Why most loyalty programmes fail | Cape Town's thriving clothing and textile industry
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Tue 15 July 2025
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Takealot and Pick n Pay increase pickup points across SA

Takealot and Pick n Pay are rolling out more convenient pickup points in Pick n Pay supermarkets...

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Why most loyalty programmes fail to turn customers into lifelong fans

RIAZ GALANT

"Long-term customers have a higher lifetime value to companies, while acquiring a new customer can be between five and 25 times more expensive than retaining an existing one," writes Riaz Galant, commercial director at Achievement Awards Group... read
Cape Town is stitching together a thriving clothing industry

ALDERMAN JAMES VOS

Alderman James Vos, Mayoral Committee Member for Economic Growth, City of Cape Town, shares insights into Cape Town’s clothing and textile sector... read
Township retail and millennial consumers’ fast-food buying patterns in industry 4.0 and 5.0

LEHLOHONOLO AMOS MASITENYANE, ISSUED BY UNIVERSITY OF JOHANNESBURG - MARKETING MANAGEMENT

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