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×Tamzen Vollenhoven
Goals and Ambitions
To continue to maintain a high standard of work and strive to achieve a degree of excellence in whatever I attempt. I consider myself stable, reliable, ethical, strongly motivated and committed.
After 3 years of arranging monthly staff events, year-end functions, as well as a few social events, I have decided to follow my passion in events co-ordinating and management.
I have recently completed a short course in Events Management.
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Show profile Hide profileE-Commerce and Logistics Administration, Rectron Pty Ltd, Milnerton, Cape Town Current
•Assisting the key account managers with loadsheets for online / e-commerce customers, as well as providing exclusive deals to various online customers, to help promote a particular brand. Providing updated stockfiles on daily basis.
• Managing sales back orders and ordering stock from our JHB HQ as well as direct orders from certain vendors. Following up on shipments and receiving of stock onto our system. Arranging interbranch orders for Cape Town sales from other branches. Managing the logistics of all incoming stock, including container shipments and direct shipments to clients.
•Assisting with day-to-day admin functions, sales queries, vendor and/or product related queries, finding solutions to problems, as well as sending necessary stock reports and back order reports.
Product Specialist, Rectron Pty Ltd, Milnerton, Cape Town 03/03/2014 - 17/11/2014
•Promoting the brands into the market and reach required targets. Ensuring that we have sufficient stock in our warehouse to reach these targets. Monitoring and controlling aging stock. Set-up special market days with sales including planning and executing incentive campaigns with internal sales. Provide product training to internal sales on new release products, and / or where sales require additional help and knowledge to sell particular products. Monitoring and tracking of client incentives.
• Monitoring run-rates on items and ordering stock from our JHB HQ as well as direct orders from certain vendors. Following up on shipments and receiving of stock onto our system.
• Assisting with day-to-day admin functions, sales queries, vendor and/or product related queries, finding solutions to problems.
•Assisting the key account manager with loadsheets for online / e-commerce customers, as well as providing exclusive deals to various online customers, to help promote a particular brand.
Warranty Claims Consultant, Rectron Pty Ltd, Milnerton, Cape Town 03/04/2006 - 28/02/2014
•Monitoring incoming and pending job repairs, Customer Quotations for repairs, Billing, Payments and Credit Returns, Monthly Billing Target Reporting, Assisting with front counter returns.
•Customer Quotations, Customer Follow-Up, Spares Ordering, Order Processing, Supplier Warranty Claims, Receiving Spares Stock, Allocating Stock, Spares Stock Control, Job Tracking Reports,
•Sony Service Centre Job Tracking Reporting via Excell and/or Online Based System in the form of Daily KPI Reporting. Online Job Processing, Warranty Claims, Exchanges, Authorisations, Quotations, Customer Billing, Customer Follow-Up, Spares Ordering, Receiving Spares, Spares Stock Control, Technician Job Reporting Control, Monthly Warranty Claim Reporting, Present with Stock and Reporting Audits, Direct liaison with suppliers in Johannesburg and Dubai.
Education and Qualifications
•Senior Certificate, Grade 12, Muizenberg High School, Cape Town
•Events Management Certification, UCT Get Smarter Online Course
Achievements and Internal Training
•Toshiba Notebook Training, Rectron Pty Ltd, Cape Town
•Excellence in Customer Service, Rectron Pty Ltd, Cape Town
•Sony Vaio New Product Training, Sony South Africa Pty Ltd
•UGR Representative Rectron Pty Ltd, Cape Town
- Uplifting staff morale and motivation within the workplace
- Arranging monthly staff events / fun days
- Planning and executing annual staff functions
E-Commerce and Logistics Administration, Rectron Pty Ltd, Milnerton, Cape Town Current
•Assisting the key account managers with loadsheets for online / e-commerce customers, as well as providing exclusive deals to various online customers, to help promote a particular brand. Providing updated stockfiles on daily basis.
• Managing sales back orders and ordering stock from our JHB HQ as well as direct orders from certain vendors. Following up on shipments and receiving of stock onto our system. Arranging interbranch orders for Cape Town sales from other branches. Managing the logistics of all incoming stock, including container shipments and direct shipments to clients.
•Assisting with day-to-day admin functions, sales queries, vendor and/or product related queries, finding solutions to problems, as well as sending necessary stock reports and back order reports.
Product Specialist, Rectron Pty Ltd, Milnerton, Cape Town 03/03/2014 - 17/11/2014
•Promoting the brands into the market and reach required targets. Ensuring that we have sufficient stock in our warehouse to reach these targets. Monitoring and controlling aging stock. Set-up special market days with sales including planning and executing incentive campaigns with internal sales. Provide product training to internal sales on new release products, and / or where sales require additional help and knowledge to sell particular products. Monitoring and tracking of client incentives.
• Monitoring run-rates on items and ordering stock from our JHB HQ as well as direct orders from certain vendors. Following up on shipments and receiving of stock onto our system.
• Assisting with day-to-day admin functions, sales queries, vendor and/or product related queries, finding solutions to problems.
•Assisting the key account manager with loadsheets for online / e-commerce customers, as well as providing exclusive deals to various online customers, to help promote a particular brand.
Warranty Claims Consultant, Rectron Pty Ltd, Milnerton, Cape Town 03/04/2006 - 28/02/2014
•Monitoring incoming and pending job repairs, Customer Quotations for repairs, Billing, Payments and Credit Returns, Monthly Billing Target Reporting, Assisting with front counter returns.
•Customer Quotations, Customer Follow-Up, Spares Ordering, Order Processing, Supplier Warranty Claims, Receiving Spares Stock, Allocating Stock, Spares Stock Control, Job Tracking Reports,
•Sony Service Centre Job Tracking Reporting via Excell and/or Online Based System in the form of Daily KPI Reporting. Online Job Processing, Warranty Claims, Exchanges, Authorisations, Quotations, Customer Billing, Customer Follow-Up, Spares Ordering, Receiving Spares, Spares Stock Control, Technician Job Reporting Control, Monthly Warranty Claim Reporting, Present with Stock and Reporting Audits, Direct liaison with suppliers in Johannesburg and Dubai.
Education and Qualifications
•Senior Certificate, Grade 12, Muizenberg High School, Cape Town
•Events Management Certification, UCT Get Smarter Online Course
Achievements and Internal Training
•Toshiba Notebook Training, Rectron Pty Ltd, Cape Town
•Excellence in Customer Service, Rectron Pty Ltd, Cape Town
•Sony Vaio New Product Training, Sony South Africa Pty Ltd
•UGR Representative Rectron Pty Ltd, Cape Town
- Uplifting staff morale and motivation within the workplace
- Arranging monthly staff events / fun days
- Planning and executing annual staff functions
