Bizcommunity.com

Create/update your MyBiz Profile on Bizcommunity and win!

[Issued by Bizcommunity.com] Create or update your MyBiz Profile on Bizcommunity.com before 30 June 2013 and stand a chance to WIN an awesome GoPro camera and accessories worth over R6000! 18 Jun 2013 12:09

Bizcommunity.com

How to contribute to Bizcommunity, from op-ed pieces to news

[Issued by Bizcommunity.com] Bizcommunity.com has now expanded its operations into 16 new sectors and will soon venture into another 17, providing a whole new range of target audiences for advertisers. The most critical aspect of this is the quality of content and this is a formal invitation to you to become a recognised contributor on Bizcommunity. 3 Oct 2011 14:57

[2013 trends] SA's youth trend-o-meter

[HDI Youth Marketeers Team] Young South Africa is savvier than ever before. If you are looking for a smart and discerning prosumer, this group of kids, teens and young adults will give you more kicks than you've ever bargained for. They know just what they are looking for from any brand, and this makes them that much more satisfying to please. Here are a few trends to look out for in 2013. 31 Jan 2013 11:30

[2013 trends] Out-of-the-box branding

[HKLM Exco Team] No, the concepts of "tribalism", "gamification" and "engagement" aren't a promo for the latest computer game, but are in fact the trends that will characterise the way companies and consumers interact in 2013. 31 Jan 2013 12:33

Airtel wins at Ghana Telecoms Awards

Airtel Ghana has been recognised with two awards for its Customer Care and Mobile Broadband Services respectively. The awards, Best Customer Care and Best Mobile Broadband Service of the Year were handed to Airtel at the 3rd Ghana Telecoms Awards 2013 organised by Mobile World magazine at a ceremony in Accra, Ghana. 3 Jun 2013 12:20

Analysing the CRM needs of a midsize business

[Paul Anderson] NEWARK, US: CRM is key to any business's success, so how does one analyse the CRM needs of a midsize business to ensure that business will succeed and grow? 2 Apr 2013 11:24

UBA launches tourism paycard in Nigeria

United Bank for Africa Plc, has introduced UBA Tourism Paycard in Nigeria. 27 Jun 2008 13:16

Stratplanning

Strat planning for client service and non-planners: Cape Town, 10 April

[Issued by Stratplanning] The role of client service is a challenging one. It begins with a client brief that needs to be translated into a creative brief which results in the work presented to the client. It's an ideal scenario for the 'broken telephone' effect, making the client service role a stressful one that can easily degrade into "being the best messenger you can be". But that's not what you're employed to do - your job is to add value - and enjoy doing so. 3 Apr 2013 11:12

Bizcommunity.com

Bizcommunity launches new dedicated sectors, newsletters

[Issued by Bizcommunity.com] Bizcommunity.com - South Africa's largest online B2B publisher - is set to grow even more with the introduction of 16 new content channels, with weekly newsletters, as from yesterday Tuesday, 20 September 2011. 20 Sep 2011 15:45

Zain Nigeria's call centre commences operations

ABUJA: The newly built call centre established by Zain Nigeria in Abuja has commence operations. The facility has started taking calls from customers and plans to be formally commissioned in the coming weeks. 29 Jul 2009 10:13

NCC scores Airtel high in quality of service

Barely two weeks after launching a robust network campaign in demonstration of its extensive network coverage in Nigeria, industry regulator, the Nigerian Communications Commission (NCC) has scored Airtel high in key Quality of Service parameters, saying the leading telecoms operator has met all targets in Key Performance Indicator (KPI) Measurements carried out in December 2012. 22 Apr 2013 10:35

Etisalat wins NCC Awards for service, customer care

Nigeria's growing telecommunications service provider, Etisalat has received two awards from the industry regulator, the Nigerian Communications Commission (NCC). The awards are for Excellent Service and Effective Collaboration with the Consumer Affairs Bureau to Ensure Access to Customer Care Helpline, and for Regular Attendance and Effective Participation at all NCC outreach programmes. 19 Nov 2012 12:24

Nigeria's LASAA boosts stakeholder engagement with Skype

Lagos State Signage and Advertisement Agency, reportedly Nigeria's first structured outdoor media regulator, is set to introduce Skype video as part of steps to improve customer engagement and delivery of its services to stakeholders. 26 Sep 2012 10:36