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Megan Webb-Morgan

Web content writer at ResourceNation
Location:South Africa

Profile

Megan Webb-Morgan is a web content writer for ResourceNation. She writes about small business, focusing on topics such as business telephone systems.
Preparing for holiday customer care

According to the National Retail Foundation's retail sales forecast for 2012, holiday sales this year will reach approximately US$586.1 billion, an increase of 4.1% over last year. This increase in sales means that your call centre should have an influx of customer contacts over the course of the holiday season.

By Megan Webb-Morgan 1 Dec 2012 08:14

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