I have worked for Vodacom as call centre agent for 15 months. My role was to answer calls and assist customers with cell phone queries and i was escalating to technical department when there is a need.
I move to Sataxi finance (financial institution) almost 3 years where i started as a call centre agent then i was appointed as term extension clerk, where i was dealing with client account and also liaising with dealers and other department within the company ensuring the availability of stocks and informing them on the status of applications. This role included typing, filling, answering calls frequently, contract extension, basic debt review matters, consultation, escalating to other departments.
i worked ng for bytes as a call center agent from March 2014 to May 2014.
i also worked as a sales consultant at verimark .
Currently im a product consultant for Samsung in the Consumer Electronics division.
I have worked for Vodacom as call centre agent for 15 months. My role was to answer calls and assist customers with cell phone queries and i was escalating to technical department when there is a need.
I move to Sataxi finance (financial institution) almost 3 years where i started as a call centre agent then i was appointed as term extension clerk, where i was dealing with client account and also liaising with dealers and other department within the company ensuring the availability of stocks and informing them on the status of applications. This role included typing, filling, answering calls frequently, contract extension, basic debt review matters, consultation, escalating to other departments.
i worked ng for bytes as a call center agent from March 2014 to May 2014.
i also worked as a sales consultant at verimark .
Currently im a product consultant for Samsung in the Consumer Electronics division.