ICT Trends 2018

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Why it's time to reevaluate your customer communication, starting with email

Email is by no means going the way of the fax machine just yet; most companies use it, and yet most don't use email very well...

By Wynand Smit 13 Feb 2018

City's digital technology 'request for ideas' closes 16 February

The City of Cape Town's call for submissions on how it can make use of digital technology and data to enhance its performance and enable residents and businesses to engage more actively with the city, closes on 16 February 2018...

1 Feb 2018

Golden opportunity for SA startups

Entrepreneurs seeking to launch digital solutions on the African continent are invited to apply for the Venture Incubation Programme - a partnership between telecommunications giant, MTN and the Solution Space based at the UCT Graduate School of Business...

Issued by UCT Graduate School of Business 1 Feb 2018

What's needed for large-scale satellite networks is not only technology

The success of the mobile market and the rapid adoption of the smartphone is often listed as a reference and motivation as to why large-scale satellite networks can be successful in Africa - a "if they can do it, we can do it" type of thinking...

By Dawie de Wet 29 Jan 2018

TMT Finance Africa gets ready for Cape Town event

Key decision makers from MTN, Vodacom, Econet Wireless, Safaricom, Millicom, Convergence Partners, Standard Bank, MainOne and Rand Merchant Bank are among the first speakers announced for TMT Finance Africa which is taking place on 15 March 2018 in Cape Town...

25 Jan 2018

MTN chief upbeat about voice business

MTN remains bullish about the traditional voice-calls business, even as the mobile operator gears up for a shift towards data and digital services, says CEO Rob Shuter...

22 Jan 2018

MyBroadband reveals MTN has best mobile network in SA

MyBroadband has released its Q4 2017 Mobile Network Quality Report, which shows that MTN has the best network in South Africa...

16 Jan 2018

#BizTrends2018: Gearing up for a world of connected things

Deon Liebenberg, head of IoT at Vodacom, gives his insights on what will happen on the IoT landscape in 2018 and beyond...

By Deon Liebenberg 11 Jan 2018

MTN, Ericsson trial 5G technology in Africa

Following the signing of a memorandum of understanding (MoU) at AfricaCom 2017, MTN and Ericsson have announced the first 5G technology and applications trial in Africa...

9 Jan 2018

Telecoms bill spooks sector with its proposal

The contentious Electronic Communications Amendment Bill will encourage competition in the telecommunications market by giving hundreds of licensed entities access to radio waves, the government argues...

By Nick Hedley 11 Dec 2017

Nokia to help MTN Nigeria drive transformation to customer-centric operations

Nokia has been appointed to assist MTN Nigeria to drive its transformation from network- to customer-centric operations and improve the experience for its 52 million customers...

7 Dec 2017

Four tips for a compelling deck to pitch to mobile operators

Encouragement of startups to partner mobile operators for the roll-out of more innovative services is at an all-time high. But from the startup's perspective, it's easier said than done...

By Gabriella Mulligan 6 Dec 2017

SA Customer Satisfaction Index reveals preferred mobile network

According to Consulta's latest South African Customer Satisfaction Index (SAcsi) for Cellular Networks, cellular network customers are the least satisfied with MTN and most satisfied with Vodacom...

5 Dec 2017

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New app a digital gateway to Abu Dhabi heritage

The Department of Culture and Tourism Abu Dhabi (DCT Abu Dhabi) is set to launch a 'one-stop' digital information platform on cultural experiences in the emirate of Abu Dhabi. This initiative will offer personalised content, 360-degree visuals, interactive floor plans, podcasts from culture experts as well as a centralised profiling database across all culture locations and events.

3 days ago

Chinese police don high-tech glasses to nab suspects

BEIJING, China - Chinese police are sporting high-tech sunglasses that can spot suspects in a crowded train station, the newest use of facial recognition technology that has drawn concerns among human rights groups.

9 Feb 2018

Britain sees first Bitcoin armed robbery: reports

LONDON, UK - Armed robbers have raided the house of a British virtual currency trader, forcing him to transfer Bitcoins after tying up his wife and threatening him with a gun, British media reported.

30 Jan 2018

#FairnessFirst: H&M's diversity manager, #MLKDay and the #pinkify debate

This week, diversity was a strong focus on social media as H&M announced the appointment of a diversity manager following the 'racist hoodie' outrage, social citizens stood up for civil rights on #MLKDay, and the #pinkifying hashtag spawned lovers and haters alike.

By Leigh Andrews 22 Jan 2018

What natural language processing is and why business intelligence will never be the same

Natural language at its most basic means the ability for a computer to parse through English writing (it can be other languages too) and reach an understanding of what is being discussed. While companies don't have the time to read everything that people say online - even on their own websites at times - using natural language processing, businesses can gain useful insights using computing power, not human effort.

By Boris Dzhingarov, Issued by Monetary Library 17 Jan 2018

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