Software most commented



Findings of Gemalto's investigations into the alleged hacking of SIM card encryption
Findings of Gemalto's investigations into the alleged hacking of SIM card encryption

Following the release of a report by a news website in February 2015, Gemalto has conducted an investigation, based in particular, on two elements: the purported NSA and GCHQ documents which were made public by this website, and its internal monitoring tools and their past records of attempts of attacks.

2 Mar 2015 13:21

Software piracy will cost your business
Software piracy will cost your business

African governments are cracking down on software piracy through strong laws to safeguard intellectual property. At the same time, more and more African businesses are opening their eyes to the benefits of legally licensed software and how it can help them run more efficient businesses.

2 Mar 2015 12:52

Load shedding gives more reasons to move to the cloud
Load shedding gives more reasons to move to the cloud

Electricity supply disruption looks set to become a permanent feature of the South African business landscape, said Louis Jardim of Turrito Networks, but businesses can minimise the impact on their IT by moving as much as possible to the cloud.

2 Mar 2015 12:18

Oracle Innovation Day - Book your free ticket now
Oracle Innovation Day - Book your free ticket now

Don't miss the opportunity to be one of the executives at this free event!

Issued by 4 Dimensions Advertising 2 Mar 2015 10:30

Taking a realistic approach to the cloud
Taking a realistic approach to the cloud

The IT industry's love affair with cloud-based architecture continues unabated. However, what is missing from the discussion is a pragmatic view of exactly where cloud migration makes sense and produces business transformation, and where traditional on-premises solutions remain the best option.

By Peter Reid 2 Mar 2015 10:13

Are SMEs maturing in their use of IT?
Are SMEs maturing in their use of IT?

Key questions in SME Survey 2015 are, 'how well are SMEs coping with technology and what mechanisms are they using?' This is critical at a time when technology tools ranging from email to social media are becoming more complex rather than simpler and many small and medium enterprises (SMEs) are struggling to cope with the rapid pace of change.

28 Feb 2015 08:17

The Internet of Things can facilitate connected business transformation
The Internet of Things can facilitate connected business transformation

Technology is becoming increasingly sophisticated and the world is more connected than ever before. The way we shop, work, play and interact has become intrinsically linked with this connected technology.

By Shailendra Singh and Siby Abraham 27 Feb 2015 12:23

On premises vs the cloud - What to consider before migrating contact centres
On premises vs the cloud - What to consider before migrating contact centres

The cloud is currently one of the biggest buzzwords, or some may say 'IT jargon', in the IT space, and is also the topic of many business discussions around the contact centre environment.

By Sufyan Mkwanda 27 Feb 2015 07:07

Jed Hewson
Are machines the contact centre agents of the future?

Artificial Intelligence is not yet a reality, but very smart computers are. They're poised to take over all sorts of routine, repetitive tasks. After all, a robot doesn't make mistakes, it can't get tired and slack off, it won't lack motivation, and it doesn't hurt that it can't lie or steal or cheat either.

By Jed Hewson 26 Feb 2015 10:12

This will be the year of customer obsession
This will be the year of customer obsession

Becoming customer obsessed is one of the top five trends that will impact the contact centre industry this year, according to a recent Interactive Intelligence panel discussion.

26 Feb 2015 10:04

South Africa's Budget 2015: the full text
South Africa's Budget 2015: the full text

Read the full text of South African Finance Minister Nhlanhla Nene's inaugural national Budget speech, the fifth in the country's democratic Parliament, delivered on 25 February 2015.

26 Feb 2015 07:59

The shifting role of the CIO
The shifting role of the CIO

The role of the chief information officer (CIO) has evolved over the past few years, with CIOs no longer just the decision makers for IT systems.

25 Feb 2015 16:33

Bringing IT closer to business strategy
Bringing IT closer to business strategy

The world in which businesses operate is shrinking daily. Customers are increasingly becoming more tech-savvy and the instant gratification generation, intellectually fed by online and social media, demands change and innovation to be delivered now.

By Dominic Riordan 25 Feb 2015 15:18