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City of Cape Town, Airbnb to collaborate on spreading the benefits of tourism

The City of Cape Town and Airbnb has signed a collaboration agreement to promote the benefits of people-to-people tourism for Cape Town residents and promote Cape Town across the world...

22 hours ago

Study shows Airbnb can be a major engine for economic empowerment throughout Africa

The study shows that Airbnb has helped to spread tourism benefits beyond hotels and tourist attractions...

1 day ago

IHG expands resorts portfolio with four new properties in South East Asia

InterContinental Hotels Group announced the growth of its resort portfolio with the signing of four new properties...

20 hours ago

US revokes economic sanctions against Sudan: What it means for hospitality businesses

News of the revocation of economic sanctions against Sudan by the United States government is music to the ears of businesses and investors interested in Africa's third largest country...

By Josephine Wawira 1 day ago

IHG reveals new hotel concept in Singapore

The InterContinental Singapore Robertson Quay offers a stylish, but laid back, relaxed feel, blending seamlessly into its residential surrounds...

2 days ago

In need of hotel rooms, Seychelles' govt tells developers to begin projects or lose them

Eight out of 18 tourism projects excluded from a moratorium on large hotels in Seychelles could be reallocated if the project backers don't begin construction within a year...

2 days ago

Airbnb announces $1m investment in community-led tourism projects in Africa

As part of Airbnb's vision to empower communities through home sharing and to promote people-to-people tourism that benefits local families and their communities, it will invest $1m to...

2 days ago

Sustainable practices, initiatives vital for greening the hotel industry

Implementing sustainable thinking practices is necessary in the hospitality sector and vital to driving operational efficacy and boosting cash flow...

3 days ago

#EntrepreneurMonth: Handcrafting bespoke luxury experiences across Africa with the Holts

Concepts Collection creates unforgettable luxury experiences. We chat to Christina and Richard Holt to find out how it all started and what it takes to run one of the leading luxury brands in SA...

By Cari Coetzee 3 days ago

Finalists set for glory at national Lilizela Tourism Awards

The fifth edition of the national Lilizela Tourism Awards honours the best-of-the-best among business owners, contractors and professional working in the South African tourism and hospitality industry...

3 days ago

Vineyard Hotel awarded for sustainable practices at Skål Sustainable Tourism Awards

Cape Town's Vineyard Hotel was announced the winner of the international Skål Sustainable Tourism Awards in the Urban Category...

13 Oct 2017

FEDHASA Cape members sign Water Wise Pledge

In supporting the Western Cape Province and the City of Cape Town's water saving initiatives, FEDHASA Cape challenges all associations and businesses to take urgent action to save water...

12 Oct 2017

Marriott reinforces Africa expansion with new hotels, $8.5bn capital investment

Marriott International has announced further expansion plans in African with seven new hotel signings. Reinforcing is continued expansion in Africa, the global chain is targeting...

12 Oct 2017

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International

A close-up look at what happens when tourists and Maasai communities meet

My study of the interaction between tourists and a Maasai community raised questions about the boundaries between research, tourism and entertainment. For one thing, the local Maasai generally classify overseas visitors, whether researchers, NGO workers, businessmen or tourists, in the same category. I also found that cross-cultural interactions don't always help to break down stereotypes.

By Vanessa Wijngaarden 2 days ago

MSC Cruises' innovative surveillance system bridges gap in overboard detection

MSC Cruises has launched a new vanguard video surveillance system, which will optimise on-board security, allowing for the speediest intervention in the unlikely event a person or object falls overboard.

11 Oct 2017

#EntrepreneurMonth: At the forefront of customer feedback and online reputation management

The industry is increasingly being characterised by millennial travellers and their preferences. With the rise of the millennial traveller came an increase in online reviews - the importance of which cannot be understated as it can make or break an establishment's popularity and, therefore, its bottom line. Online reviews have come to fill a meaningful role in the industry: while travellers use online reviews as a measure that will determine a booking - or not - establishments have come to find value in these reviews as they can confirm great service or indicate where service needs attention, increase interaction with guests and consumers and, therefore, contribute significantly to guest retention.

By Cari Coetzee 10 Oct 2017

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