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IHG reveals new hotel concept in Singapore

The InterContinental Singapore Robertson Quay offers a stylish, but laid back, relaxed feel, blending seamlessly into its residential surrounds...

2 days ago

Cape Town chefs toast Halal tourism

The world's first Halal Gourmet Dining for Chefs Accreditation intends to enable participants to cater confidently to the rapidly increasing number of Halal and Muslim travellers to South Africa...

By Terry Levin 9 Oct 2017

RIP Michael Hans ‘Spatz' Sperling

Pioneering icon of the South African wine industry and patriarch of Delheim, Michael Hans ‘Spatz' Sperling, has passed away...

9 Oct 2017

#EntrepreneurMonth: Eight business tips for millennial entrepreneurs in the hospitality industry

With an increase in boutique coffee shops, edgy cafes and creative eateries, the hospitality industry is becoming increasingly competitive for the millennial generation...

2 Oct 2017

#WFconf2017: The keys to growing Cape Winelands tourism

The Business of Wine & Food Tourism Conference 2017 saw those operating in the Cape's wine, food and hospitality industries gather to glean insights from local and international specialists...

29 Sep 2017

Four Points' Best Brews trail makes stop in Nairobi for a taste of its craft beer culture

“Four Points has a love for locally crafted beers, which is why we partnered with The Big Five Breweries to sample a taste of what Nairobi has to offer."

26 Sep 2017

Tourism and travel trade joins GP Lifestyle Tourism Street Party to celebrate Gauteng

The first GP Lifestyle Tourism Street Party will be taking place this month in Gauteng, which will see the travel and tourism trade party throughout the day and into the night at the regenerated 1 Fox Street warehouse...

21 Sep 2017

Foodies meet #Brewfood - Beerhouse launches new menu and food trend

Remember a time before craft beer? Strange to think that only a few years back, your local beer options were pretty much Castle or Black Label. Now beers come artfully packaged and flavoured with anything from cinnamon to pineapple...

By Ruth Cooper 14 Sep 2017

#THINCAfrica: Developing Africa's hospitality professionals of the future

Associate Dean and Professor at ESL, Dr Achim Schmitt, participated in a panel discussion on HR and education issues in the hospitality industry at the THINC Africa conference...

By Cari Coetzee 13 Sep 2017

The Table Bay brings green consciousness to employees, educates on R&R

R&R - reuse and recycle - is at the top of Table Bay's waste management agenda and the hotel is currently running an extensive training programme to educate staff on "how".

13 Sep 2017

#THINCAfrica: An economic rethink on domestic tourism

CEO of Tourism, Sisa Ntshona shared his thoughts on global and local tourism and how we, as locals, can do our part in helping the South African economy through travelling locally...

By Robin Fredericks 12 Sep 2017

Radisson Blu Super Breakfast prompts creative social media video campaign

To showcase their new super breakfast offering, Radisson Blu launched a creative, multichannel social media video campaign inspired by the magic moments that take place around the breakfast table...

7 Sep 2017

Localisation key in Carlson Rezidor's development strategy for Africa

As a hotel group, Carlson Rezidor is constantly reconciling localisation and world-class hospitality. "It is becoming increasingly clear that we can't have one without the other.”

4 Sep 2017

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International

IHG expands resorts portfolio with four new properties in South East Asia

At the 2017 Hotel Investment Conference Asia Pacific (HICAP), InterContinental Hotels Group (IHG) announced the growth of its resort portfolio with the signing of four new properties.

9 hours ago

A close-up look at what happens when tourists and Maasai communities meet

My study of the interaction between tourists and a Maasai community raised questions about the boundaries between research, tourism and entertainment. For one thing, the local Maasai generally classify overseas visitors, whether researchers, NGO workers, businessmen or tourists, in the same category. I also found that cross-cultural interactions don't always help to break down stereotypes.

By Vanessa Wijngaarden 2 days ago

MSC Cruises' innovative surveillance system bridges gap in overboard detection

MSC Cruises has launched a new vanguard video surveillance system, which will optimise on-board security, allowing for the speediest intervention in the unlikely event a person or object falls overboard.

11 Oct 2017

#EntrepreneurMonth: At the forefront of customer feedback and online reputation management

The industry is increasingly being characterised by millennial travellers and their preferences. With the rise of the millennial traveller came an increase in online reviews - the importance of which cannot be understated as it can make or break an establishment's popularity and, therefore, its bottom line. Online reviews have come to fill a meaningful role in the industry: while travellers use online reviews as a measure that will determine a booking - or not - establishments have come to find value in these reviews as they can confirm great service or indicate where service needs attention, increase interaction with guests and consumers and, therefore, contribute significantly to guest retention.

By Cari Coetzee 10 Oct 2017

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