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The changing role of the CIO: driving innovation
The changing role of the CIO: driving innovation

Considering that IT touches almost every aspect of business operations, the CIO and his leadership team are in the unique position to identify innovation opportunities across the enterprise and develop rapid and aggressive 'digitalisation' strategies.

By Tony Willis 30 Oct 2014 13:58

There's no code like the low code
There's no code like the low code

The growing need for mobile and web applications is driving development teams away from hand-coding to a new breed of application platforms. They are moving to platforms that accelerate app delivery across a multi-channel environment and that includes mobile and web applications.

30 Oct 2014 08:45

The evolution of the contact centre
The evolution of the contact centre

It may be surprising to learn that the first Private Automated Business Exchanges (PABX) were used to handle large volumes of customer queries in the mid-1960s. Initially, the contact centre was strictly an environment where people could phone in for assistance. Six decades later, its function has evolved and contact centres are now so fundamental to consumer businesses that they are driven by IT innovation and strategic conceptualisation.

29 Oct 2014 13:48

2014 Sunday Times Top 100 Companies results out
2014 Sunday Times Top 100 Companies results out

For the second consecutive year, Coronation Fund Managers has been named Top Company in the annual Sunday Times Top 100 Companies Awards. The ceremony took place in Sandton on Tuesday night, 28 October.

29 Oct 2014 09:47

Duaan Dekker
Honing your competitive edge

Another new competitor. Where do they get all these programmers? Why am I only learning about this now? Are they an immediate threat? How is this even possible? These thoughts and more are whizzing through my brain as I glide through the local gym's swimming pool. It has been a long day with quite a few unexpected (and sometimes frustrating) surprises...

By Duaan Dekker 28 Oct 2014 15:46

Steven Cohen
How the cloud helps SMEs tidy up the IT mess

Cloud back-up provider IronTree estimates that one in five South African small and medium-sized enterprises (SMEs) experience some form of data loss once a year, most commonly as a result of accidents and natural disasters, data corruption, or theft of computing devices.

By Steven Cohen 28 Oct 2014 15:36

Driving transformation through innovation for public sector service delivery
Driving transformation through innovation for public sector service delivery

Service delivery is at the heart of the government's mandate, and technology is a key enabler in improving service delivery. However, technology alone is not a silver bullet.

By Tendai Innocent Khumalo 28 Oct 2014 14:18

Getting past nosey neighbours and data theft in the cloud
Getting past nosey neighbours and data theft in the cloud

Most enterprises are already using cloud-based solutions, even if they don't see them as such. We see enterprises readily using Salesforce and Webex, yet still voicing concerns about a move to enterprise cloud computing.

By Anton Jacobsz 28 Oct 2014 14:07

MTN mobile money may build more loyalty
MTN mobile money may build more loyalty

MTN's mobile money service has the potential to contribute 15% of MTN SA's total revenues in the long-term‚ the company claimed last week.

28 Oct 2014 11:44

Courier company achieves high-speed recovery with Veeam
Courier company achieves high-speed recovery with Veeam

The RAM Group of Companies, which includes RAM Hand to Hand Couriers, has cut the time needed to back up the IT systems supporting its always-on business by 95% using Veeam software, says Group IT manager, Lance Soller.

28 Oct 2014 07:56

Building a stairway to the cloud
Building a stairway to the cloud

For many South African firms, making the giant leap to a fully-hosted, fully-outsourced cloud environment is still a daunting idea. Compared with their peers in the US or Europe, local organisations are subject to generally poorer connectivity, longer asset renewal cycles, pressurised budgets, and greater risk aversion when it comes to issues like data sovereignty and privacy. All these factors combine to stifle the widespread adoption of Cloud services.

By Saurabh Kumar 28 Oct 2014 06:31

Cloud computing can empower SA entrepreneurs
Cloud computing can empower SA entrepreneurs

Small businesses that use more than two types of cloud services grow 26% faster and are 21% more profitable on average than those that don't use cloud tools, according to a new report from Google and Deloitte that surveyed over 1300 IT decision makers in six countries, including the US, the UK, France, Spain, Italy and The Netherlands. South African business owners and entrepreneurs should learn from the results of this survey and utilise cloud computing to their advantage.

27 Oct 2014 13:37

Kalvin Subbadu
The digital revolution - all storage is not equal

Data storage has changed dramatically over the years, from the days of hard drives holding just a few megabytes to today, when terms like petabyte, exabyte and zettabyte are used to describe unimaginable volumes of data.

By Kalvin Subbadu 27 Oct 2014 13:22