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Is CRM dead in the travel industry?

How can the idea of Customer Relationship Management (CRM) still be relevant in travel when today's consumers are in the driving seat and ‘manage' how and when they wish to engage with us?

By Craig Byren 1 day ago

Adventure race Expedition Africa to put spotlight on Namaqua West Coast

Preparations for one of the world's most prominent adventure races coming to South Africa's Namaqua West Coast

1 day ago

Bushman's Nek reveals new look following R4.6m make-over

Following a R4.6m make-over, Bushman's Nek Berg and Trout is sporting a new look that is set to keep it a favourite Underberg family vacation destination...

6 hours ago

British Airways starts African and Indian Ocean Islands expansion

As part of its African network expansion, British Airways will be starting its services to the Seychelles, offering more flights to Mauritius, with more seats on other routes...

1 day ago

IHG reveals new franchise-ready, midscale brand Avid

InterContinental Hotels Group has revealed the name for its new high-quality midscale brand. Avid Hotels is franchise-ready...

1 day ago

#TourismMonth: Sharing data. What does the future hold for the travel industry?

Seamless travel and personalisation are two trends that are predicted to continue to disrupt the travel industry in the next decade, according to Amadeus' latest study...

By Jannine Adams 2 days ago

City's big-spending visitors contribute to the tourism economy

Experiential tourism is providing more than just kicks for visitors, it's also spreading tourism rands wider across the destination...

By Avukile Mabombo 2 days ago

#InnovationMonth: Mobile, the future of guest engagement

With the use of smartphones to book hotel rooms increasing significantly over the past years, Ankerdata has partnered with ConnectHotel to bring SA a customised mobile concierge and booking application...

By Cari Coetzee 15 Sep 2017

Study: The digital future of the restaurant industry

How do restaurants use digital solutions - or why do they refrain from using them? What are their demands, and why is it worth it to drive digitisation in an industry that is still largely operated in the analogue world?

14 Sep 2017

Exploring Kenya's Masai Mara through the eyes of a hotelier

Kenya boasts of diverse destinations that remain major attractions for tourists from across the world. From the classic wildlife safaris

By Josephine Wawira 14 Sep 2017

#TourismMonth: What are the travel jobs of the future?

With self-drive cars, hyperloops, and holograms all on the immediate horizon, we can look forward to a range of new travel roles in the near future...

13 Sep 2017

#THINCAfrica: Developing Africa's hospitality professionals of the future

Associate Dean and Professor at ESL, Dr Achim Schmitt, participated in a panel discussion on HR and education issues in the hospitality industry at the THINC Africa conference...

By Cari Coetzee 13 Sep 2017

#TourismMonth: NMB host #YTC2017, explores future opportunities for youth tourism

Nelson Mandela Bay is currently hosting the SAYTC Conference which brings together youth from around SA to participate in dialogue and future opportunities for the industry during Tourism Month...

13 Sep 2017

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#SACSCCongress: Nigella Lawson on the role of food in storytelling

Internationally renowned food writer and TV cook Nigella Lawson has amassed a loyal following of food lovers charmed by her no-fuss approach to cooking and ornate descriptions of food that are telling of her authentic passion for the subject.

By Lauren Hartzenberg 3 days ago

SA's art and culture takes to the streets in New York

In a month-long partnership with Citi Bike which will see South Africa's unique art and culture taking to the streets of New York City, South African Tourism's US office is taking an innovative approach to grow the SA's arts, culture, and heritage offering by encouraging New Yorkers and visitors to the city to travel to South Africa.

3 days ago

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