In the search to become 'more than a store', retailers in Africa need to put their customer at the heart of the operation, says Frans van der Colff...
Lauren Hartzenberg 9 Mar 2018
In today's dynamic business environment, we should be seeking to understand the trends impacting a broader range of industries, regardless of the business sector we're in...
Lauren Hartzenberg 8 Jan 2018
How many times do you go to the shop for only one item and land up buying a number of products? The in-store experience is a valuable opportunity for retailers to build brand loyalty...
Caroline Currie 8 Jan 2018
Adapting and remaining relevant amid changing trends is nothing new for shopping malls. After all, retail itself is constantly and rapidly evolving, led by changing generational consumer behaviour and expectations...
Camilla Lor 8 Jan 2018
Pick n Pay revealed its revamped flagship store in Constantia Village on Tuesday morning, which includes an attractive Knead Bakery coffee shop, olive bar and juice bar...
Lauren Hartzenberg 30 Oct 2017
Justin Hawes, MD of exhibition, events and retail display company, Scan Display...
Justin Hawes 7 Apr 2017
‘Omnichannel' is not merely a business buzzword, it's the new retail reality. Amanda Herson, e-commerce director for the Cape Union Mart Group, shared her thoughts...
Lauren Hartzenberg 20 Mar 2017
Results from JDA and EKN's latest survey, 'Merchandising 3.0: Why Retailers Need to Find the Perfect Blend of Art + Science to be Relevant to Shoppers', show that retailers are facing significant challenges in their efforts to advance through these maturity levels...
Kelly Wasileski 3 Nov 2016
Brands establishing retail outlets or a presence in a department store typically issue design briefs and layout plans in line with the overall brand identity, leaving it up to the shopfitter to follow orders and simply get the job done. But few major brands consider the impact a shopfitter's approach to getting the job done can have on the brand reputation...
Dharmesh Nagar 30 Jun 2016
Woolworths is about to undergo a paradigm shift. "We are working on the 'store of the future', essentially," explains Nic Criticos, head of store design at Woolworths...
Jessica Tennant 1 Apr 2016
Johannesburg's Work Shop New Town, an innovative new retail concept, houses over 100 fashion, design and lifestyle brands in the 1911 potato sheds at Newtown Junction.
Jessica Tennant 25 Feb 2016
Having executed several projects in Ghana, Mauritius, the Seychelles and Australia, where it will be opening an office in April, Design Partnership foresees "a shift away from the cookie cutter to localised experiences, underpinned by the rise of local individuality, primarily driven by the fact that everything is everywhere today - the world has become non-differentiated, an ubiquitous sameness"...
Jessica Tennant 3 Feb 2016
A great window display has the ability to draw potential customers into your store, and with the festive season upon us, every store is battling for the attention of shoppers...
Stephen Sandmann 15 Dec 2014
Skills shortages continue to bedevil the logistics and supply chain industry, with practitioners reporting shortages of up to 64% in positions that require a bachelor's degree.
Mario Landman 23 Oct 2014
Despite the strides made in interior design and retail design, most design schools are failing to cover this in their curricula and there is a need for a business approach to this rapidly growing industry.
Callie van der Merwe 3 Sep 2014
The rise in e-commerce and its associated challenges and opportunities is spurring the need for innovation in the way businesses and their supply chains need to operate, with the emergence of digitally empowered consumers.
Kate Stubbs 10 Oct 2013
As a retailer owner, you should expend as much thought into selecting the right flooring materials for your store as you would for your own house. The initial customer impression is often dictated by the flooring, even though it may be subliminal.
Shan Radcliffe 9 Sep 2013
In an environment where products are jostling for shelf space and consumer attention, category management is key to ensuring your brand stands out among the clutter. But when you're unable to personally be in every store all the time, how do you keep control and manage your products remotely?
Warren Harding 6 Aug 2013
The year 2013 for most brands, especially the ones coping with saturated markets in developed countries, will be a decisive one. Incorporating Africa into their corporate brand strategy, if they haven't done so, will be the better part of valour, so to speak.
Obaika Consulting Team 31 Jan 2013
No matter how slow off the mark, we have all come to the realisation that, no matter what line of business we are in, drastic measures are needed in order for us to not only increase market share but also to survive. It is not, however, all doom and gloom and for those who are embracing innovation and prepared to experiment with new ideas, a lot of opportunity awaits to reconnect with consumers and rise above the negative economic factors.
Dave Nemeth 30 Jan 2013
There are a few trends to be aware of in 2013 which will help create opportunities within the advertising and marketing arena in South Africa. A number of these come from local and international intelligence.
Johanna McDowell 29 Jan 2013
All early indicators seem to confirm that December 2012 was a relatively good year for the mall environment. Certainly not a 'shoot the lights out' result but stable, single digit growth nonetheless. The point now is what 2013 holds in store for us. Here are a few key trends which I think are relevant...
Doug Mayne 28 Jan 2013
"Content, context and customer proclivity" will be the mantra that drives this year's marketing metamorphosis in the arena of mobile technology. I believe that we will see a year of repositioning - of un-automate, de-campaign and game-play - but also of tighten, regulate and measure. In short, 2013 will see the 'mobile moth' turn into a butterfly.
Kevin Bassett 28 Jan 2013
There's a transformational shift happening and it's picking up pace in the New Year. Business and its far-reaching (some might say overreaching) arm, advertising, are becoming more responsible, more caring and more sustainable.
Thomas Kolster 22 Jan 2013