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#Indaba2018: Creating experiences online

While technology is disrupting the tourism industry, it is also bringing with it benefits to the industry and the end user. By 2030, 1.8 billion tourists will visit the continent. Africa can greatly benefit from technology to grow its share of the global tourism market...

By Danette Breitenbach 22 May 2018

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TMCs: When global isn't truly global

If you're wanting to go global-first, your travel management company (TMC) is going to need to be truly global. The reality is that many TMCs, even those who claim to be, are not...

By Euan McNeil 11 May 2018

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#Indaba2018: Tourism's time in the spotlight

Indaba is a tourism trade B2B affair, but tourism in the African context is closely linked to infrastructural development within the individual countries that make up the continent...

By Danny Bryer 9 May 2018

#AfricaMonth: The rise of Nigeria - why we should be paying attention to this travel market
#AfricaMonth: The rise of Nigeria - why we should be paying attention to this travel market

There's an energy and dogged determination one feels when visiting Nigeria for the first time. It's that palpable can-do, roll-up-your-sleeves, hurry-up-and-wait atmosphere that is simply intoxicating...

By Natalia Rosa 8 May 2018

#WTMA18: How small travel and tourism companies can market themselves effectively
#WTMA18: How small travel and tourism companies can market themselves effectively

Day one of WTM Africa 2018 saw Big Ambitions director of promotions, Natalia Rosa, share her insights into marketing for small tourism and travel companies...

By Robin Fredericks 24 Apr 2018

Sustaining hospitality: Embracing the Industrial Revolution 4.0
Sustaining hospitality: Embracing the Industrial Revolution 4.0

It's essential that the tourism industry embraces the Industrial Revolution 4.0 to accommodate the digital advances that will make sustainability a reality...

By Enver Duminy 29 Mar 2018

The private members club set to transform Africa
The private members club set to transform Africa

The QSL Members Club will be an incubator for Africa's leading lights, an organic platform for ideas to be birthed, connections to be forged and for plans to be set in motion...

By Cari Coetzee 27 Mar 2018

Mastering experiential marketing with Studio H
Mastering experiential marketing with Studio H

We chat with Studio H founder Hannerie Visser about how they are using food to design brand experiences and create memorable campaigns for their clients...

By Ruth Cooper 16 Mar 2018

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UCI Mountain Bike World Cup series 2018 to boost Cape's tourism coffers

Cycling events in the Cape already boost the economy to the tune of more than R1bn per annum, and 2018 will see the UCI World Cup series kick off the season in Stellenbosch for the first time...

By Danny Bryer 27 Feb 2018

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Drought cancellations: Are you charging cancellation fees?

It appears that most hoteliers in Cape Town are not planning to charge cancellation fees for reservations that are cancelled due to the drought in the Mother City. Is this really the right decision?

By Theresa Prins 15 Feb 2018

Marc Wachsberger, MD at The Capital Hotels and Apartments
Doing hotels The Capital way

We chat with Marc Wachsberger, MD at The Capital Hotels and Apartments, about hotels, the industry and what the future holds...

By Cari Coetzee 14 Feb 2018

Peter Hayward (owner) and Celia du Preez (production executive), Hayward’s Grand Safaris.
On a Grand Safari with Peter Hayward

What we have proved with tents in the last 27 years is that you definitely don't need bricks and mortar to have an experience...

By Cari Coetzee 12 Feb 2018

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E-commerce penetration in Kenya ramping up travel

Travellers' resolve and ability to purchase services on the move has increased the reliance on mobile devices, thus giving service providers who invest in easy-to-use apps a rising edge...

By Josephine Wawira 9 Feb 2018

More than an apple a day in Grabouw's tourism future
More than an apple a day in Grabouw's tourism future

Although the fruit industry is the major Grabouw employer, two retirees who have changed focus to the hospitality industry believe that tourism will be the key force for good in the valley.

By Brian Berkman 9 Feb 2018

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#MeetingsAfrica: All that Africa has to offer

Wowing the world with what Africa has to offer. That is the purpose of Meetings Africa...

By Danette Breitenbach 7 Feb 2018

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#MeetingsAfrica: Sharing the benefits of tourism

The importance of Meetings Africa in terms of its contribution to the macro-economy of the country cannot be underestimated. "It serves to boost tourism revenue while driving employment."

