The financial institution, Britain's largest retail bank group, later said it had it had fixed the problem that left customers of its members -- Halifax, Lloyds, Bank of Scotland and TSB -- unable to use debit cards or automated teller machines (ATMs).
"We apologise that earlier today, some customers were unable to complete their debit card transactions," said a tweet from Lloyds Banking Group.
"Although the majority of transactions were unaffected, we are very sorry for the inconvenience that this will have caused. At the same time, some customers encountered problems at about half of our 7,000 ATMs. This was resolved by 7.30pm, and all of our ATMs are now working," said the banking group.
TSB chief Paul Pester earlier took to Twitter to apologise for the glitch.
"I'm working hard with my team now to try to fix the problems," he said, explaining that two of the seven servers used to process the bank's debit card payments had malfunctioned.
"It'll take a while to sort the backlog," he added. "Sorry. Customers may have problems for an hour or so."
Computer problems have recently plagued UK banks. Shortly before Christmas, a technical fault meant around 750,000 Royal Bank of Scotland customers were unable to use their credit and debit cards.
Source: AFP via I-Net Bridge
For more than two decades, I-Net Bridge has been one of South Africa’s preferred electronic providers of innovative solutions, data of the highest calibre, reliable platforms and excellent supporting systems. Our products include workstations, web applications and data feeds packaged with in-depth news and powerful analytical tools empowering clients to make meaningful decisions.
We pride ourselves on our wide variety of in-house skills, encompassing multiple platforms and applications. These skills enable us to not only function as a first class facility, but also design, implement and support all our client needs at a level that confirms I-Net Bridge a leader in its field.
Go to: http://www.inet.co.za
