Many a retailer will sing to the tune of "The customer is always right", but not a lot actually live the phrase, much less invest any time or innovation in it. Luckily for you and I, this age of short-term vision is drawing to a close.
By Sindy Peters 5 Dec 2013 10:35
The fourth annual PwC South Africa Entertainment and Media Outlook was launched recently and I caught up with Vicki Myburgh, Entertainment & Media Industries Leader for PwC Southern Africa.
By Danette Breitenbach 29 Nov 2013 15:01
The African Media Leaders Forum in Addis Ababa last week ended on a weak note: Politicians want the media to generate a new, positive African narrative.
By Anton Harber 15 Nov 2013 06:33
Y&R is committed to having 20 agencies on the African continent by 2015. Leading the charge to achieve this is Yossi Schwartz, chairman of Y&R South Africa.
By Danette Breitenbach 5 Sep 2013 05:42
90% of success is just 'pitching up'. Be there and you will be relevant, right? Not in Namibia. The South Africans seem to have taken a rather arrogant view. "We dominate from our strategy and buying power" is how one agency put it. Understandably so; they can show client value without having to get outside of their comfort zones.
By Tatenda Chiweshe 31 Aug 2012 09:30
Anthony Kasunda, the chairperson of the Malawi chapter of the Media Institute of Southern Africa (MISA-Malawi) has been elected chairperson of the MISA Regional Governing Council (RGC) at the 2012 Annual General Meeting (AGM) held on 29 July 2012, at the Indaba Hotel and Conference Centre in Fourways, Johannesburg, South Africa.
By Gregory Gondwe 31 Jul 2012 11:38
A new research study has found that SA has some of the least affordable prepaid mobile tariffs on the continent and is falling behind many of its neighbours because of high wholesale call rates between operators.
By Craig Wilson 13 Apr 2012 09:52
TransUnion, a global credit and information management organisation, has acquired majority shareholding in CRB Holdings Limited, signifying its bold expansion steps into Africa.
By Gregory Gondwe 28 Oct 2011 11:19
Despite having 3% of the population earning an income viable for mortgage and 10.8% earning between US$10-20 per day, the UN Habitat says about 40.3% of Africans still live in slums. Inadequate and overcrowded dwellings, mostly without clean water, electricity and proper sanitation, line the streets of major cities as the population grows, banks close their doors on the poor and corruption infests the housing sector.
By Issa Sikiti da Silva 12 Sep 2011 12:18
Western Union, the multinational company specialised in money transfer, is celebrating its 160th anniversary by launching a global online network - a Facebook-linked platform meant to hunt for the most networked person in the world. The South African launch took place yesterday, Thursday 4 August 2011, in Rosebank simultaneously with Ghana, Kenya and Morocco.
By Issa Sikiti da Silva 5 Aug 2011 12:05
Neo@Ogilvy's global CEO, New-York based Nasreen Madhany, has been visiting South Africa for a corporate summit, where she talked up the role emerging markets will play in the future profitability of her company.
By Herman Manson 5 Jul 2011 13:30
The events and developments of the past six months in Africa have demonstrated that the rise of social media has not only revolutionised the business environment, but also redefined the political scene by shaking the foundation of dictatorship, lack of service delivery and corruption for the first time since the dawn of independences.
By Issa Sikiti da Silva 5 Jul 2011 10:14
"African people - like me - are completely disillusioned with the performance of their leaders because of what they have done and what they are doing, and for me these people should not be called leaders, but rather the elite," Moeletsi Mbeki, brother of former South African president Thabo Mbeki and chairman of the SA Institute of International Affairs, said, speaking at the CNN-MultiChoice media forum currently taking place in Bryanston, Johannesburg, on Friday, 24 June 2011.
By Issa Sikiti da Silva 24 Jun 2011 11:56
South Africa has emerged as the most valuable nation brand on the African continent in 2011, scoring a value of US$149.7 billion, distantly followed by Egypt (US$79.2 billion) and Nigeria (US$56 billion) in third place, while MTN is voted Africa's most valuable corporate brand, according to a UK-based Brand Finance study's findings released today, Wednesday 25 May 2011, in Johannesburg by the Brand Leadership Academy.
By Issa Sikiti da Silva 25 May 2011 13:45
A billion Africans and 50 million bank accounts. In South Africa, credit cards are used by only 16.5% of the population (2008). No African country comes close to 1% of total retail spend spent online - the magic figure which constitutes the tipping point for digital retail growth. No wonder, then, that the ecommerce market in Africa hasn't bloomed.
By Herman Manson 12 May 2011 18:55
South Africa, the continent's largest economy and ranked 32nd globally in business tourism, is aggressively marketing its African portfolio to boost tourism numbers and revenues amid a steady increase in spend and visitors coming from Africa, in particular Angola, Zimbabwe and Nigeria.
