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The broad business case for pop-up shops
The broad business case for pop-up shops

The concept of pop-up retail has soared in popularity over the last number of years. Done right, these temporary retail spaces...

By Lauren Hartzenberg 9 Jun 2017

Why the exhibition industry ISN'T dying - and never will!
Why the exhibition industry ISN'T dying - and never will!

Justin Hawes, MD of exhibition, events and retail display company, Scan Display...

By Justin Hawes 7 Apr 2017

#SeamlessAfrica: Tackling the omnichannel retail reality
#SeamlessAfrica: Tackling the omnichannel retail reality

‘Omnichannel' is not merely a business buzzword, it's the new retail reality. Amanda Herson, e-commerce director for the Cape Union Mart Group, shared her thoughts...

By Lauren Hartzenberg 20 Mar 2017

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Research indicates that retailers have a long way to go to reach Merchandising 3.0

Results from JDA and EKN's latest survey, 'Merchandising 3.0: Why Retailers Need to Find the Perfect Blend of Art + Science to be Relevant to Shoppers', show that retailers are facing significant challenges in their efforts to advance through these maturity levels...

By Kelly Wasileski 3 Nov 2016

Dharmesh Nagar and Shaun Schwartz.
Shopfitting: bricks and mortar brand reinforcement

Brands establishing retail outlets or a presence in a department store typically issue design briefs and layout plans in line with the overall brand identity, leaving it up to the shopfitter to follow orders and simply get the job done. But few major brands consider the impact a shopfitter's approach to getting the job done can have on the brand reputation...

By Dharmesh Nagar 30 Jun 2016

Nic Criticos, head of store design at Woolworths.
Designing the 'store of the future' - Q&A with Nic Criticos

Woolworths is about to undergo a paradigm shift. "We are working on the 'store of the future', essentially," explains Nic Criticos, head of store design at Woolworths...

By Jessica Tennant 1 Apr 2016

#DesignMonth: Trevyn McGowan on the new Work Shop New Town
#DesignMonth: Trevyn McGowan on the new Work Shop New Town

Johannesburg's Work Shop New Town, an innovative new retail concept, houses over 100 fashion, design and lifestyle brands in the 1911 potato sheds at Newtown Junction.

By Jessica Tennant 25 Feb 2016

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#DesignMonth: Adrian Morris on designing localised experiences

Having executed several projects in Ghana, Mauritius, the Seychelles and Australia, where it will be opening an office in April, Design Partnership foresees "a shift away from the cookie cutter to localised experiences, underpinned by the rise of local individuality, primarily driven by the fact that everything is everywhere today - the world has become non-differentiated, an ubiquitous sameness"...

By Jessica Tennant 3 Feb 2016

Noëleen Bruton
Marketing in tough times

In tough economic times, marketers are sometimes tempted to compromise their brands in order to drive sales or footfall - but this is a danger zone....

By Noëleen Bruton 18 Feb 2015

How to capture shoppers' attention with the right window display
How to capture shoppers' attention with the right window display

A great window display has the ability to draw potential customers into your store, and with the festive season upon us, every store is battling for the attention of shoppers...

By Stephen Sandmann 15 Dec 2014

Supply chain management concerned about skills shortage
Supply chain management concerned about skills shortage

Skills shortages continue to bedevil the logistics and supply chain industry, with practitioners reporting shortages of up to 64% in positions that require a bachelor's degree.

By Mario Landman 23 Oct 2014

Africa - the final frontier
Africa - the final frontier

In expanding and marketing products and services into Africa, business owners need to keep in mind that the continent of Africa has 53 countries, hundreds of languages and various cultures, making it a complex task.

By Sumesh Rahavendra 29 Sep 2014

Influential use of colour in store design
Influential use of colour in store design

Colour has a profound influence on the emotion of a consumer. It affects how a person behaves, can alter movement patterns of consumers and influence their shopping patterns...

By Callie van der Merwe 25 Sep 2014

Commercial store design neglected by interior design schools
Commercial store design neglected by interior design schools

Despite the strides made in interior design and retail design, most design schools are failing to cover this in their curricula and there is a need for a business approach to this rapidly growing industry.

By Callie van der Merwe 3 Sep 2014

(Image: NASA, via Wikimedia Commons)
'Beyond Retail' for Africa

Professional services firm, Deloitte was a title sponsor of the inaugural World Retail Congress Africa, held last month in Sandton. I spoke to Ilse du Toit, a manager within the Strategy & Innovation practice at Deloitte Consulting.

By Danette Breitenbach 17 Dec 2013

Formula for plain (bland) packaging
Formula for plain (bland) packaging

As of 6 December this year you will no longer see a nurturing mother feeding her happy baby a bottle of formula milk as an advertisement in any newspaper, magazine, on a website or on television.

By Lize Mills 11 Dec 2013

Kate Stubbs
Logistics needs to match digitally empowered customers

The rise in e-commerce and its associated challenges and opportunities is spurring the need for innovation in the way businesses and their supply chains need to operate, with the emergence of digitally empowered consumers.

