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The handy travel companion amplifying hotel service and guest experience
The handy travel companion amplifying hotel service and guest experience

Wednesday, 5 December, saw the launch of the 'handy' device into the South African market as a means to revolutionise travel and the hotel industry...

By Robin Fredericks 14 Dec 2017

Magical memories with MSC in Mozambique
Magical memories with MSC in Mozambique

The speedboat glided effortlessly over the see-through water and slowed down as we entered the bay. Luckily we were on the first shipment out, so we had some time to get a good spot on the beach. Soon it would be crowded with almost all the Sinfonia passengers...

By Ilse van den Berg 12 Dec 2017

Image by Sopotnicki (Image Supplied)
Tourism grows in prominence as African governments position the sector in their agenda

With improved investment and aggressive positioning in both the public and the private sector's growth agenda, the sky - for destination Africa - is the limit...

By Josephine Wawira 5 Dec 2017

Capitalising on the health-conscious traveller
Capitalising on the health-conscious traveller

The year is ending on a high note, with most people checking off their lists for the achieved and not so well-done objectives set in January...

By Josephine Wawira 4 Dec 2017

Chris Lehane, head of global policy and public affairs for Airbnb © .
Airbnb in Africa for the long haul

Airbnb's Chris Lehane elaborates on how Airbnb plans to expand into Africa, comments on some of the travel and tourism trends coming up and explains how a global brand such as Airbnb remains relevant, resilient and innovative...

By Juanita Pienaar 1 Nov 2017

Airbnb's Chris Lehane and CiTi's Joshin Raghurb
Airbnb's authentic experiences boost local communities through technology

Airbnb's Chris Lehane and CiTi's Joshin Raghurbar took part in a conversation on how, through technology, tourism can generate new economic opportunities and authentic experiences...

By Robin Fredericks 26 Oct 2017

Image by Eviled
US revokes economic sanctions against Sudan: What it means for hospitality businesses

News of the revocation of economic sanctions against Sudan by the United States government is music to the ears of businesses and investors interested in Africa's third largest country...

By Josephine Wawira 18 Oct 2017

#EntrepreneurMonth: Handcrafting bespoke luxury experiences across Africa with the Holts
#EntrepreneurMonth: Handcrafting bespoke luxury experiences across Africa with the Holts

Concepts Collection creates unforgettable luxury experiences. We chat to Christina and Richard Holt to find out how it all started and what it takes to run one of the leading luxury brands in SA...

By Cari Coetzee 16 Oct 2017

Image: Susan Leggett
World tourism remains resilient despite global uncertainties

“This is the sixth year in a row that travel and tourism have outpaced the global economy, showing the sector's resilience, and the eagerness of people to continue to travel and discover new places..."

By Josephine Wawira 13 Oct 2017

#EntrepreneurMonth: At the forefront of customer feedback and online reputation management
#EntrepreneurMonth: At the forefront of customer feedback and online reputation management

How can establishments in the hospitality industry manage the masses of online reviews and reviewers out there? This is where Go Review, launched by Social Places, comes in...

By Cari Coetzee 10 Oct 2017

Hotel bookings: Reviews and seamless payment methods take lead as drivers in online purchase
Hotel bookings: Reviews and seamless payment methods take lead as drivers in online purchase

An analysis of the Q3 Customer Behavior and Online Trends released by Jumia Travel, reveals insights into customer shopping habits and forecasts predictions for online hotel bookings...

By Josephine Wawira 9 Oct 2017

Invoking debate - Q&A with Zeitz MOCAA curator Mark Coetzee
Invoking debate - Q&A with Zeitz MOCAA curator Mark Coetzee

The Zeitz Museum of Contemporary African Art has seen well over the estimated amount of visitors stream through its doors since opening this past Heritage Weekend and executive director and chief curator Mark Coetzee predicts that interest and traffic will only increase.

By Ruth Cooper 4 Oct 2017

Experiences are the new black
Experiences are the new black

It is no longer chic to be chic and wealth is not displayed anymore. Consumers are no longer buying goods; instead they are spending on experiences...

By Danette Breitenbach 22 Sep 2017

Is CRM dead in the travel industry?
Is CRM dead in the travel industry?

How can the idea of Customer Relationship Management (CRM) still be relevant in travel when today's consumers are in the driving seat and ‘manage' how and when they wish to engage with us?

By Craig Byren 20 Sep 2017

Olumara Camp (Image Supplied)
Exploring Kenya's Masai Mara through the eyes of a hotelier

Kenya boasts of diverse destinations that remain major attractions for tourists from across the world. From the classic wildlife safaris

By Josephine Wawira 14 Sep 2017

Stokpic via
Want to add a digit to your blogging income? Here's how

While social media and mass media is quick to position bloggers as social influencers and promote this profession to aspiring bloggers, the reality is that cutting it in the industry is downright difficult...

