Tourism Trends 2018

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Mark Essien, CEO of Hotels.ng
Hotels.ng expands on hotel bookings and flights to win in Africa

CEO of Hotels.ng, Mark Essien, saw an opportunity to build an African focused OTA. The company has partnered with local hotels and airlines across Africa to accelerate its growth across the region...

12 hours ago

What travel marketers need to know about Facebook's News Feed change
What travel marketers need to know about Facebook's News Feed change

In your dual role as travel marketer and Facebook consumer, the news that Facebook is going to 'clean-up' your News Feed will likely be met with a mix of joy and despair...

1 day ago

The Private Hotel School to launch Joburg campus
The Private Hotel School to launch Joburg campus

After 11 years of conducting hospitality training and higher education in Stellenbosch, The Private Hotel School (TPHS) will be opening its second campus in Rosebank, Johannesburg this year...

15 hours ago

#BizTrends2018: Why the travel industry should be keeping its ear to the social media ground
#BizTrends2018: Why the travel industry should be keeping its ear to the social media ground

YouKnow Digital, in partnership with consumer insights platform Crimson Hexagon, launched an extensive South African Consumer Trends Report. MD at YouKnow Digital unpacks the report focusing on the travel and hospitality findings...

By Cari Coetzee 12 Jan 2018

IHG debuts in Algeria, opens Holiday Inn Algiers in strategic move
IHG debuts in Algeria, opens Holiday Inn Algiers in strategic move

IHG has made its debut in Algeria with the opening of Holiday Inn Algiers - Cheraga Tower, bringing the group's portfolio to 25 operational hotels across nine countries in Africa...

11 Jan 2018

Simone Kuhn, Carlson Rezidor Hotel Group's business development manager for Africa and Indian Ocean
#BizTrends2018: Advancing brands by aligning with the mindset of travellers

Carlson Rezidor Hotel Group's business development manager for Africa and Indian Ocean shares four top travel trends the group is aligning with to advance its brands...

By Simone Kuhn 11 Jan 2018

Why SA's class of 2017 should consider a career in hospitality
Why SA's class of 2017 should consider a career in hospitality

For matriculants at a crossroad on what to do as a career, there are many career opportunities in hospitality - from reception to guest relations, chef to restaurant manager...

10 Jan 2018

#BizTrends2018: Top hospitality trends 2018
#BizTrends2018: Top hospitality trends 2018

Leon Meyer, general manager at The Westin Cape Town shares his top hospitality trends for 2018...

By Leon Meyer 10 Jan 2018

Image Supplied
Ten steps to create an accurate hotel income budget

There are so many influencing factors to consider when setting a budget. It is a lengthy, but worthwhile exercise. The aim is always to: grow the business, set a realistic budget and get it as accurate as possible.

By Theresa Prins 9 Jan 2018

Gavin Tollman, CEO, Trafalgar
#BizTrends2018: 2018 travel forecast - seven trends to anticipate

In 2018, there will be an increased swathe of people fully engaged in the sharing economy, communicating to the world the wonderfully enriching experiences that they have discovered...

By Gavin Tollman 9 Jan 2018

Enver Duminy, CEO, Cape Town Tourism
#BizTrends2018: Trends shift as travel evolves

Travel is not a static experience - why, how and when visitors want to visit and interact with a destination is constantly evolving...

By Enver Duminy 8 Jan 2018

#BizTrends2018: Creating new hospitality paradigms
#BizTrends2018: Creating new hospitality paradigms

Hotels' offerings must be relevant for a new generation of guests. These do not just include millennials, but also refer to modern travellers who expect more innovation from hotels...

By Gillian Saunders 8 Jan 2018

The Langa Quarter team. (Image Supplied)
Tourism enterprise Langa Quarter officially launched in Cape Town

The Langa Quarter, proactively zoned for tourism, has officially been launched recently - a hub of enterprise and social development projects...

3 Jan 2018

Disruptive innovation in the hospitality industry? What disruptive innovation?
Disruptive innovation in the hospitality industry? What disruptive innovation?

Innovation in hospitality tends to be evolutionary ("something that everyone expects you to do") rather than revolutionary and disruptive ("something nobody expected you to do")...