By Issa Sikiti da Silva 9 May 2011 12:52
SADC countries, home to about 280 million people, contribute a modest 2% to the global tourism market despite boasting amazing tourist destinations and having 'solid' marketing strategies in place. RETOSA, a permanent SADC body tasked to develop tourism in the region through effective marketing, met in Durban, South Africa, during the 2011 Tourism Indaba to plot the way forward in removing barriers hampering tourism growth and development in the region.
By Issa Sikiti da Silva 9 May 2011 11:29
As concern mounts over the fate of Anton Hammerl, a South African photographer missing in Libya alongside two US journalists and one Spanish photographer, the Presidency said yesterday, Wednesday, 20 April 2011, that President Jacob Zuma has been briefed on the attempts made by the SA mission in Libya to locate Hammerl. Reports from Washington DC also suggest that the White House is very concerned about their well-being and it is trying hard to assist them in any way it can.
By Issa Sikiti da Silva 21 Apr 2011 11:10
A global study conducted by TNS Research Surveys shows that South Africans' unconditional love for handsets - more than content as it is in developed markets - is beginning to change and will even shift faster as bandwidth improves, and as cheaper smartphones appear on the market - probably from China.
By Issa Sikiti da Silva 21 Apr 2011 09:37
Internationally recognised as Women's History Month, March 2011 has seen South Africa benefit from top international and local speakers at women's events in Johannesburg.
By Gwen Watkins 16 Mar 2011 11:25
The fundamental reason that many African governments ban and harass the media has more to do with personal connotations than other issues, Kenya's Henry Maina, director of Article 19 Eastern Africa, told delegates at the two-day Regulations and Rights media conference last week in Johannesburg.
By Issa Sikiti da Silva 16 Mar 2011 10:22
There is some substantiated regulation of what the media can do and what it cannot do, but the balance must be struck between what the law has prescribed and freedom of expression, Prof Dario Milo, Wits University media law visiting professor and Webber & Wentzel partner, said last week in Johannesburg at the two-day Regulations and Rights media conference.
By Issa Sikiti da Silva 15 Mar 2011 14:01
As governments across the African continent come under increasing pressure from critical media, 'vulture' ruling parties believe the only way to deal with this 'surrogate opposition' is to regulate it through statutory mechanisms that will eventually dent its wayward reporting. But some African voices of reason, such as Zambia's Fred M'membe, argue that the restriction of good media never produces good media.
By Issa Sikiti da Silva 14 Mar 2011 10:50
Due to the lack of a strong and united political opposition, the media in Africa, at least those that are critical of government policies, becomes a powerful force called a surrogate opposition, Prof Tawana Kupe, dean of faculty of humanities at Wits University, said this week in Johannesburg.
By Issa Sikiti da Silva 11 Mar 2011 10:29
Until 1992, journalists and editors in Ghana, and the independent media in general, have suffered a lot at the hands of undemocratic regimes, which cracked down on critical reporting and imposed strict restrictions limiting media freedom. As a new, liberal constitution was being written in 1992, media activists came out guns blazing, demanding that media suffering end and reporting become free. [view twitterfall]
By Issa Sikiti da Silva 10 Mar 2011 10:06
The Dag Hammarskjöld Scholarship Fund for Journalists is now accepting applications from professional journalists from developing countries for its 2011 Fellowship Program. The application deadline is 6 April 2011.
By Carole Kimutai 10 Mar 2011 08:19
As the independent media in Africa is engaged in a fierce battle against repressive and not-so-democratic governments keen to sweep their corrupt wrongdoings under the carpet, the issue of self-regulation has become almost like a daily bread in many parts of the continent. [view twitterfall]
By Issa Sikiti da Silva 10 Mar 2011 08:07
The right of access to information is being hampered in many parts of the world, especially in Africa, by government officials wary of journalists' desire to 'embarrass' them, and the state's 'insincere' reason of hiding behind the issue of national security. This emerged today, Wednesday, 9 March 2011, at the Regulations and Rights media conference at Wits University in Johannesburg. [view twitterfall]
By Issa Sikiti da Silva 9 Mar 2011 13:17
The state of education in many parts of the world and Africa, especially in zones in conflict, is appalling, miserable and in bad shape, according to a 2011 UNESCO Global Monitoring Report set to be released today, Tuesday, 1 March 2011 in New York.
By Issa Sikiti da Silva 1 Mar 2011 11:40
The problem that we face in South African commerce right now is that very few top CEOs know what SEO, or what SEM marketing entails. Some might say, "well that's because it's not important, and how can it result in sales?" Hmmm, this attitude would make you look foolish in front of a company (competitor) that has grasped the potential which Google, Yahoo and other search engines present.
By Shaune Jordaan 1 Mar 2011 11:24
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