SOUTH AFRICA #ATMDubai: Enhancing the customer experience through AI[Robin Fredericks] The hospitality and tourism industry is constantly looking for ways to stay ahead of the competition, and one of the most exciting developments in recent years is the rise of artificial intelligence... | |
SOUTH AFRICA How can technology revive the travel industry?[Greg Cooke] The industry now has a unique opportunity to reevaluate, restrategise, and create robust structures better suited to roll with the pandemic punches... | |
SOUTH AFRICA 5 trends opening doors for African tech entrepreneursImage source: Gallo/Getty | |
SOUTH AFRICA 3 things robots can't do better than humans (and two things they can)Image source: Gallo/Getty | |
SOUTH AFRICA 6 ways tech can make business travel bookings easierImage Supplied. | |
SOUTH AFRICA Keep abreast of the travel tech wave to realise tourism potentialSherry Zameer | |
KENYA Use of innovative technology in designing diverse tourism products[Josephine Wawira] Investment in new technology provides the tourism sector with opportunities for novelty, aimed at providing a platform for designing new and tangible tourism products... | |
SOUTH AFRICA #TourismMonth: Surge of the digital travel consumer[Josephine Wawira] Digitalisation is increasingly seen to empower travel consumers especially those seeking diversification and personalisation for a remarkable experience... | |
SOUTH AFRICA Disruptive tech driving transformation in tourism[Enver Duminy] The world as we know it is changing, with technology disrupting how we explore the global village... | |
SOUTH AFRICA Tapping into data for enhanced tourism experiences[Wynand Smit] Large tourism enterprises across the globe are snapping up apps, business solutions and more to ensure that they're part of the digital revolution, but are these emerging technologies translating to an excellent visitor experience? | |
AFRICA The impact of technology and OTAs on the hospitality industry[Josephine Wawira] "As industry players become more tech savvy, there needs to be a balance between technology and human interaction. It is necessary to keep up with competition and global trends which are stirring creativity and innovativeness." | |
AFRICA Technology trends shaping the hospitality sector[Josephine Wawira] Technology is progressively becoming the backbone of the hospitality sector, and the impact is significantly being felt by hoteliers in their interactions with consumers... | |
SOUTH AFRICA Cloud technology is the key to personalise South Africa's travel experiences[Chantel Troskie] Chantel Troskie, customer experience senior sales manager at Oracle takes a look at technologies the travel industry is turning to for a superior, connected customer experience... | |
SOUTH AFRICA Importance of innovation and digitalisation in growing tourism[Josephine Wawira] The industry is experiencing a great deal of innovative disruption, with trends such as virtual reality (VR), artificial intelligence (AI), and mobile bookings and payments taking centre stage... | |
SOUTH AFRICA Three reasons BYOD dominates in tourism©Antonio Guillem via 123RF | |
SOUTH AFRICA Blockchain for travel made simple©suwinai sukanant via 123RF | |
SOUTH AFRICA Sustaining hospitality: Embracing the Industrial Revolution 4.0©phive2015 via 123RF | |
SOUTH AFRICA 2018 hospitality IoT trends: Creating a home away from home©Antonio Guillem via 123RF | |
SOUTH AFRICA Tink Labs' handy revolutionises hospitality industry, experiences for travellers in Africa[Robin Fredericks] Created by founder and CEO of Tink Labs, Terence Kwok, handy is more than just platform to interact with hotels, it enables guests to have a hassle-free travel experience... | |
SOUTH AFRICA #EntrepreneurMonth: At the forefront of customer feedback and online reputation management[Cari Coetzee] How can establishments in the hospitality industry manage the masses of online reviews and reviewers out there? This is where Go Review, launched by Social Places, comes in... |