By Phindiwe Nkosi 14 Sep 2017

#THINCAfrica: Developing Africa's hospitality professionals of the future
#THINCAfrica: Developing Africa's hospitality professionals of the future

Associate Dean and Professor at ESL, Dr Achim Schmitt, participated in a panel discussion on HR and education issues in the hospitality industry at the THINC Africa conference...

By Cari Coetzee 13 Sep 2017

#InnovationMonth: Is Pruvo the hotel industry's next big disruption?
#InnovationMonth: Is Pruvo the hotel industry's next big disruption?

We received word of an Israeli startup that is causing a stir in the hotel bookings industry. Pruvo enables travellers to rebook the same hotel room for a cheaper price...

By Cari Coetzee 12 Sep 2017

#THINCAfrica: An economic rethink on domestic tourism
#THINCAfrica: An economic rethink on domestic tourism

CEO of Tourism, Sisa Ntshona shared his thoughts on global and local tourism and how we, as locals, can do our part in helping the South African economy through travelling locally...

By Robin Fredericks 12 Sep 2017

#THINCAfrica: Dealing with hotel development challenges in Africa
#THINCAfrica: Dealing with hotel development challenges in Africa

Rishabh Thapar sat down with a group of panellists at THINC Africa 2017 to discuss challenges in hotel development...

By Robin Fredericks 6 Sep 2017

The role of online travel in unlocking Africa's tourism potential
The role of online travel in unlocking Africa's tourism potential

In today's globally digital world, tourism related businesses are striving to position themselves on the online map. The travel sector is one that has, over the years, evolved in its online presence...

By Josephine Wawira 30 Aug 2017

Enver Duminy, CEO, Cape Town Tourism
Cape Town Tourism one of the top 25 tourism websites in the world

The site's user experience is outstanding, and that use of rich content such as video and tapping into global travel trends are what contribute to the site's success...

By Enver Duminy 22 Aug 2017

#WomensMonth: The woman behind Table Mountain
#WomensMonth: The woman behind Table Mountain

Wahida Parker was appointed as Table Mountain Cableway's MD in June 2016. A little more than a year later, we chat to her about her time with Table Mountain Cableway...

By Cari Coetzee 16 Aug 2017

Simone Kuhn, Business Development Manager for Africa & Indian Ocean, Carlson Rezidor Hotel Group
#WomensMonth: In the business development driving seat with Simone Kuhn

We chat to Simone Kuhn, Carlson Rezidor Hotel Group's business development manager for Africa and Indian Ocean and one of Africa's Top 100 Women in Tourism...

By Cari Coetzee 14 Aug 2017

Five things to consider when hiring a travel blogger
Five things to consider when hiring a travel blogger

Having someone skilled in the industry to tell your story can help you unearth a world full of potential guests. Here are five tips to consider before hiring a travel blogger...

By Phindiwe Nkosi 2 Aug 2017

Image: Wayhome Studio
The perfect jobs for travel enthusiasts

Is travel your everyday dose? Here are five jobs that are perfect for those wishing to venture into a more exciting career in line with their travel desires...

By Josephine Wawira 28 Jul 2017

#CSIMonth: Samara Game Reserve celebrates 20 years of rehabilitation
#CSIMonth: Samara Game Reserve celebrates 20 years of rehabilitation

This coming November Samara Luxury Private Game Reserve in the Great Karoo celebrates its 20th anniversary. We got in touch owner Sarah Tompkins to get the behind the scenes info on this unique reserve as well as their conservation efforts and upcoming developments.

By Ruth Cooper 28 Jul 2017

Boris Dzhingarov
How far can the Chinese tourism market go?

China has become the world's largest outbound tourism market in terms of volume and spending, surpassing the United States and European countries...

By Boris Dzhingarov, Issued by Monetary Library 26 Jul 2017

David Germain, Director: Africa and America's Seychelles Tourism Board and Amanda Lang, marketing manager, Alphonse Island.
Speed networking at the Seychelles Roadshow

We caught up with the director for Africa and America's Seychelles Tourism Board and marketing manager for Alphonse Island at the Seychelles Roadshow, to find out more about MICE services and its positioning within the Seychelles...

By Robin Fredericks 26 Jul 2017

Go & Travel directors from left: Dale Barrow, Sam Bradley, Duane Stacey
G&T: Grabbing the tourism industry's eye with authentic travel content

Through connecting all role players in the tourism industry, Go & Travel (G&T) ventures to find the best travel stories from around the globe and ensure they are told in an exciting and informative way...

By Cari Coetzee 18 Jul 2017

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