VoIP comes of age - business-grade quality, scalability and functionality

Organisations that still doubt the suitability of Voice over IP for business must have missed the final act, in which VoIP grows up, gets the girl and drives off into the sunset in smoking hot yet reliable wheels. 25 Oct 2012 09:02

NATIVE Mobile Report highlights some NB industry issues

The latest issue of the NATIVE Mobile Report covers some important industry events - including the launch of iPhone 5 and the release of iOS6, the Loeries and the 4G race that is hotting up in SA. 10 Oct 2012 12:18

Before you throw out analogue security cameras in favour of IP, consider this...

[Mark Chertkow] With the rise of convergence and the evolution of the data network to incorporate multiple technologies, security and video over IP has become increasingly popular. Thanks to increased bandwidth availability in South Africa, IP security cameras are becoming a more viable option, and do offer many benefits. However there are also downsides to this technology, particularly in light of the fact that local bandwidth remains inconsistent and is still relatively expensive, and video streaming requires large amounts of stable bandwidth to perform to its best ability. 9 Oct 2012 06:55

Mobile phones getting less toxic: researcher

WASHINGTON: Mobile phone manufacturers, responding to consumer and regulatory pressure, are using fewer toxic substances in their products, researchers in the United States said Wednesday, 3 October 2012. 4 Oct 2012 13:18

Digital revolution hits Northern Cape

It was a historic day for the Northern Cape on Wednesday, when the province became the first in the country to enjoy the digital revolution with the launch of the demonstration of digital migration technology. 4 Oct 2012 13:06

Samsung launches new cost effective mobile phone range

Samsung has expanded its range of low-cost mobile phones with the introduction of the Samsung Pusha mobile device range - a feature phone range that is not only cost effective, but also provides the reliability of a leading mobile brand and the connectivity expected by today's consumers. 1 Oct 2012 11:02

Public servants must be techno savvy - Sisulu

Government has the responsibility to professionalise the public service by upgrading and retaining their skills through technology, says Public Service and Administration Minister Lindiwe Sisulu. 28 Sep 2012 07:28

IIR

Tougher penalties and increased awareness needed to curb copper cable theft

[Issued by IIR] Increasing the penalties for the perpetrators of copper cable theft and improving training and awareness amongst those responsible for fighting this crime are two of the main challenges that need to be urgently addressed before progress can be made. 26 Sep 2012 14:26

How smartphones and tablet devices are shaping the future of the contact centre

[Deon Scheepers] The concept of integration in the contact centre has been widely discussed in recent years, with many companies having made great strides towards achieving a more unified environment. SMS, email and web chat are gradually being incorporated into contact centres, and now afford customers the option to have their queries dealt with via a variety of channels. 26 Sep 2012 07:03

Marketing pays off: iPhone 5 frenzy builds ahead of today's release

SAN FRANCISCO, US: Gadget lovers have flooded Apple with pre-orders and set up camp outside the company's real-world stores to get their hands on the new generation iPhone 5 set for release today. [Video] 21 Sep 2012 07:25

Renewed mobile Facebook focus, iPhone 5 launch: Ignore mobile at your peril

[John Ginsberg] The recent announcement by Facebook of its increased focus in the mobile space, coupled with the fevered interest following the iPhone 5 launch, should be seen as a timely reminder to companies to seriously consider mobile as part of their existing multi-channel communications strategy. 19 Sep 2012 06:50

IIR

Copper cable theft in the Western Cape to be discussed at key industry forum

[Issued by IIR] The introduction of the new Second Hand Goods Act is one of the most significant developments taking place in the fight against copper cable theft. This is according to Bernard Maguire, Executive Member of the Metals Recycling Association and Sidney Arnold, General Manager Network Operations at MTN. 13 Sep 2012 13:04

Telkom in need for speed

[Duncan McLeod: @mcleodd] Telkom's investing in new network infrastructure must be welcomed, even though it will take time to make the faster speeds widely available 10 Sep 2012 08:56

Should your company move to the cloud?

[Rob Lith] "Cloud-based communications has clear benefits, but whether those benefits will accrue to your organisation depends on a number of factors. If your enterprise answers to any of the questions in the checklist below, you may be in the market for a hosted PBX." 28 Aug 2012 11:49