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• Managing Medical Practitioners Portfolio [specifically based in Private practice], placing them on our online directory.
• Monitoring agent's performance and provide training via:
? Daily Productivity
? One on One coaching
? Team coaching through weekly meetings
? KPI's
? Weekly reviews
? Quality Assessments
• Human Resource ad hoc activities
? Application of Leave
? Employment Contracts revision
? Recruitment & Selection
? Training and Development
• Initiating and establishing an infrastructure designed to expand practitioners online marketing needs, cross selling to subscribing clients via setting up and actioning of communicational broadcasts to gain interest (generating leads).
• Motivating team work as a single driving unit towards a common objective. Developing incentive schemes for top performer per week and monthly
• Implementing policies and procedures to align with operational policies and procedures
• Compiling Intelligence reports whereby agents can capitalize in their daily operations, including weekly, monthly and annual targets, per agent
• Ascertain that the culture of the business is favorably maintained through information quality, customer service and adding value