All the 2018 AfricaCom Awards winners

The 2018 AfricaCom Awards were announced at a colourful and festive Mardi Gras themed event in Cape Town last night...

3 days ago

#AfricaCom2018: How to leapfrog when improving customer experience

On the second day of AfricaCom 2018, Indranil Das, VP and head of Ericsson digital services for EMEA explained the importance of asking if the customer experience exceeds the customer expectation...

By Leigh Andrews 14 Nov 2018

The ethics of AI: Tool, partner or master?

Mention the words 'Artificial Intelligence' around your family dinner table and talk inevitably turns to a Terminator-like future...

By Sorin Cheran 14 Nov 2018

DataCon is Africa's most trusted data analytics conference

DataCon Africa, established as a spin-off event of CDAO (Chief Data & Analytics Officer) will see international and local industry experts from various industries discuss challenges within data governance...

Issued by Corinium Global Intelligence 13 Nov 2018

Engage with digital and data professionals at Women in Digital & Data Cape Town Forum this November!

Off the back of a successful Women in Digital & Data Johannesburg, Corinium's series will be landing in Cape Town on 21 November at the Embassy Hill Hotel...

Issued by Corinium Global Intelligence 12 Nov 2018

Silversoft acquires leading agency management software firm, Magnetic

This acquisition accelerates the momentum of Silversoft's solutions for the creative industry with Deltek WorkBook and ConceptShare by bringing in more resources, capabilities and expertise...

Issued by Silversoft 12 Nov 2018

#DesignIndaba2019: Why Daniel Ting Chong's computer is the real hero of the 2019 campaign

Here's how the Design Indaba 2019 campaign breaks new ground as it was born out of creative curiosity and collaboration between man and machine...

By Leigh Andrews 9 Nov 2018

Human touch is the strongest element in AI

CIOs need to prepare workers for a future in which people do more creative and impactful work because they no longer have to perform many routine and repetitive tasks...

9 Nov 2018

Social media mining: Critical to CX management in the digital age

As markets become increasingly globalised, saturated and competitive in the digital age, great focus is being placed on the customer experience (CX)...

By Julian Thomas 8 Nov 2018

Technology will continue its relentless evolution

As secrets go, the fact that technology has fundamentally changed the face of business has to be the worst kept...

8 Nov 2018

Artificial Intelligence: It's in your home

Artificial intelligence is far more accessible than you'd ever believe...

By Joanne Weng 7 Nov 2018

SA's first-ever BrandZ winners on the customer experience conversation

Panel discussions are notoriously difficult to report back on, but I couldn't resist sharing insights from a selection of the country's most valuable brands on factors that enhance the value they provide customers as per last week's Kantar Millward Brown SA BrandZ launch...

By Leigh Andrews 6 Nov 2018

AI is not the new kid on the block

Artificial intelligence seems to be the new kid on the block. Everybody is talking about it, and there is a flood of IT products that feature some variety of AI...

By Brendan McAravey 31 Oct 2018

The 4 types of data analytics

When talking to young analysts entering the world of data science, we often ask them what they think a data scientist's most important skill is. Their answers have been quite varied...

Issued by Principa 30 Oct 2018

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