Rewards loyalty programme in South Africa...

7 Feb 2017

#BizTrends2017: Emerging trends in merchant payments

I recently met with Catharina Eklof and Victor de Koc from Mastercard to discuss some of the emerging trends in merchant payments...

By Jessica Tennant 27 Jan 2017

Are consumers checking out of traditional retail?

Poor performance over the festive season suggests shoppers are spending elsewhere...

By Julia Ahlfeldt 26 Jan 2017

#BizTrends2017: Say hello to the new South African shopper

Think you know South African shoppers? Think again. Recent shopper insights* research reveals local consumers have changed. A lot. And this radically redefined identity is tipped to gain significant momentum in 2017...

By Gareth Pearson 25 Jan 2017

#BizTrends2017: South Africa's new retail reality

Despite South Africans' roller-coaster sentiment during 2016, they've continued to spend, highlighting a clear disconnect between the South African psyche and actual purchase behaviour. This means that in 2017 more than ever a multi-dimensional approach will be required if retailers are to obtain a firm handle on South Africa's new retail reality...

By Ailsa Wingfield 23 Jan 2017

Low consumer confidence set to hurt retailers

The 'significant' drop in consumers' durable goods consumption will continue to hurt retailers, say economists...

By Asha Speckman 20 Jan 2017

How to address the needs of the uncompromising customer

Intercontinental Hotels Group's 2017 Trends Report highlights the uncompromising nature of today's customer...

19 Jan 2017

Nine ways to slash e-commerce cart abandonment

Kyle Rozendo, CTO at SID puts forward nine simple ways to make sweeping changes to e-commerce website performance...

By Kyle Rozendo 18 Jan 2017

KPMG survey details what online shoppers really want

A new report by KPMG International analyses the online shopping preferences and behaviours of more than 18,000 consumers in 51 countries, by geography, generation and product category...

18 Jan 2017

Digital consumers show less brand loyalty

Research across consumers in 12 countries finds those that prefer digital engagement channels to human customer service are more likely to switch brands...

12 Jan 2017

#BizTrends2017: The shift from the experience economy to the transformation economy

The world is in a silent revolution. Global consciousness is growing. Passion for mindless luxury is waning. Consumers are increasingly mindful of not only what their chosen product gives them, but how it makes them feel...

By Claudia Roth 11 Jan 2017

#BizTrends2017: Journeying to your best customer experience

I've attended hundreds of conferences over my decade in the online marketing and media space. Funny then that the event messaging that's stuck with me most has been from a few of the most recent workshops I've attended, with just a handful of insights set to impact the year ahead...

By Leigh Andrews 9 Jan 2017

Show more

Latest jobs

German Customer Service Agents
Cape TownAKA Recruitment International
Swedish Speaking Customer Service Agent
Cape TownAKA Recruitment International
Norwegian Speaking Customer Service Agent
Cape TownAKA Recruitment International
Greek Speaking Customer Service Consultant
Cape TownAKA Recruitment International
Customer Service Administrator
Cape Town
Danish Speaking Content Creator
Cape TownAKA Recruitment International
German Speaking Customer Service Consultant
Cape TownAKA Recruitment International
BDO Consultant - Krugersdorp/Randfontein
KrugersdorpTelesure
Customer Insights Analyst
Cape TownRecruit Digital
German Speaking Senior Account Manager
Cape TownAKA Recruitment International
German Speaking Customer Service Consultant
Cape TownAKA Recruitment International
Dutch Speaking Copywriter
JohannesburgAKA Recruitment International
Norwegian Speaking Copywriter
JohannesburgAKA Recruitment International
Hebrew Speaking Customer Service Consultant
Cape TownAKA Recruitment International
Dutch Speaking Customer Service Consultant
Cape TownAKA Recruitment International
German Speaking Customer Service Consultant
Cape TownAKA Recruitment International
Sales Assistant
Cape TownAKA Recruitment International
German Speaking Travel Sales Coordinator
Cape TownAKA Recruitment International
German/Dutch Speaking Customer Service Consultant
Cape TownAKA Recruitment International
English/Mandarin/Cantonese Speaking Negotiation/Sourcing Specialist
Cape TownAKA Recruitment International

More jobs >

Other industry news

Lifestyle
Logistics & Transport
ICT
Tourism
Property
Legal
Building
Agriculture
Finance
CSI & Sustainability
Energy & Mining
Healthcare
Marketing & Media