Brits turn to social media

RESTON, US: According to leading US-based researcher, comScore, of the 38.2 million Britons aged 15 and over who went online in the United Kingdom in May 2010, nine out of ten visited at least one social networking site, thus making it the most popular online activity in the UK. That level of engagement represents a user base of 33 million people, and a year-on-year increase of some 13%. 22 Jul 2010 13:49

Facebook hits 500 million users

[Mark Zuckerberg] More than 500 million people all around the world are now actively using Facebook to stay connected with their friends and the people around them. If Facebook were a country, it would be the world's third largest by population, behind China and India, and ahead of the US. 22 Jul 2010 08:39

YouTube, Art Directors Club launch second round of "Show & Tell"

NEW YORK, US: YouTube and the Art Directors Club (www.adcglobal.org) have selected the latest round of new content for the YouTube Show & Tell brand channel, and announced the next group of top agency creatives and strategists to provide written and video reviews and commentary on the work. 21 Jul 2010 10:12

Will mobile banking change the banking landscape in SA?

[Simon Russell] Twelve years ago the retail banking industry thought the end of 'bricks-and-mortar banking' era was close, with the introduction of mainstream internet banking. However, this did not materialise as banks in their quest to differentiate, realised the value of the branch in the selling process and its necessity for customer acquisition and authentication. 14 Jul 2010 08:53

Investment in speech analytics in call centres set to double

[Published by Ovum, part of the Datamonitor group] GLOBAL: Call centre spending on speech analytics is set to double worldwide, growing from around US$95 million in 2009 to US$180 million (about R720 million to about R1.36 billion, respectively) by 2014 according to Ovum. 23 Jun 2010 11:03

Kenya: e-Commerce is here, finally

[Carole Kimutai] The arrival of the East African Marine Systems (TEAMs) fibre optic cable in Kenya has heralded a new era of better and faster internet connection. Business expectations have risen as well. Carole Kimutai spoke to Information and Communication Permanent Secretary Dr. Bitange Ndemo on how this translates into better business. 14 Sep 2009 10:22

Samsung's internet enabled TV hits East Africa market

[Walter Wafula] Samsung Electronics has unveiled a flat-panel TV with a provision to access content on various websites, in East Africa. The 29mm LED TV was launched in Kenya at the end of June 2009. 2 Jul 2009 12:04