Most financial services providers don't understand the real needs and aspirations of low-income customers. Find out how companies used a human-centred design approach to succeed at the BoP.
Knowledge Resources 21 Jun 2016
Niel Koekemoer and Werner Janse van Rensburg are the winners of the First National Bank (FNB) and PayPal award for the most innovative application using PayPal's payment platform.
25 Oct 2010
Telecommunications form a vital part of doing business today, and in many organisations the cost of this can be in excess of 2% of the company's turnover, or even more in organisations that spend time proactively contacting customers and prospects.
Steven Woods 25 Oct 2010
Most small to medium companies have chosen their accounting firms based on price and, quite often, the company's ability to minimise tax payments. The smart business owner, however, will need to look at other key indicators if they want to minimise their own risk exposure.
25 Oct 2010
FNB released the latest statistics on the building industry yesterday 20 October 2010 for the period up to 31 August 2010.
22 Oct 2010
The Stables Wine Estate, KwaZulu-Natal, has launched Adopt-A-Row, which gives people the chance to become "custodians", having their own little piece of a vineyard in Africa.
20 Oct 2010
ORANGE, US: Secure Payments Systems (SPS), a national leader of value-added payment services and transaction processing in the US and Canada, has announced that it has become the first direct processor of Street Savings mobile marketing products.
20 Oct 2010
A research report released this week by Econometrix shows the ANC's proposed budget for a National Health Insurance (NHI) scheme requires exceptionally high economic growth of 7% per annum and, if implemented in its current form, could squeeze out other forms of spending such as education, housing and productive infrastructure.
20 Oct 2010
FNB Life, one the fastest growing businesses in the FirstRand Group, has appointed Dushen Naidoo as CEO, formerly the divisional director in charge of product management within Retail SA at Liberty Life with 12 years' experience in corporate and retail banking.
19 Oct 2010
From 1 January 2011, medical aid rates of Liberty Medical Scheme will go up by an average of 12.8%. According to Andrew Edwards, executive principal officer at Liberty Medical Scheme, "The increase was influenced by aspects such as practitioner costs and medical technology, which comes at a high price every time there are advancements; not forgetting that the profitability and future sustainability of the scheme also plays a role."
18 Oct 2010
NEW YORK, US: The United States continues to lead the world in global image, according to GfK Roper Public Affairs & Corporate Communications, a division of GfK Custom Research North America and Simon Anholt, the leading policy advisor.
15 Oct 2010
NEW YORK, US: Global ad spend increased 12.8%* in the first six months of 2010 when compared with the same period in 2009 and totalled 238 billion USD - driven by booming emerging markets and a return to double-digit ad spending in automotive, durables, fast moving consumer goods (FMCG), financial services, and telecommunications.
12 Oct 2010
Over the past eight months, the National Credit Regulator's debt review Task Team conducted an extensive consultation with debt counsellors, credit providers and payment distribution agents (PDA). It released its report yesterday 27 July 2010 with proposed improvements in the debt counselling process.
28 Jul 2010