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Oscar Pistorius: Monitoring brand value
Oscar Pistorius: Monitoring brand value

Your brand has value. You might not be sure how much or where it comes from, but it still has value. This value usually relates to the products, people, and reputation surrounding it. Brands can, however, be diluted and lose value when customers feel annoyed, cheated or disappointed - when the brand falls off its pedestal and is reduced to "just another ordinary" one.

31 Oct 2014 07:50

Vodacom, your cell number, and those third parties
Vodacom, your cell number, and those third parties

Cellphone giant Vodacom has allegedly been secretly providing the numbers of local and international subscribers to third parties, including businesses and marketing companies.

30 Oct 2014 14:47

Now e.tv's COO resigns
Now e.tv's COO resigns

NEWSWATCH: Following the departure of Marcel Golding and Barbara Hogan from e.tv, the COO has now also resigned, reports Mail & Guardian and BD Live.

30 Oct 2014 07:27

Facebook Rooms: what it could mean for your company
Facebook Rooms: what it could mean for your company

Facebook, Inc has launched its new app, "Rooms" across iOS devices in the US, with an eventual roll-out to more devices and areas. What could this mean for your company?

By Jason Perelson 30 Oct 2014 06:09

2014 Sunday Times Top 100 Companies results out
2014 Sunday Times Top 100 Companies results out

For the second consecutive year, Coronation Fund Managers has been named Top Company in the annual Sunday Times Top 100 Companies Awards. The ceremony took place in Sandton on Tuesday night, 28 October.

29 Oct 2014 09:47

[NewsMaker] Catherine Robson
[NewsMaker] Catherine Robson

Louise Marsland chats to Habari's Catherine Robson in our regular [NewsMaker] series.

By Louise Marsland 29 Oct 2014 09:04

Pete Case of Gloo on what it takes to keep winning awards
Pete Case of Gloo on what it takes to keep winning awards

You know an agency's got creative juices flowing when it names its Cape Town office 'Gloostad' and its Johannesburg version 'Glooburg'. Find out what makes digital dominator Gloo tick...

By Leigh Andrews 29 Oct 2014 08:00

Andrew Cook
Six of the worst customer service practices... and how to fix them

Customer experience management (CEM) is a strategic process that companies should implement across the entire organisation to look after their customers.

By Andrew Cook 28 Oct 2014 15:00

Saatchi & Saatchi SA stick their heads above the rest at the Giraffes
Saatchi & Saatchi SA stick their heads above the rest at the Giraffes

Saatchi & Saatchi SA's social media accounts rang with an air of pride and self-congratulations this past weekend, as they came out tops in Publicis Group's Giraffes Awards...

By Leigh Andrews 28 Oct 2014 08:38

e.tv's Golding goes
e.tv's Golding goes

NEWSWATCH: Marcel Golding has resigned from e.tv, reports Mail & Guardian, savvy KZN media are adopting survival tactics reports The Media Online and MTN has launched a new reverse call service, Pay4Me, reports IT News Africa.

28 Oct 2014 08:19

Danette Breitenbach
Pendoring withholds Prestige Award

This year's Pendoring Awards did not award its Prestige Award and the R50,000, which is given as part of the Award, will roll over to next year, adding extra competition to the 2015 Awards.

By Danette Breitenbach 27 Oct 2014 13:09

Using hidden messages to give brand logos some 'Oomph'
Using hidden messages to give brand logos some 'Oomph'

Oomph's infographic, called '40 brand logos with hidden messages', landed in our inboxes last week. Intrigued, I contacted Oomph's marketing executive Jack Reid for more information...

By Leigh Andrews 27 Oct 2014 08:00

20 powerful secrets of persuasion
20 powerful secrets of persuasion

Your ability to persuade and influence people - to get them to understand, accept and act upon your ideas - is crucial to your success. People who speak persuasively have greater personal power, get more things done and achieve their goals faster.

By James Hurford 24 Oct 2014 08:47