By Stuart Pallister 3 Jan 2018

Tech can't replace the human touch in customer experience
Tech can't replace the human touch in customer experience

The hospitality industry is one in which increased automation is not a risk to the futures of careers as customer experience and satisfaction are indisputably dependent on the human factor...

20 Dec 2017

Hoteliers are lagging in the innovation stakes
Hoteliers are lagging in the innovation stakes

Technology is definitely driving the hospitality industry but it also poses a threat because hoteliers are not necessarily early adopters...

19 Dec 2017

Reception area (Image Supplied)
The Menlyn Boutique Hotel adapts to trends, undergoes a facelift

The Menlyn Boutique Hotel has undergone a 'facelift' to its facilities, which include the expansion of The Black Bamboo Kitchen and its dining area...

14 Dec 2017

The handy travel companion amplifying hotel service and guest experience
The handy travel companion amplifying hotel service and guest experience

Wednesday, 5 December, saw the launch of the 'handy' device into the South African market as a means to revolutionise travel and the hotel industry...

By Robin Fredericks 14 Dec 2017

Technologies that will enhance hotel experience in 2018
Technologies that will enhance hotel experience in 2018

As we look forward to closing the year, Jumia Travel takes a keen look at emerging and growing hotel technologies that will shape the new year...

13 Dec 2017

Disruptive innovation: Are we there yet?
Disruptive innovation: Are we there yet?

If Uber and Airbnb does not qualify as genuinely disruptive companies, what is then a potentially disruptive innovation in hospitality?

By Carlos Martin-Rios 13 Dec 2017

Always-on a must for South African digital travellers
Always-on a must for South African digital travellers

The digital traveller experience lets consumers take full control over all aspects of their holidays. Much of this digital transformation is driven by the consumer's desire to...

By Claude Schuck 11 Dec 2017

Image Supplied
Prioritising effective EAM software solutions for customer satisfaction in the hospitality industry

Collectively, industries across the globe are turning to technological innovation to achieve service excellence - no less the hospitality industry...

11 Dec 2017

How to keep hospitality industry employees motivated during the festive season
How to keep hospitality industry employees motivated during the festive season

The staff who employers rely on to deliver 'service with a smile' are far more likely to excel in their duties and remain productive if they are healthy and enjoy physical, psychosocial and holistic well-being that enables them to perform at their best....

8 Dec 2017

Marketing Minor: Making every guest feel like part of the family
Marketing Minor: Making every guest feel like part of the family

Minor Hotels has been going from strength to strength in establishing its hotels and brands across Africa. We chat with the regional marketing manager for Minor Hotels in Africa, Ivana Naidoo, about the brands, the industry and what it takes to market Minor Hotels...

By Cari Coetzee 8 Dec 2017

Hole in the Wall Resort
First Group commits to creating green vacation destinations

It's only a matter of time before green practices become a baseline requirement in the hospitality industry - 'going green' is no longer just a buzz phrase...

8 Dec 2017

Tink Labs' handy revolutionises hospitality industry, experiences for travellers in Africa
Tink Labs' handy revolutionises hospitality industry, experiences for travellers in Africa

Created by founder and CEO of Tink Labs, Terence Kwok, handy is more than just platform to interact with hotels, it enables guests to have a hassle-free travel experience...

By Robin Fredericks 8 Dec 2017

AccorHotels to open two-tower Raffles hotel and residences on Dubai's famous Palm Jumeirah
AccorHotels to open two-tower Raffles hotel and residences on Dubai's famous Palm Jumeirah

Set to open in 2021, Palm360 will be the first beachside resort for Raffles in Dubai and the tallest structure on Palm Jumeirah with a 155m long sky pool connecting the towers 170m above ground...

7 Dec 2017

Can independent hotels afford not to be revenue savvy?
Can independent hotels afford not to be revenue savvy?

Revenue management, although a well-established discipline in the industry for more than a decade, is a misunderstood, if not entirely absent concept in many hotels...

By Theresa Prins 7 Dec 2017

Image Supplied
The Turbine Boutique Hotel and Spa expands offering to include Canal Suites

The Turbine Boutique Hotel and Spa has launched the addition of its Canal Suite, situated opposite the hotel. With a mix of history and innovation, the new addition offers all of the hotel's standard features...

6 Dec 2017

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