Genesys forum addresses the laws of innovation
Genesys forum addresses the laws of innovation

In an era of innovation, everyone has an opportunity to disrupt the market, but few will succeed. This is according to Henning du Preez, disruptive innovation evangelist and speaker at the recent Customer Centricity Forum 2016. The Johannesburg event was hosted by Genesys, a provider of omnichannel customer experience and contact centre solutions.

11 hours ago

Vodacom launches free Facebook Flex service
Vodacom launches free Facebook Flex service

In a move to further lower the cost to communicate and increase digital and social connectivity in South Africa, Vodacom announces the launch of Facebook Flex. This is the first of many products to launch under the Vodacom Siyakha platform. Facebook Flex will give customers on the Vodacom network an opportunity to connect with friends and family using the basic version of Facebook for free.

12 hours ago

New taxi app books a ride for Ivory Coast middle class
New taxi app books a ride for Ivory Coast middle class

ABIDJAN, CÔTE D'IVOIRE: In bustling Abidjan, a homegrown company has tapped into the global taxi app revolution that has spawned Uber and other online transport networks. While Uber has already jumped into several African markets from South Africa to Egypt, Africab seeks to provide Ivory Coast's emerging middle class with a locally-owned high-tech and reliable travel option.

1 day ago

Tech, media and telco predictions for 2017: Deloitte Africa
Tech, media and telco predictions for 2017: Deloitte Africa

Deloitte Africa predicts that over 300 million smartphones, or more than one fifth of units sold in 2017, will have machine learning capabilities within the device in the next 12 months. The company's 16th edition of the Technology, Media & Telecommunications (TMT) Predictions showcases how mobile devices will be able to perform machine learning tasks even without connectivity which will significantly alter how humans interact with technology across every industry, market and society.

1 day ago

Microsoft acquires AI startup Maluuba
Microsoft acquires AI startup Maluuba

SAN FRANCISCO: Microsoft announced on Friday a deal to buy Maluuba, a Montreal startup focused on making machines able to think the way people do...

1 day ago

What's worrying businesses most in 2017?
What's worrying businesses most in 2017?

Companies increasingly fear the unpredictable business environment, where markets are volatile and political perils – such as protectionism or terrorism – are on the rise. Other growing concerns are digital dilemmas arising from new technologies and cyber risks, as well as natural catastrophes. However, what continues to trouble them most, are losses from business interruption.

1 day ago

Nintendo reboots with new Switch game console
Nintendo reboots with new Switch game console

TOKYO: Nintendo on Friday unveiled its new Switch game console, which works both at home and on-the-go, as it looks to offset disappointing Wii U sales and go head to head with rival Sony's hugely popular PlayStation 4.

1 day ago

Smartphone, internet use at record high in US: survey
Smartphone, internet use at record high in US: survey

WASHINGTON: More than three-fourths of American adults now use a smartphone, helping to boost internet adoption to a record level, a survey showed on Thursday.

1 day ago

Top tips for small business owners contemplating a PC purchase
Top tips for small business owners contemplating a PC purchase

If you're a small business owner looking to buy a new PC, these are nine tips to consider before making the purchase.

By Chris Buchanan 13 Jan 2017

Converting scale to value in the digital economy
Converting scale to value in the digital economy

The rise of the digital economy is developing at pace globally and is now probably the single most important driver of innovation and prosperity. The proposition of its potential to stimulate growth has become almost conventional wisdom among business and policy influencers. The digital economy can stimulate competition, improve trade, ease capital accessibility, promote efficiency and innovation as well as provide an inclusive platform for economic participation.

By Yusof Seedat 13 Jan 2017

BIM Institute to host BIM BAM BOOM workshop in Durban
BIM Institute to host BIM BAM BOOM workshop in Durban

The Building Information Modelling (BIM) Institute will host a BIM BAM BOOM (Building Information Modelling, Building Assembly Modelling, Building Owner Operator Model) workshop for architects, engineers and other building professionals at the Durban Exhibition Centre from 22-23 February 2017.

13 Jan 2017

China turns to robots as workers age
China turns to robots as workers age

WUZHEN: Flat, orange robots glide under stationary cars and ferry them to empty Chinese parking bays, using space more efficiently and, their creators say, reducing driver stress.

13 Jan 2017

Digital consumers show less brand loyalty
Digital consumers show less brand loyalty

Research across consumers in 12 countries finds those that prefer digital engagement channels to human customer service are more likely to switch brands or service providers.

12 Jan 2017