Tours news

Your industry

Focus on digital marketing


Content marketing download

Bizcommunity's special Focus On CONTENT MARKETING is now available in a downloadable PDF.

Content Marketing PDF >>
Bizcommunity has over 400 industry contributors and we always welcome further contributions and contributors.
Tours news

African Travel Concept, first ISO 9001:2008 certified tour operator in SA

5 Feb 2013 13:52
ATC African Travel Concept is the first tour operator in Southern Africa to be rewarded ISO 9001:2008 Commercial Certification.
ISO 9001 Certification is focused on quality management systems that meet the global standard and seek to continually improve the quality management system to the benefit of clients, suppliers and employer-employee mutually beneficial relationships.

ATC, as a company, has outlined various steps and processes to ensure the continuous improvement of service delivery levels, quality products and client satisfaction. By involving all levels of the organisation into the process, constant assessments by means of regular external and internal audits are the basis to ensure highest quality at all times. The input is used to ensure that an accurate knowledge-based assessment process is used to constantly meet, exceed and improve on the highest level of service. Audit results are discussed in regular management review meetings and action plans are developed.

For any further information regarding ATC's quality objective achievement plan, contact its management representative, Gail Keown, by emailing her at .
LEGAL DISCLAIMER: This Message Board accepts no liability of legal consequences that arise from the Message Boards (e.g. defamation, slander, or other such crimes). All posted messages are the sole property of their respective authors. The maintainer does retain the right to remove any message posts for whatever reasons. People that post messages to this forum are not to libel/slander nor in any other way depict a company, entity, individual(s), or service in a false light; should they do so, the legal consequences are theirs alone. will disclose authors' IP addresses to authorities if compelled to do so by a court of law.