The ultimate online shopping experience, Part 1: strategy and design
[Julian Chu] The retail marketplace has become intensely competitive, as retailers increasingly compete across traditional segment boundaries, brands expand their direct-to-consumer channels, and consumers exercise their growing power to seek out the best value for their buck. In addition, consumer expectations are on the rise, as they continue to have rich and immersive experiences elsewhere on the Web. 13 Oct 2008 10:29
PayFast, SA's answer to PayPal
South Africa finally has its own online PayPal-like service for providing online shoppers with a safe credit card-like experience for making payment using Internet banking (EFT). PayFast, an initiative from BidorBuy founder Andy Higgins that came out of beta testing at the beginning of September 2008, is already being used by a number of South African online merchants. 10 Oct 2008 11:32
Five tips for getting e-shoppers to click on 'buy'
[Thomas Harpointner] More consumers than ever are shopping online, but it doesn't mean they all buy online. 6 Oct 2008 11:27
Browse, build, buy and connect with new cellphone site
With the unbridled growth of South Africa's mobile telecommunications market, kulula yesterday, 2 October, launched kululaconnect.com, a website where consumers can browse, build and buy a cellphone package from the three network operators. 3 Oct 2008 06:06
Online retail survival: Back to basics
Online retail has boomed over the last two years with at least 1014 online stores active at the end of 2007, according to Word Wide Worx Executive Summary on Online Retail in South Africa 2007. What does this mean for online retailers? 29 Sep 2008 12:45
MySpace music: A sound salvation?
It looks like recording labels are willing to give music away for free if it means not having to deal with iTunes - the No. 1 online music vendor and the No. 2 nemesis of music execs, due to its rigid pricing. 29 Sep 2008 11:13
Apple's clever iTunes 8
[Matt Vella] Every time Apple introduces another version of iTunes, it risks turning a large yet muscular media organiser and shopping centre into a bloated, unnavigable mess. iTunes 8 gets it right and adds some useful features like Grid view and a so-called Genius playlist creator. For the next version, however, Apple may need to pull another "leapfrog". 25 Sep 2008 12:50
Countdown to the holidays: 100 days to ramp up
[Luc Vezina] Despite the recent gloomy economic news and consumer credit crunch, consumers will still spend hundreds of billions of dollars this holiday season. For retailers, the countdown has already begun and now is the time to start thinking about your holiday marketing programs for the holiday push. Start in September and you have 100 days to grow your business. 23 Sep 2008 12:35
Electric Sheep CEO on the virtual shopping mall
Right now, virtual worlds may be most appealing to children, and most of the more successful virtual worlds are those that cater to kids, says Sibley Verbeck, CEO of The Electric Sheep Company, a virtual worlds software, content and services provider. However, look for more retail virtual world applications in the near future. 18 Sep 2008 06:03
e-Commerce surprises: The thrill of anticipation
[Alyson Ward] A mystery package in the mail: irresistible. What's in it? Is it something you want or something you need? What in the world did someone send you? 15 Sep 2008 11:29
California wine to flow through Amazon
[Jeff Meisner] USA: Internet retail giant Amazon.com is muscling into the wine industry. The company plans to start selling wine from California's Napa Valley and other wine-producing regions in the US later this year. 12 Sep 2008 10:45
Online auctions, Part 2: The eBay diaspora
[Jim Offner] As eBay shifts its strategy to appeal more to larger sellers, it risks alienating the clientele that made it a success. However, the company is making changes and working toward a strategy it hopes will lead to growth, and that's better than doing nothing, say experts. 11 Sep 2008 10:34
Online auctions, Part 1: The eBay earthquake
[Jim Offner] Has eBay outgrown the business model that led to its phenomenal success? The company stalwartly maintains that its new fee structure and other changes are designed to benefit all of its sellers - as well as buyers - but its so-called evolution has triggered the exodus of many mom-and-pop operations. 10 Sep 2008 11:57
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