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Megan Webb-Morgan's profile on Bizcommunity

Megan Webb-Morgan is a web content writer for ResourceNation. She writes about small business, focusing on topics such as business telephone systems.
Preparing for holiday customer care

[Megan Webb-Morgan] According to the National Retail Foundation's retail sales forecast for 2012, holiday sales this year will reach approximately US$586.1 billion, an increase of 4.1% over last year. This increase in sales means that your call centre should have an influx of customer contacts over the course of the holiday season.

Posted 5 months ago | Like

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