By Kate Stubbs 10 Oct 2013

Shan Radcliffe
Boost your retail image with the right fit of floor

As a retailer owner, you should expend as much thought into selecting the right flooring materials for your store as you would for your own house. The initial customer impression is often dictated by the flooring, even though it may be subliminal.

By Shan Radcliffe 9 Sep 2013

The future of category management
The future of category management

In an environment where products are jostling for shelf space and consumer attention, category management is key to ensuring your brand stands out among the clutter. But when you're unable to personally be in every store all the time, how do you keep control and manage your products remotely?

By Warren Harding 6 Aug 2013

[2013 trends] Africa's dynamic markets
[2013 trends] Africa's dynamic markets

The year 2013 for most brands, especially the ones coping with saturated markets in developed countries, will be a decisive one. Incorporating Africa into their corporate brand strategy, if they haven't done so, will be the better part of valour, so to speak.

By Obaika Consulting Team 31 Jan 2013

[2013 trends] It is no longer business as usual
[2013 trends] It is no longer business as usual

No matter how slow off the mark, we have all come to the realisation that, no matter what line of business we are in, drastic measures are needed in order for us to not only increase market share but also to survive. It is not, however, all doom and gloom and for those who are embracing innovation and prepared to experiment with new ideas, a lot of opportunity awaits to reconnect with consumers and rise above the negative economic factors.

By Dave Nemeth 30 Jan 2013

[2013 trends] Opportunities for growth within marketing and advertising arena
[2013 trends] Opportunities for growth within marketing and advertising arena

There are a few trends to be aware of in 2013 which will help create opportunities within the advertising and marketing arena in South Africa. A number of these come from local and international intelligence.

By Johanna McDowell 29 Jan 2013

[2013 trends] Malls set to 'mobilise' consumers like never before
[2013 trends] Malls set to 'mobilise' consumers like never before

All early indicators seem to confirm that December 2012 was a relatively good year for the mall environment. Certainly not a 'shoot the lights out' result but stable, single digit growth nonetheless. The point now is what 2013 holds in store for us. Here are a few key trends which I think are relevant...

By Doug Mayne 28 Jan 2013

[2013 trends] How to metamorphasise mobile marketing this year
[2013 trends] How to metamorphasise mobile marketing this year

"Content, context and customer proclivity" will be the mantra that drives this year's marketing metamorphosis in the arena of mobile technology. I believe that we will see a year of repositioning - of un-automate, de-campaign and game-play - but also of tighten, regulate and measure. In short, 2013 will see the 'mobile moth' turn into a butterfly.

By Kevin Bassett 28 Jan 2013

[2013 trends] 'Goodvertising' - the key to brand leadership
[2013 trends] 'Goodvertising' - the key to brand leadership

There's a transformational shift happening and it's picking up pace in the New Year. Business and its far-reaching (some might say overreaching) arm, advertising, are becoming more responsible, more caring and more sustainable.

By Thomas Kolster 22 Jan 2013

[2013 trends] Eyes front and centre
[2013 trends] Eyes front and centre

How does your brand break through the clutter? If you're in the business of understanding and catering to the evolution of consumer needs, desires and expectations, look front and centre. Here are my predictions for 2013...

By Abey Mokgwatsane 18 Jan 2013

[2012 trends] Back to school for marketers on teen basics
[2012 trends] Back to school for marketers on teen basics

It's back to basics for marketers on teen marketing - between all the talk about millennials and the born-digital, marketers have been swept up in a wave that makes it easy to forget the fundamentals. Here are several that marketers need to keep in mind when talking with today's teens (age range 11-19), regardless of what channel you choose to use.

By Cathryn Treasure 25 Jan 2012

Michael Hinze
Retailers need to sense a brand revolution

Legions of squealing teenage girls would vehemently disagree, but they're actually not in love with Justin Bieber. Infatuation - yes. Fantasy - yes. Love and a relationship? No. And that's why anyone who thinks consumers can form meaningful relationships with brands based on one-dimensional visual interactions is also living in a fantasy world.

By Michael Hinze 16 Sep 2011

Are retailers forgetting the basics?
Are retailers forgetting the basics?

The retail sector is very aware that they need to do things differently in the wake of the recession, fast-paced technology and ever-changing consumer attitudes. These attitudes are still an unknown and we will be seeing retailers experiment with an array of different techniques and strategies to meaningfully connect with their consumers. While spending a couple of days in the field investigating various stores, what became glaring obvious to me is that in their pursuit of future brilliance, retailers have simply forgotten the basics.

By Dave Nemeth 30 Jun 2011

Will the fashion police blow the whistle in 2010?
Will the fashion police blow the whistle in 2010?

One of the most prolific media spectacles off the pitch during the 2006 FIFA World Cup - and sure to be replicated in 2010 - was the shopping spree of the English footballers' wives and girlfriends (also known as WAGs).

By Dr Nikolaus Eberl 4 Nov 2009

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