Miles Biggs
I am seeking to combine my diverse marketing, writing & information management skills with my business development & client relationship abilities to be a part of the decision making in re-thinking, reshaping & rewiring organisations I most admire.
Through my contribution I want to give your company, your brand, people and consumers purpose that does good in the world & profits the organisation. I am interested in applying my skills in various industries, not just the financial industry.
July 2009 to date
NATIONAL FUNDING BUSINESS INTELLIGENCE INFORMATION ANALYST -
INVESTEC PRIVATE BANK
From July 2009 took ownership of solutions for information delivery and analysis within the South Africa (SA) Private Bank Cash Investments business to deliver their strategy, developing an intimate knowledge of the SA Private Bank business area and IT reporting systems and demonstrating Funding expertise & the core competencies of change control, business analysis and project management.
In January 2017, I moved to a wider role servicing the United Kingdom (UK) Private Bank Business (from SA), including their Funding, Lending, Card, Shared Services and Call Centre Information needs.
Fulfilled multiple roles - Primarily an Information Analyst (i.e more business, rather than very technically focused), but also regularly performed Data Analyst, Business Analyst and Project Management roles.
May 2005 - July 2009
CONSULTANT:
KITSO CONSULTING - the Consulting Division of RENNIES CORPORATE TRAVEL
Internal Clients:
• Divisions of Kitso Consulting (Managers, Business Analysts, Data Analysts)
• Rennies Travel Management (Directors, General Managers, Business Intelligence, Marketing Management, IT & E-commerce Division, Account Management, New Business Sales, Human Resources, Operations)
• HRG (Rennies Global Partner), BidTravel (Bidvest Group)
External Clients: Absa/Barclays, Sasol, Deloitte & Touche, KPMG, PWC, Ericsson, Engen, Shell, Volvo, Tullow Oil
As a consultant I performed various core functions, including:
1) MARKETING SPECIALIST
2) BUSINESS ANALYST
3) AFRICA TRAVEL RISK SPECIALIST
4) TRAINER
December 2003 - April 2005
LEAD DATA ANALYST:
KITSO CONSULTING - the Consulting Division of RENNIES TRAVEL
• Analysed travel data for portfolio of over 50 top blue chip SA corporate clients.
• Developed templates and statistical methodology for Corporate Travel Reviews and Executive Summaries.
• Data consolidation for African HRG partners, third party suppliers and clients such as Absa/Barclays.
• Created Rennies Travel National Data Analysis Review.
• Data cleaning, Process automation, advanced corporate agreement tracking, benchmarking, spend analyses, cost savings analyses, financial transaction reports.
February 2003 - November 2003
KEY ACCOUNT MANAGER:
RENNIES TRAVEL - a major BIDVEST Corporate Travel Management Company
Client Portfolio: Truworths, Investec, Juta, De Beers, CSC, Smit Marine, Creda Press, Levis, Coronation Asset Management, Quaystone Investments, Ninham Shand, Topics, Oceana Group, Atlantis Foundries.
I was responsible for maintaining a successful business relationship with strategically key Clients, by providing:
Data Analysis Customised monthly and ad hoc report compilation, analysis, presentation.
Quarterly Reviews Data integration, analysis of trends, presentation, recommendations.
Financial Management Calculation & reconciliation of management fees, cost savings initiatives.
Administration Operations & accounting integration with clients
Supplier Negotiations Airline, car, hotel agreements
Strategic Intent Customer retention, revenue monitoring & growth
Relationship Management Strategic, multi-level relationship building. Organising/presenting workshops, product educationals & monthly meetings. Complaint & query handling - ensuring service excellence. Newsletters, industry & product updates.
Internal Relationships Building synergy between ops, accounts & management departments.
E-commerce Integrating solutions customised to clients' needs and operational structure
January 2002 - November 2002
MANAGER: ASCOT UPHOLSTERY - A small business producing exclusive furniture.
As a small business manager, I intensively used and developed the whole range of my business skills:
Strategy
Marketing
HR
Production
Administration
July 2009 to date
NATIONAL FUNDING BUSINESS INTELLIGENCE INFORMATION ANALYST -
INVESTEC PRIVATE BANK
From July 2009 took ownership of solutions for information delivery and analysis within the South Africa (SA) Private Bank Cash Investments business to deliver their strategy, developing an intimate knowledge of the SA Private Bank business area and IT reporting systems and demonstrating Funding expertise & the core competencies of change control, business analysis and project management.
In January 2017, I moved to a wider role servicing the United Kingdom (UK) Private Bank Business (from SA), including their Funding, Lending, Card, Shared Services and Call Centre Information needs.
Fulfilled multiple roles - Primarily an Information Analyst (i.e more business, rather than very technically focused), but also regularly performed Data Analyst, Business Analyst and Project Management roles.
May 2005 - July 2009
CONSULTANT:
KITSO CONSULTING - the Consulting Division of RENNIES CORPORATE TRAVEL
Internal Clients:
• Divisions of Kitso Consulting (Managers, Business Analysts, Data Analysts)
• Rennies Travel Management (Directors, General Managers, Business Intelligence, Marketing Management, IT & E-commerce Division, Account Management, New Business Sales, Human Resources, Operations)
• HRG (Rennies Global Partner), BidTravel (Bidvest Group)
External Clients: Absa/Barclays, Sasol, Deloitte & Touche, KPMG, PWC, Ericsson, Engen, Shell, Volvo, Tullow Oil
As a consultant I performed various core functions, including:
1) MARKETING SPECIALIST
2) BUSINESS ANALYST
3) AFRICA TRAVEL RISK SPECIALIST
4) TRAINER
December 2003 - April 2005
LEAD DATA ANALYST:
KITSO CONSULTING - the Consulting Division of RENNIES TRAVEL
• Analysed travel data for portfolio of over 50 top blue chip SA corporate clients.
• Developed templates and statistical methodology for Corporate Travel Reviews and Executive Summaries.
• Data consolidation for African HRG partners, third party suppliers and clients such as Absa/Barclays.
• Created Rennies Travel National Data Analysis Review.
• Data cleaning, Process automation, advanced corporate agreement tracking, benchmarking, spend analyses, cost savings analyses, financial transaction reports.
February 2003 - November 2003
KEY ACCOUNT MANAGER:
RENNIES TRAVEL - a major BIDVEST Corporate Travel Management Company
Client Portfolio: Truworths, Investec, Juta, De Beers, CSC, Smit Marine, Creda Press, Levis, Coronation Asset Management, Quaystone Investments, Ninham Shand, Topics, Oceana Group, Atlantis Foundries.
I was responsible for maintaining a successful business relationship with strategically key Clients, by providing:
Data Analysis Customised monthly and ad hoc report compilation, analysis, presentation.
Quarterly Reviews Data integration, analysis of trends, presentation, recommendations.
Financial Management Calculation & reconciliation of management fees, cost savings initiatives.
Administration Operations & accounting integration with clients
Supplier Negotiations Airline, car, hotel agreements
Strategic Intent Customer retention, revenue monitoring & growth
Relationship Management Strategic, multi-level relationship building. Organising/presenting workshops, product educationals & monthly meetings. Complaint & query handling - ensuring service excellence. Newsletters, industry & product updates.
Internal Relationships Building synergy between ops, accounts & management departments.
E-commerce Integrating solutions customised to clients' needs and operational structure
January 2002 - November 2002
MANAGER: ASCOT UPHOLSTERY - A small business producing exclusive furniture.
As a small business manager, I intensively used and developed the whole range of my business skills:
Strategy
Marketing
HR
Production
Administration