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| CRM, CX, UX |
 | WYNAND SMIT It's no secret that personalisation is essential in developing a successful customer experience. Central to that is getting to know all you can about your customer and using that information to drive the interaction... Read |
| Digital |
 | AIDAN BLUNDELL, ISSUED BY DENTSU As Google collects all this data and search query information, being able to view this data can be exceptionally valuable from a marketing and research perspective... Read |
| ESG |
 | ISSUED BY CAXTON MEDIA Caxton's local newspapers keep their surrounding communities informed about the latest happenings in the area. But their community investment goes so much further than news... Read |
| Events & Conferencing |
 | ISSUED BY WORX GROUP If you ask any experienced event planner what items top their event to-do list, we can guarantee that finding a suitable venue will be right near the top... Read |
| Marketing |
 | LARA-ANNE DERBYSHIRE Your company is planning on launching a competitive product offering to new regions that, if successful, is set to shake up the market and monumentally increase your brand awareness and profit margins across the country. The most important thing to plan your go to market strategy? Know thy customer... Read |
| Media |
 | According to the Global Communications Report, 64% of public relations professionals surveyed predict that in five years the average consumer will not be able to distinguish between news stories (earned media) and promotional content (paid media)... Read |
 | ISSUED BY SAFREA The Southern African Freelancers' Association (Safrea) has released new insights into the South African freelance landscape through its 2017-2018 SA Media Freelance Industry and Rates Report... Read |
| Online Media |
 | ANDY WALKER "Thank you. And stay woke, bitches," is not a quote you'd normally attribute to former US President Barack Obama. But filmmaker Jordan Peele just made this a reality, by using intelligent visual trickery... Read |
| OOH |
 | ISSUED BY TRACTOR OUTDOOR Tractor Outdoor has announced the return of Nour Raad to their Cape Town branch... Read |
 | ISSUED BY PROVANTAGE Outdoor Network has unveiled its 3x6m rotating digital billboard at the intersection of Hendrik Verwoerd and John Vorster Drives in Centurion, Tshwane... Read |
| Production |
LEIGH ANDREWS |
| Social Media |
 | JON RATCLIFFE Bruce Daisley is VP for Europe at Twitter, and runs the Eat Sleep Work Repeat podcast. In the last part of this three-part article, Jon Ratcliffe chatted with him about purpose, well-being, what advice he can give young students entering the industry... Read |
| Streaming |
 | ANDY WALKER One month after Scandinavian streaming service Spotify launched in South Africa, we now have an idea of what locals love listening to... Read |
| Prism Awards |
 | JESSICA TENNANT In the run-up to the 21st Prism Awards taking place on Sunday, 22 April, we chatted to this year's cohort of young judges about their fresh approach to the judging process... Read |
 | JESSICA TENNANT In the run-up to the 21st Prism Awards taking place on Sunday, 22 April, we chatted to this year's cohort of young judges about their fresh approach to the judging process... Read |
 | JESSICA TENNANT In the run-up to the 21st Prism Awards taking place on Sunday, 22 April, we chatted to this year's cohort of young judges about their fresh approach to the judging process... Read |
| International |
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 | The Lisbon Health International Festival has announced its Awareness jury panel, which is divided into four groups. Read |
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 | African Response offers market research, ongoing insights, strategic advisory & consulting, financial education programme implementation, monitoring & evaluation. Specializing in low-to-middle-income consumers. |
| Quotes |
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Oscar Wilde "Experience is simply the name we give our mistakes." |
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 | TOM JACKSON These are exciting times for the African tech space, but which ecosystem is the best place to launch or invest in a startup? Read |
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