In order to qualify for delegation, a task should have some of the following characteristics:
Remember that the purpose of delegating is not to dodge work or to offload tedious or difficult tasks on others. However, you shouldn’t only retain tasks that you personally enjoy.
In your own mind, clarify the task you wish to delegate. Think it through thoroughly and clearly so that you can communicate it with as much clarity as possible to the person who will be performing the task. You need to be able to provide details of:
As a good manager, you should be aware of the strengths and limitations of your team members and delegate accordingly. Ideally, the person you choose to delegate to should have the ability, knowledge, skills, enthusiasm, talent and time needed to take on and successfully complete the task. Unfortunately, such qualities are not always found in one person. Here are some questions worth considering as you choose the right person for the job at hand:
Whenever you give someone a job, make sure you tell them how much authority you are handing over. Here is an example:
“Look into the problem, suggest three solutions and I will choose the best.” Or,
“Look into the problem, tell me how you plan to solve it and continue to do so unless I tell you otherwise.” Or,
“Look into the problem, solve it and tell me when you have completed it.”
Set parameters and establish controls to ensure this authority and the accompanying power are appropriately used.
There is a fine line between delegation and abdication. Be warned! When you delegate, you do not abdicate responsibility. You must maintain some level of oversight on the project. At the very least, agree to your delegate informing you when things are not going according to plan. Be available, but avoid constantly looking over the delegate’s shoulder during the execution of the task. Avoid being meddlesome. Let the delegate make the first contact when necessary.
Appreciate and acknowledge a job well done by recognising good work, both privately and publicly. Sincere recognition will increase your own effectiveness in working with others and in the art of delegation.
Review the project on its completion to ensure your delegate has also gained and grown from the task. View and include delegation as part of the planned growth of your team. Through effective delegation, your team members will grow in confidence and both they, and your business, will benefit in the long run. Always employ delegation as part of your business's 'big picture' both in terms of staff development and business growth.
