Many a retailer will sing to the tune of "The customer is always right", but not a lot actually live the phrase, much less invest any time or innovation in it. Luckily for you and I, this age of short-term vision is drawing to a close. Retailers can no longer put us in the consumer-only box - they have to take on a more human approach in reaching their sales targets.
By Sindy Peters 5 Dec 2013 10:35
Woolworths said on Tuesday, 5 November, that it had signed agreements to purchase its franchise businesses in Botswana‚ Namibia‚ Swaziland and Ghana.
By Zeenat Moorad 6 Nov 2013 10:46
Africa's growing middle class has expensive tastes and research by Bain & Company suggests that luxury goods sales will increase by 11% this year - demonstrating the continent's potential for upmarket goods.
By Zeenat Moorad 5 Nov 2013 09:50
African markets to the northern parts of SA are proving lucrative for local fruit and vegetable retailers, with business accounting for at least 10% of turnover for the sector.
By Shannon Sherry 16 Aug 2013 11:15
E-commerce in Africa has grown dramatically over the past year, says Robin Philip of payment services provider PayGate, and is now in a position to support the massive consumer boom that's happening across the continent.
2 Jul 2013 09:46
The approval of the Wal-Mart/Massmart deal will go down as the highlight of the retail sector in 2011.
By Zeenat Moorad 6 Jan 2012 08:19
NEW YORK, US: Global online consumer confidence fell for the seventh consecutive quarter as confidence in 31 of 56 global markets measured declined, according to from Nielsen, a leading global provider of insights and analytics into what consumers watch and buy.
9 Nov 2011 09:36
TransUnion, a global credit and information management organisation, has acquired majority shareholding in CRB Holdings Limited, signifying its bold expansion steps into Africa.
By Gregory Gondwe: @Kalipochi 28 Oct 2011 11:19
The global payment service company, Western Union, announced yesterday 23 August 2011 that it plans to expand its global agent network to Namibia.
24 Aug 2011 09:16
CAPE TOWN: The first phase of setting up a free trade area across 26 countries in Africa is expected to come into effect in three years, trade and industry minister Rob Davies said on Monday, 13 June 2011.
14 Jun 2011 12:00
Bidvest Namibia, the commercial services and fishing business, announced late last week that its public offer of 50 719 000 ordinary shares had been oversubscribed. Applications for 54 809 716 shares came in from 676 applicants.
26 Oct 2009 06:34
The Jet Community Awards, southern Africa's popular grassroots community awards programme, is open for entries once again to those extraordinary organisations and individuals who dedicate their time and energy to the upliftment of their local communities. Now in its sixth year, there's R1 million in prize money on offer and entries are being accepted from South Africa, Botswana, Namibia, Lesotho and Swaziland.
10 Apr 2008 14:40
Only one African retailer other than those out of South Africa has achieved a world ranking - and that retailer is in Kenya.
By Carole Kimutai 20 Jun 2007 11:47
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