By Danette Breitenbach 6 Feb 2018

#BizTrends2018: Alternative payment methods gaining ground in corporate travel
#BizTrends2018: Alternative payment methods gaining ground in corporate travel

Sometimes necessity is the mother of invention, and sometimes invention is spurred by convenience. Business travellers increasingly use not one or two, but three or four different payment mechanisms throughout the duration of their trip...

By Pascalle Albrecht 25 Jan 2018

Avukile Mabombo
Five holiday experiences to own in 2018

The world has shrunk. What hasn't shrunk, is our hunger to experience unusual, exotic, exciting places, and that's what's overwhelmingly taking over travel for 2018...

By Avukile Mabombo 24 Jan 2018

#BizTrends2018: Three trends travel suppliers should take note of in 2018
#BizTrends2018: Three trends travel suppliers should take note of in 2018

With South Africans having to work even harder for their money, they will likely be a lot more cautious, and deliberate, about what type of travel they will be spending their hard earned money on.

By Olivier Hannaert 23 Jan 2018

#BizTrends2018: Visa openness the key to unlocking Africa's economy
#BizTrends2018: Visa openness the key to unlocking Africa's economy

While many parts of the world grapple with conversations around closing borders, there are murmurs of the opposite in Africa, a region renowned for its lack of visa openness and one that could see prosperity and growth if the barriers to travel were consciously broken down...

By Oz Desai 23 Jan 2018

#BizTrends2018: Unpredictable travel data? Challenge accepted
#BizTrends2018: Unpredictable travel data? Challenge accepted

Collecting data remains a challenge and turning it into relevant and useful insights is a greater challenge still. We see this as a unique opportunity for the professional travel management company to deliver true value...

By Euan McNeil 19 Jan 2018

#BizTrends2018: Travel trends for youth travellers
#BizTrends2018: Travel trends for youth travellers

These are the top trends that will drive youth and millennial travellers in 2018...

By Kelly Jackson 18 Jan 2018

#BizTrends2018: Travellers looking for more bang for their travel buck
#BizTrends2018: Travellers looking for more bang for their travel buck

Value and service continue to remain high up on the agenda for South Africans when it comes to both corporate and leisure travel...

By Andrew Stark 18 Jan 2018

#BizTrends2018: Does timeshare deserve its bad rap?
#BizTrends2018: Does timeshare deserve its bad rap?

The term 'timeshare' all too often conjures up images of late-night phone calls and promises of freebies if you can endure the persuasive sales pitch. Despite this poor reputation, timeshare in South Africa has been growing in stature...

By Brent Dickson 17 Jan 2018

#BizTrends2018: Hospitality trends set to dominate 2018
#BizTrends2018: Hospitality trends set to dominate 2018

It's that time of year when businesses examine what's forecast for the next year. As competitors in a growing tourism and hospitality market, we need to be driving the trends rather than reacting as late adopters...

By Avukile Mabombo 17 Jan 2018

What travel marketers need to know about Facebook's News Feed change
What travel marketers need to know about Facebook's News Feed change

In your dual role as travel marketer and Facebook consumer, the news that Facebook is going to 'clean-up' your News Feed will likely be met with a mix of joy and despair...

By Natalia Rosa 16 Jan 2018

#BizTrends2018: Travel influence - inspiring authentic and conscious travel in 2018
#BizTrends2018: Travel influence - inspiring authentic and conscious travel in 2018

Travel bloggers and influencers have become responsible for providing authentic travel experience to their readers, from destination travel best practices to providing insight into enhancing travel adventures...

By Dawn Jorgensen 16 Jan 2018

#BizTrends2018: What does the travel store of the future look like?
#BizTrends2018: What does the travel store of the future look like?

The travel agency of tomorrow will blend a personal and human touch with digital technologies. Instead of travel agents, we'll see the emergence of...

By Jannine Adams 15 Jan 2018

#BizTrends2018: Connecting travel brands in a meaningful way
#BizTrends2018: Connecting travel brands in a meaningful way

Travel marketing and PR is still evolving quite quickly - every year bringing a new tool or method into the mix. The mantra for professionals in this industry right now is integration and meaningful connections...

By Natalia Rosa 15 Jan 2018

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Ten steps to create an accurate hotel income budget

There are so many influencing factors to consider when setting a budget. It is a lengthy, but worthwhile exercise. The aim is always to: grow the business, set a realistic budget and get it as accurate as possible.

By Theresa Prins 9 Jan 2018

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