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| CRM, CX, UX |
 | CHANTEL TROSKIE Decision-makers need to understand that to use Customer Experience (CX) for competitive advantage, their customer-facing staff must be ready to switch hats on the fly and do so flawlessly... Read |
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| Digital |
 | EVAN-LEE COURIE Digital business transformation is upon us. Enterprises, small and large, have recognised the power of tech to transform their ability to deliver value. But where do we go from here? Read |
 | ERENS TLOBORO SEO continues to lead as a digital marketing tool that has proven its success rates and effectiveness over a long period of time... Read |
 | BELINDA KAYTON We've all heard about chatbots. Some of us might even have interacted with one without knowing it! But what are they all about and what is the potential of this artificial intelligence for brands?... Read |
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| Direct Marketing |
 | ISSUED BY DMASA You still have a week to put your entries together for the 2018 Assegai Integrated Marketing Awards - the deadline is midnight on Tuesday, 25 September... Read |
| Events & Conferencing |
 | ISSUED BY WORX GROUP While the idea of 'money in vs money out' might seem like the most obvious and easiest way to track ROI, it's important to note that value is a much more complicated term than just event revenue... Read |
| Film & Cinematography |
 | The 2018 Cape Town International Film Market and Festival (CTIFMF) will screen 61 short films across 10 programmes at the V&A Waterfront in Cape Town from 10-19 October 2018... Read |
| Marketing |
 | Marketing agency value management company, AdOps's Angelika Kempe is teaming up with Nolundi Magqaza, a senior procurement consultant in an initiative to connect 100% black-owned advertising, communications and marketing agencies with corporate clients... Read |
| Media |
 | ISSUED BY PRIMEDIA BROADCASTING The greatest accolades are the ones that we receive from our clients. This is why Primedia Broadcasting is elated to have won the 2018 MOST Awards Media Owner Radio Award... Read |
 | Communications Minister Nomvula Mokonyane has expressed strong opposition to possible retrenchments at the SABC... Read |
 | Registration is now open for a free Wits Online Course on African Media Policy in our digital world... Read |
| Retail |
 | JASON PALLANT Many predictions about the future of retailing have been made. These range from the supposed dominance of certain technologies, to increased use of data and analytics... Read |
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